Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Montgomery County, MD
Real Stories, Real Results
- Sumeet Narulavia Google
- Emy Smithvia Google
“I am very pleased and grateful for the excellent customer service I received. A big thank you to Bill, the technician—my dryer is now fixed! I have no doubt and 100% trust in their appliance services. Highly recommended!”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received. Thank you for taking the time to share your feedback with us. It truly means a lot, and it motivates our team to continue providing excellent service. ”
- Lev Shvartsbeynvia Google
“Great job. Thanks a lot.”
Owner Response:
“We appreciate your feedback! Thank you for choosing Mr. Appliance!”
- Glynn Thompsonvia Google
“Fast service. Fair price. No add-ons. First time customer.”
Owner Response:
“Thanks for the great review, Glynn! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know! ”
- Ellen Aglervia Google
“The office promptly dispatched a tech to fix a drip in our washing machine. The tech came on time, quickly diagnosed the problem, ordered the part, and was back a few days later to repair it The office was efficient and techs pleasant.”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!”
- David Wilkersonvia Google
“Quick appointment, great technician, and reasonable price”
Owner Response:
“Thanks for the great review, David! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know! ”
- Donald Smithvia Google
“Technician arrived within the appointment window, called to let me know when he would be arriving, diagnosed the repair quickly, procured the part same day and completed the installation. Excellent service at a fair price. Above and beyond experience.”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!”
- T Gravesvia Google
“Great experience with this company(microwave and refrigerator)! Very easy to communicate with and schedule…. super reliable. They were on time and upfront on cost. Highly recommend this company for any appliance repair around your home!”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!”
- Gerardo Germanvia Google
“I had a great experience with Mr. Appliance of Montgomery County. They came out to fix my dryer and did an excellent job—quick, professional, and efficient. Special thanks to Kevin for his outstanding service and dedication. He was knowledgeable, courteous, and made sure everything was working perfectly before he left. Highly recommend this company for any appliance repair needs!”
Owner Response:
“ Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!”
- Tina Basallavia Google
Owner Response:
“We appreciate your feedback! Thank you for choosing Mr. Appliance!”
- Poonam Sofatvia Google
“Mr. Appliance provides wonderful service. They are punctual, professional and were able to resolve the issues with our range oven. I would definitely use their services again.”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback! ”
- Esther Hammvia Google
“Showed up in one day, Very polite service tech for my washing machine. very, very reasonably priced, for services to fix my washing machine.”
Owner Response:
“Thanks for the great review, Esther! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!”
- Denise Howardvia Google
“Very pleased! Our washer was not working, I called on Thursday and got an appointment the next day! Unfortunately, parts needed to be ordered and I was trying to figure out how to do our laundry. Much to our surprise, we got a call on Monday, parts were in! Washer was fixed on Tuesday. Technicians were very professional, personable and did a great job. Will use in the future.”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback! ”
- Jane Metcalfvia Google
“Great customer service. Technician was fantastic explained everything clearly. L, friendly.”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback!”
- Karen Greenbergvia Google
“Easy to make appointment. They communicate clearly when coming. They send out the name a picture of technician who is coming. Arrived within 2 hour window and he did an excellent job. Very pleased”
Owner Response:
“Thanks for the great review, Karen! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know! ”
- Andi Linvia Google
Owner Response:
“We appreciate your feedback! Thank you for choosing Mr. Appliance!”
- debbyvia Google
Owner Response:
“We appreciate your feedback! Thank you for choosing Mr. Appliance!”
- Gerri Stonervia Google
“Can’t say enough about this company. They not only repair your appliances but keep you informed about appointments, arrival time.etc. Unheard of these days! Also, every technician I have used as been courteous and friendly.”
Owner Response:
“Customer service and your full satisfaction are our #1 priority here at Mr. Appliance! We're so grateful that you were pleased with the service you received and thank you for the feedback! ”
- Tammy Bennettvia Google
“Hyon was wonderful.. He fixed our dryer on the same day.. ran out to get the parts and came right back... Mr. Appliance and Hyon had my dryer working withing 24 hours.”
Owner Response:
“We agree, Hyon is pretty incredible! Thanks so much for your feedback and for choosing Mr. Appliance, Tammy! ”
- Ed Tenneyvia Google
“He gave great service. Very polite!”
Owner Response:
“We appreciate your feedback! Thank you for choosing Mr. Appliance! ”
- Jeremy Deshetlervia Google
“Great experience. Very detailed explanations for the issue with my oven/stove, quickly fixed and reassembled. Would definitely call again for future service.”
Owner Response:
“Thanks for the great review, Jer! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know!”
- William Armstrongvia Google
“The technician did a very professional job. He explained the problem and told us what the repair was going to cost upfront. He didn’t try to upsell and there were no hidden costs when the repair was completed.”
- Claire Packervia Google
“very professional and speedy service and very fair pricing, they figured out the dishwasher problem and solved it in good time, this was my first time using the company but would definitely be my first call if needed again!”
- Scott Zebhardcseauervia Google
- Mary Schrothvia Google
- Gina Goodfellowvia Google
“Mr. Appliance were able to come out to look at our gas stove on very short notice when nobody else was available. Unfortunately the part needed was in backorder and took a few months to arrive. We can’t fault them for the delay. Everyone we dealt with from start to finish was knowledgeable and helpful. They followed up multiple times to keep us up to date on the part order and in the end we are very satisfied with their service.”
- Randall McMillanvia Google
“Kevin our technician, was quick, efficient and a super nice guy. Highly recommend.”
- Dick Stonervia Google
“This company and our tech are truly amazing. Not only do they notify and plan visits well but the analysis was thorough and complete. Top notch”
- Jennifer Baumvia Google
“My recent experience with Mr Appliance has been the absolute best I’ve ever had with any service company! Everyone, from phone staff to the actual technician (Darin) were absolutely professional. The company even e mails a photo beforehand of the technician who’s coming out, and he called an hour ahead with his ETA and arrived precisely at the estimated time. I definitely will be calling Mr. appliance for any future necessary repairs to any of my major appliances, and, of course, would very highly recommend this company!!!”
- George Scolavia Google
“Timely, professional service, courteous”
“Very prompt and professional. Our dishwasher was leaking and they were able to figure out the issue, order parts and complete the repairs very quickly. Also reasonable pricing.”
Owner Response:
“Thanks for the great review, Sumeet! We’re so thrilled you were pleased with the service and appreciate you taking the time to let the world know! ”