Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Northern Fort Wayne
Real Stories, Real Results
- William F.via Google
- David M.via Google
“He persevered till he found the problem”
Owner Response:
“Thank you”
- Larry J.via Google
“John diagnosed the problem with the dishwasher and returned a few days later to install the part. Very happy with the results.”
Owner Response:
“Thank you for your business.”
- Cyndi M.via Google
“New to the area and needed my washer repaired. Saw great reviews on here so gave them a try. Glad I did. I was thinking something more was wrong with my washer but it was an easy fix. Which some places would scam you into thinking it was something more. Not Lincoln. He was honest and fixed the problem. Hopefully I won’t need their services anytime soon but they will definitely be my go to appliance repair place!”
Owner Response:
“Thank you for your business and kind words.”
- Julie D.via Facebook
“I highly recommend Mr.Appliance. The technicians always arrive on time and are extremely knowledgeable and polite. They are very efficient and do great work.”
- Eugene Y.via Google
“Tech (Lincoln) Showed up promptly on time within the appt window. Courteous, knowledgeable, and very very thorough with showing me the issue, how to fix it, and explained how to prevent any future issues with our dryer.”
Owner Response:
“Thank you”
- Becky R.via Google
“Was 3rd repair I called, first 2 didn't respond back. Got appt for next day, arrived on time & repaired the oven quickly and professionally. Lincoln did a great job, highly recommend!”
Owner Response:
“Thank you.”
- Luke S.via Google
Owner Response:
“Thank you”
- Katherine T.via Google
“Mr appliance did such a great job at getting our washer fixed. They worked so quickly to get the parts ordered and installed in just a few days!”
Owner Response:
“Thank you”
- Danny Y.via Google
“They changed things around to accommodate me the next day. That was awesome and I appreciate it. Thanks!”
Owner Response:
“Thank you”
- Kyle Y.via Google
“The customer service was very kind on the phone and helpful with scheduling. They were able to get a technician out quickly that diagnosed and repaired our fridge the same day. Worth not having to go through the appliance company for a referral or warranty work-up hassel.”
Owner Response:
“Thank you for your business.”
- Jared L.via Google
“Had an issue with my dryer. The technician they sent out was incredibly helpful and nice. Even the woman I talked to to set up the appointment was very nice. 10/10 would recommend to anybody.”
Owner Response:
“Thank you very much. Your kind words are appreciated. ”
- Adrienne B.via Google
“We highly recommend Mr. Appliance of Northern Fort Wayne . We were impressed by their rapid reply, quick service, and expertise in diagnosing the problem with our dryer then continuing right on to do what it took to fix it - and it was a multi-step problem!”
Owner Response:
“Thank you for your business.”
- Dawn F.via Google
“Scheduling was quick and easy with Heather. Technician Lincoln very helpful. Arrived on time. Repaired washer same day as appointment. Will definitely use this service again.”
Owner Response:
“Thank you for your business.”
- David H.via Google
“Fast friendly very knowledgeable about what they were doing. Will definitely pas the word along and call them again if I need something else fixed”
Owner Response:
“Thank you for your business.”
- Devon L.via Google
“The job was handled professionally and quickly, thanks for a job well done.”
Owner Response:
“Thank you for your business.”
- Melody M.via Google
“We received a follow up call and text message from office. The tech texted letting us know he was on the way (w/ phone ID). Tech was professional & diagnosed the problem gave us a quote and was able to repair right away. We would recommend Mr Appliance for any appliance repair needs. Thanks Jonathan -Tech”
Owner Response:
“Thank you for business.”
- Les M.via Google
“Website worked perfectly and technician was timely and very professional. Really appreciate the repair being done quickly and the few tips about how to keep things going well in the future.”
Owner Response:
“Thank you”
- Jordan L.via Google
Owner Response:
“Thank you”
- Madonna R.via Google
“I've had a hard time finding good service for our appliances and my dryer was making a terrible noise. I did an internet search for service for my Maytag dryer and Mr. Appliance was first on the list. They got good reviews. I booked online, received a call from the company within the hour to get a little more information and confirm the appt. and had outstanding service within 24 hours. The service tech was prompt, pleasant and knowledgeable. I will definitely make them my first call for all our appliances.”
Owner Response:
“Thank you”
- Lee G.via Google
“Very professional did the job quickly informed on all details that was done on a job. Very good job definitely would have them come again. I definitely recommend them to your friend.”
Owner Response:
“Thank you”
- Ethan S.via Google
Owner Response:
“Thank You”
- William M.via Google
“Professional and courteous”
Owner Response:
“Thank you”
- Craig T.via Google
“They told us exactly what to expect in price and time. We sent pictures, they made sure they had parts. Even sent us a picture of the guy who was coming to fix the washer. Highly recommend.”
Owner Response:
“Thank you for your business”
- Tara S.via Google
Owner Response:
“Thank you Tara”
- Russ S.via Google
“Very professional! Communication was great, repairman explained what he found was the issue & made repairs in a timely manner. Highly recommend!”
Owner Response:
“Thank you”
- Teresa H.via Google
“Lincoln, the appliance expert, was on time and very pleasant. I would recommend this company to anyone!!!!!”
Owner Response:
“Thank you”
- Tom M.via Google
Owner Response:
“Thank you”
- DeAnn P.via Google
Owner Response:
“Thank you”
- Korey L.via Google
“Lincoln was very professional and knowledgeable. We were taken care of quickly and the cost was fair.”
Owner Response:
“Thank you”
“Showed me what caused the problem. Once the park was in got my dryer repaired quickly and effectively.”
Owner Response:
“Thank you William! We hope to be able to provide you excellent service in the future.”