Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Northbrook
Real Stories, Real Results
- Scott W.via Google
- Kosta T.via Google
Owner Response:
“ We’re so grateful for your 5-star review! Even though you didn’t leave a comment, we’re happy to know you had a positive experience. If you ever have any additional thoughts or want to share more about your visit, we’d love to hear from you! Thanks again for your support!”
- Rick D.via Google
“Bo arrived on time and resolved our oven problem quickly. He was courteous, professional, and knowledgeable.”
Owner Response:
“Wow, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience, and it’s wonderful to know we’ve succeeded in doing so for you. Your feedback motivates us to continue delivering the best experience possible. ”
- Santino C.via Google
Owner Response:
“Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. ”
- Shelley S.via Google
“Our tech came quickly and promptly. The communication was flawless and they fixed our issue within a day.”
Owner Response:
“Thank you for taking the time to leave such a positive review. We’re delighted to hear that our service surpassed your expectations. Providing high-quality service is at the heart of everything we do, and your feedback reassures us that we’re on the right track. We truly appreciate your trust. Should you need any further assistance, please feel free to contact us anytime. ”
- Randy W.via Google
Owner Response:
“Thank you so much for leaving us a 5-star rating! We truly appreciate your support. If there’s anything specific you enjoyed about your experience or if there’s anything we can do to make your next visit even better, we’d love to hear from you. Your feedback helps us continue to improve! Thanks again, and we look forward to seeing you again if you need anything in the future.”
- Christina Z.via Google
“The service technician was kind, informative, and highly skilled. He demonstrated patience and understanding as I voiced my concerns about the timeline and costs. The team at headquarters was equally considerate—they took the time to thoroughly explain their process, which I greatly appreciated. Overall, I got the strong impression this is an experienced and honest company that highly prioritizes customer satisfaction.”
Owner Response:
“ Thank you for taking the time to leave such a wonderful review! We’re thrilled to know you had a great experience with us. Your kind words inspire us to keep doing our best every day. We can’t wait to see you again! If there’s anything we can do to make your next visit even better, please let us know.”
- Stacey S.via Google
“Our dishwasher would not stop filling with water. We called Mr. Appliance, it was a quick turnaround for scheduling. Our technician, George, anticipated what the issue was so he had the part needed to fix the issue when he arrived. Will definitely call again.”
Owner Response:
“Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that George provided you with outstanding service. George consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work.”
- Erin D.via Google
Owner Response:
“Thank you for the 5-star rating! We're thrilled to know you had a great experience with us. If you have any thoughts or suggestions on how we can make your next visit even better, feel free to reach out. Your feedback means the world to us!”
- Linwoodrichardson G.via Google
“Very respectful, customer service is wonderful. Steph. It's on time, so a very nice company”
Owner Response:
“Thank you for your kind words and for recognizing our customer service! We’re thrilled to hear that you had a positive experience with our team. Your satisfaction is our top priority, and we look forward to serving you again in the future. Thank You! - Mr Appliance of Mechanicsburg Team”
- Matthew B.via Google
“Did a great job.”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that you were satisfied with our work. Your support means a lot to us, and we look forward to serving you again in the future. Thank You! - Mr Appliance of Mechanicsburg Team”
- Lynne L.via Google
“On time. Efficient. Knowledgeable. Quality repair. Thank you.”
Owner Response:
“Thank you for your wonderful feedback, Lynne! We're thrilled to hear that you had a positive experience with our team and that we met your expectations. Your satisfaction is our top priority, and we appreciate your recognition of our efficiency and quality. We look forward to assisting you again in the future! Thank You! - Mr Appliance of Mechanicsburg Team”
- Clarke W.via Google
“Outstanding service.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with our service. Your satisfaction is our top priority, and we look forward to serving you again. Thank You! - Mr Appliance of Mechanicsburg Team”
- Kenneth S.via Facebook
“quick service and wouldnt stop till problem was fixed”
- Elias P.via Google
“Amazing Service! George was great.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience and that George provided great service. Your satisfaction is our priority, and we look forward to serving you again soon! Thank You! - Mr Appliance of Mechanicsburg Team”
- Vicky T.via Google
“Friendly. Very professional.”
Owner Response:
“Thank you, Vicky, for your wonderful feedback! We're glad to hear you had a great experience with our team. Your satisfaction is our top priority, and we appreciate your support. Thank You! - Mr Appliance of Mechanicsburg Team”
- Brad G.via Google
“George is great! Thank you very much! A++++”
Owner Response:
“Thank you for your fantastic review! We're thrilled to hear that George provided you with great service. Your support means a lot to us, and we appreciate your kind words! Thank You! - Mr Appliance of Mechanicsburg Team”
- Jessica R.via Google
“Very professional, decent pricing, and so efficient. I am very impressed! I will definitely be calling them for now on and recommending them to my friends and family!”
Owner Response:
“Thank you for your wonderful feedback, Jessica! We're thrilled to hear that you found our services professional and efficient. Your recommendation to friends and family means a lot to us. We look forward to assisting you in the future! Thank You! - Mr Appliance of Mechanicsburg Team”
- Beverly S.via Google
“Bo arrived Shortly after the beginning of the window time. He was polite and knowledgeable and fix the problem that has been playing me for a long time and made my second oven work. I am delighted.”
Owner Response:
“Thank you for your wonderful feedback, Beverly! We’re thrilled to hear that Bo was able to resolve your oven issue promptly and that you were satisfied with his service. Your happiness is our priority, and we appreciate you taking the time to share your experience. If you need further assistance in the future, don’t hesitate to reach out! Thank You! - Mr Appliance of Mechanicsburg Team”
- Gail V.via Google
“The company responded immediately. We got an appointment within hours, not days. The technician was friendly and very knowledgeable about the brand. Would definitely call them again!”
Owner Response:
“Thank you for your positive feedback, Gail! We’re thrilled to hear that our prompt response and knowledgeable technician met your expectations. We appreciate your trust in us and look forward to assisting you again in the future! Thank You! - Mr Appliance of Mechanicsburg Team”
- Art D.via Google
Owner Response:
“Thank you for your five-star rating! We're glad to hear you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon! Thank You! - Mr Appliance of Mechanicsburg Team”
- Nancy D.via Google
“Bill was a pleasure to work with. He was prompt, knowledgeable and respectful. I would call on him again if needed.”
Owner Response:
“Thank you for your kind words about Bill. We're thrilled to hear that you had a positive experience and that he met your expectations with his promptness and knowledge. Your satisfaction means a lot to us, and we look forward to assisting you again in the future. Thank You! - Mr Appliance of Mechanicsburg Team”
- Erica H.via Google
“Bill was an excellent technician. He was very friendly and knowledgeable and got our washer/dryer combo working in no time!”
Owner Response:
“Thank you for your positive feedback, Erica! We're thrilled to hear that Bill provided excellent service and got your washer/dryer combo working quickly. Your satisfaction is our top priority, and we appreciate your support! Thank You! - Mr Appliance of Mechanicsburg Team”
- Brian H.via Google
“Dependable, friendly, competent, and easy to arrange an appointment. Pleasant experience.”
Owner Response:
“Thank you for your wonderful feedback, Brian! We are thrilled to hear that you had a pleasant experience with us and found our team dependable and friendly. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future! Thank You! - Mr Appliance of Mechanicsburg Team”
- Rob E.via Google
Owner Response:
“Thank you for your 5-star review! We appreciate your support and are glad to hear you had a great experience with us. If there's anything specific you'd like to share in the future, we're all ears! Thank You! - Mr Appliance of Mechanicsburg Team”
- darza187via Google
“I have had my refrigerator condenser replaced, my dryer heating element, and dry door switch all fixed by Mr. Appliance, fair rates, quality work.”
Owner Response:
“Darza187, thank you so much for the great review of James! We will let James know about your kind words! If you need anything else, just give us a call! We are always happy to help! ”
- Jayeshwee P.via Google
“Exceptional service. He even put shoe covers on. Fixed my range hood in no time. Three people refuse to service Zypher brand but the gentlemen had no problem fixing it. Knowledgeable people. I'll call them in future for any issues we might have with any other appliances too.”
Owner Response:
“Thank you for your wonderful review, JP! We're thrilled to hear about your positive experience and appreciate your kind words about our team's service and expertise, especially with the Zypher brand. Our goal is to provide exceptional service, and we're glad we could meet your needs. We look forward to assisting you with any future appliance issues. Thank You! - Mr Appliance of Mechanicsburg Team”
- Kathy M.via Google
“We had George service our wash machine last week. He was very knowledgeable and professional. He diagnosed the problem and ordered the parts and came back the next day to repair it. I highly recommend Mr. Appliance for service.”
Owner Response:
“Thank you for your wonderful feedback, Kathy! We're thrilled to hear that George provided you with excellent service and quickly resolved your washing machine issues. Your recommendation means a lot to us, and we look forward to assisting you with any future appliance needs. Thank You! - Mr Appliance of Mechanicsburg Team”
- Bob S.via Google
“Very prompt, courteous, knowledgeable with a fair price to repair the appliance. Will definitely use again on the future.”
Owner Response:
“Thank you for your kind words, Bob! We're thrilled to hear that you found our service prompt and courteous. Your satisfaction and trust mean a lot to us, and we look forward to assisting you again in the future. Thank You! - Mr Appliance of Mechanicsburg Team”
- Doug G.via Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and are glad to know you had a positive experience. If you have any feedback or experiences to share in the future, we would love to hear from you. Thank You! - Mr Appliance of Mechanicsburg Team”
“Called Friday about a broken front loading washing machine. They were out the following Monday, had it diagnosed in minutes and fixed in well under 2 hours. Tech was profesional friendly and helpful. Will absolutely be calling them again when a large appliance breaks”
Owner Response:
“Thank you so much for your kind review! We're so glad to hear that Bo was able to assist you. Bo is truly an asset to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again soon.”