Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Midland / Odessa
Real Stories, Real Results
- Gordon Damanvia Google
- Sunriseat Fairgroundsvia Google
“We use Mr.appliance for our complex appliances! They are always friendly, professional, and fix the problem every time!”
Owner Response:
“Thank you so much for the 5 stars and the great review. We always enjoy working with Sunrise at Fairgrounds apartment complex.”
- Sandy Traughbervia Google
Owner Response:
“Thank you for the 5 stars!”
- Christina Vallejosvia Google
Owner Response:
“Thank you for the 5 star review.”
- Suzann Haechtenvia Google
“The technician’s diagnosis was efficient and honest & she was very knowledgeable and the ultimate professional.”
Owner Response:
“Thank so much for the 5 stars. We work hard to beat our customers expectations. Thanks for the positive feedback.”
- Frances Youngervia Google
“Great service by Faith! So knowledgeable, respectful and kind! Quick response time!!”
Owner Response:
“Thank you for the 5 stars and for the positive feedback.”
- Alissa Danielsvia Google
“I can't imagine why anyone would leave a bad review. The owner Leanne(I'm sure I spelled that wrong) is the sweetest person, truly a nice experience to speak with her about whatever appliance you need fixed! My service technician Faith is always fantastic to work with! Polite and prompt and she gets the job done and she does it well. The owners and Faith are truly fantastic people and I'd never hesitate to call them again if I need an appliance fixed!”
Owner Response:
“That is so sweet of you. We work hard to make every effort to exceed our customers expectations. Thank you so much for the 5 stars and the uplifting words!”
- Jay Bryantvia Google
“Faith was super friendly and did a good job with my washer”
Owner Response:
“Thank you for the 5 stars!”
- Alonso Espinozavia Google
Owner Response:
“Thank you for the 5 stars!”
- Tanna Shimanvia Google
“Love that they are locally owned and give great service. Great company and family.”
Owner Response:
“Thanks so much for the 5 stars and the positive words. We love our home town and our customers!”
- Juan Lunavia Google
“Great service by Technician Faith! Very professional and polite”
Owner Response:
“Thank you so much for the 5 stars and positive feedback.”
- John Kepplevia Google
“Very professional good man”
Owner Response:
“Thank you so much for the 5 star review!”
- Kenneth Owensvia Google
“Exactly as expected. Prompt arrival within schedule window friendly and courteous and most important knew how to resolve my problem with my dryer.”
Owner Response:
“Thanks so much for the 5 stars and the positive feedback.”
- Richard Taylorvia Google
“I have used Mr. Appliance several times over the past several years and have always been 100% satisfied. Very fair price and punctual service.”
Owner Response:
“We are so pleased that we have been able to meet and beat your expectations of an appliance company. We pride ourselves on being punctual and giving great service. Thanks so much for your 5 star review and the positive feedback.”
- Ryan Phillipsvia Google
“Robert was great. He diagnosed and fixed my problem very quickly.”
Owner Response:
“Thank you so much for the 5 stars and the positive feedback.”
- Marques Jonesvia Google
Owner Response:
“Thank you for the 5 star review!”
- Jolynn Grayvia Google
“They are always friendly and complete everything as quickly as ordering parts and installation allows. I have never encountered an issue with the handful of times I have called them. I always get a quote up front and the price doesn’t change . I am very pleased with this company! Shout out to Collin!”
Owner Response:
“Thank you so much for the 5 star review and the positive words of encouragement.”
- Toby Jacksonvia Google
“Robert was great!”
Owner Response:
“Thank you for the 5 star review. We think Robert is pretty great too!”
- Michelehvia Google
- Greg Reynoldsvia Google
“Faith knows her business. Came in, tore the dryer apart, diagnosed the problem, order the parts and came back a week later to install the parts. While dryer was apart, she recommended a couple of proactive maintenance issues, which I agreed with. Dryer works great and hope to have a few more years of the drying being maintenance free.”
Owner Response:
“Thank you so much for the 5 star review. Mr. Appliance works hard to ensure customer satisfaction. ”
- Andrea Croftvia Google
“Great work very quick and well mannered as well as informative. Thank you”
- Nicole Trujillovia Google
Owner Response:
“Thank you so much for the 5 stars! So glad you choose Mr. Appliance to service your appliance.”
- Craig Hansenvia Google
“Professional Service”
Owner Response:
“Thanks so much for the 5 stars. ”
- Terron Talleyvia Google
“Great service”
Owner Response:
“Thanks for 5 stars and the review.”
- Briget McAninchvia Google
- T McFaddenvia Google
“Collin did an amazing job on my washer and dryer! He was a total sweetheart and very professional! Best customer service!!”
Owner Response:
“Thank you so much for the 5 stars. Collin is an amazing person and tech. I will let him know about your praise.”
- Gene Ann Robbinsvia Google
Owner Response:
“Thank you for the 5 stars!”
- NICK ROMANvia Google
“Very pleased with the service I received.”
Owner Response:
“Thanks so much for the 5 stars and the positive feedback.”
- Joy Cobbvia Google
“Collin with Mr. Appliance contacted me to tell me he was on his way. He diagnosed the issue with our refrigeraor quickly. He ordered the parts and came in a week and fixed it. Refrigerator works great now. Very happy with Mr. Appliance and Collin.”
Owner Response:
“Thank you so much for the positive feedback and the 5 stars!”
- Jesus House Odessavia Google
“Professional and reliable!”
Owner Response:
“Thank you so much for the 5 star review. We work hard to make sure our customers are satisfied with our service.”
“Have used Mr. Appliance for quite a few years. Great professional & prompt service.”
Owner Response:
“Thank you so much for the 5 stars and the positive feedback. ”