Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Memphis
Real Stories, Real Results
- Kevin Tesreauvia Google
- George Towersvia Google
“The professionalism was overwhelming....from keeping the lines of communication open to the expertise in handling my problem. Chris was a total boss and a welcome breath of fresh air after dealing with some not so great folks in the past. FIVE STARS across the board. Thanks Chris for getting my family up and running.”
Owner Response:
“Thank you for your glowing review, George! We're thrilled to hear that Chris provided you with exceptional service and a positive experience. Your feedback about our professionalism and communication means a lot to us. We're always here to help, and it’s wonderful to know that we could assist your family. We appreciate your support!”
- Robbie Ettehadvia Google
“Aaron was a true professional. Absolutely knew his business and fixed our refrigerator.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that Aaron provided you with professional service and resolved the issue with your refrigerator. We appreciate your trust in our team and look forward to assisting you again in the future.”
- Brenda Davisvia Google
“Prompt, professional, polite, knowledgeable. The young was very nice. Did a great job.”
Owner Response:
“Thank you for your kind words, Brenda! We're thrilled to hear that you had such a positive experience with our team. We take pride in providing excellent service, and your feedback motivates us to keep up the great work. We look forward to serving you again in the future!”
- Marlenea Taylorvia Google
Owner Response:
“Thank you for your positive rating! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon.”
- Tyler Whitneyvia Google
“Great experience with them!”
Owner Response:
“Thank you for your positive feedback, Tyler! We're thrilled to hear you had a great experience with us. We appreciate your support and look forward to serving you again in the future.”
- Matt Mulroyvia Google
“On time, pleasant, knowledgeable and was very careful not to scratch anything etc. 100% recommend them.”
Owner Response:
“Thank you for your glowing feedback, Matthew! We are thrilled to hear that our team met your expectations and provided you with excellent service. Your recommendation means a lot to us, and we look forward to assisting you again in the future.”
- Georgia Harper Hawkinsvia Google
“I'm very pleased with the service I received. Very professional and courteous. Explain everything to me and allowed me to ask questions. I would recommend them.”
Owner Response:
“Hi Georgia, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Emily Cordellvia Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and look forward to serving you again soon.”
- John Somersvia Google
“Excellent service!”
Owner Response:
“Thank you so much for your positive feedback! We're thrilled to hear you had an excellent experience with our service. We appreciate your support and look forward to serving you again.”
- D Svia Google
“Exceeded beyond my expectations! Quick, same day service. Service Professional, Bryan, was courteous & professional. I highly recommend Mr Appliance.”
Owner Response:
“Thank you for your fantastic feedback! We're pleased to hear that we exceeded your expectations with our same-day service and that Bryan provided courteous and professional service. Your recommendation means a lot to us, and we look forward to serving you again in the future!”
- Ollie Ingramvia Google
“The technician who handled my issue was prompt, knowledgeable, and very professional. He did a fantastic job.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that our technician provided prompt and professional service. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future.”
- Cherisse Hixsonvia Google
“5 star customer service from the moment they pick up the phone, to the technician before it arrives, at arrival and after the service to follow up! Best customer service in town!”
Owner Response:
“Thank you for your fantastic review! We are thrilled to hear that you experienced exceptional customer service from start to finish. Your kind words motivate our team to continue delivering the best service possible. We appreciate your support and look forward to serving you again in the future!”
- Patrick McGheevia Google
“They did a great job, showed up on time. My tech, wesley, was awesome.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Wesley provided excellent service and was punctual. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!”
- Gail Weakleyvia Google
“Chris was very professional and helpful”
Owner Response:
“Thank you for your kind words! We're glad to hear that Chris provided you with professional and helpful service. Your satisfaction is our top priority, and we appreciate your feedback. We look forward to serving you again in the future.”
- Kelly Thompsonvia Google
“We have used Mr Appliance for years. Aaron is absolutely amazing. He is always so professional and does a great job. The office staff has been a pleasure as well.”
Owner Response:
“Thank you for your wonderful feedback, Kelly! We truly appreciate your loyalty to Mr. Appliance and are thrilled to hear about your positive experiences with Aaron and our office staff. We strive for professionalism and quality service, and it's great to know we've met your expectations. We look forward to continuing to serve you in the future!”
- Carl Herronvia Google
“David was friendly, prompt and knowledgeable. He communicated with us to let us know his next steps. My wife appreciated that he brought a mat to place outside our door and put covers over his shoes before stepping inside.”
Owner Response:
“Thank you for your kind words about David! We're thrilled to hear that he provided friendly and knowledgeable service while keeping your home clean. We appreciate you taking the time to share your experience, and we'll be sure to pass on your compliments to him. Your satisfaction is our priority, and we're glad we could meet your expectations.”
- Darrin Bilbrewvia Google
Owner Response:
“Thank you for your 5-star rating! We're glad you had a great experience and appreciate your support. If you have any feedback or suggestions in the future, feel free to share. We look forward to serving you again!”
- Connie Whitevia Google
“Very helpful, considerate and professional.”
Owner Response:
“Thank you for your positive feedback, Connie! We're thrilled to hear that you found our team helpful and professional. Your satisfaction is our priority, and we appreciate your support.”
- Rebecca Howlesvia Google
Owner Response:
“Thank you for the fantastic rating! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon!”
- Ivory Hawthornevia Google
“I wish I had found Mr. Appliance years ago. I appreciate the fast, professional, honest service.”
Owner Response:
“Thank you for your fantastic review, Ivory! We're thrilled to hear that you had a great experience with our fast and professional service. Your satisfaction is our top priority, and we're glad to have earned your trust. We look forward to serving you again in the future!”
- Herbert Slovisvia Google
“Excellent service”
Owner Response:
“Thank you for your kind words, Sara! We are thrilled to hear that you had an excellent experience with our service. Your satisfaction is our priority!”
- Michael Phelanvia Google
“Friendly, efficient, and professional service. Chris was terrific. Thank you!”
Owner Response:
“Thank you for your kind words, Michael! We're thrilled to hear that you had a great experience with Chris and our team. Your satisfaction means a lot to us!”
- Rosiland Leathvia Google
“Chris was awsome. Diagnosed my problem with washer and ordered part. Was back in two days to install part.”
Owner Response:
“Thank you for your great review, Rosiland! We're thrilled to hear that Chris provided you with awesome service and quickly resolved the issue with your washer. Your satisfaction is our priority!”
- Lukas Heisigvia Google
“Ben was great, very helpful, knowledgeable and kind!! Thank you!”
Owner Response:
“Thank you for your wonderful review, Lukas! We're thrilled to hear that Ben made a positive impact on your experience. Your appreciation means a lot to us!”
- Mary Quinnvia Google
“Shawn called me ahead of time so I could put the pets away. I appreciated he put boot covers on to not track dirt in my house and he was able to get my washer fixed in a short amount of time. And my washer is sardined in a cubby, very difficult to access, and he was willing to squeeze back there and fix what was needed, and adjust/tighten a few things he noticed.”
Owner Response:
“Thank you for your wonderful review, M Quinn! We're glad to hear that Shawn provided such considerate and efficient service. It’s great to know he was able to tackle the challenge with your washer. Your satisfaction means a lot to us!”
- Kent Fishervia Google
“Prompt and professional”
Owner Response:
“Thank you for your kind words, Kent! We're glad to hear you found our service prompt and professional. Your support means a lot to us!”
- Brenda Dewebervia Google
Owner Response:
“Thank you for your 5-star rating, Brenda! We appreciate your support and look forward to serving you again.”
- Marian Rutherfordvia Google
“Chris Bowles the technician was excellent”
Owner Response:
“Thank you for your wonderful feedback, Robert! We're thrilled to hear that Chris Bowles provided you with excellent service. Your satisfaction is our priority, and we appreciate your support!”
- Andreea Partalvia Google
“David was extremely professional and knowledgeable, reliable and punctual”
Owner Response:
“Thank you for your wonderful review, Andreea! We're thrilled to hear that David provided you with such professional service. Your satisfaction is our priority, and we appreciate your feedback!”
“The technician was on time. Quickly figured out the problem ordered the part and had the dishwasher up and running again.”
Owner Response:
“Thank you for your positive feedback, Kevin! We're glad to hear that our technician was able to resolve your dishwasher issue promptly and efficiently. We strive to provide timely and effective service to all our customers. If you need assistance in the future, don’t hesitate to reach out.”