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What People Are Saying About Mr. Appliance of McDonough

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

Opaque blue quote marks.
0/5

118 Ratings

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  • C
    Chris ralston
  • W
    Wendell Chatman
  • P
    Phyllis Claborn
  • R
    Richelle Babb

    “The service person was on time, polite and professional! He introduced himself, put on shoes covers and immediately got to work. The service was quick, no noise, and repaired. I was very pleased with the repair cost and overall service I received. I will be using and referring them should I ever need too!”

  • B
    Belinda Lane

    “Professional from the person (Joyce) who answered the phone (with a smile in her voice) to the professional service rendered. I received an email with a picture of the repair person. The repair person was very professional and friendly. I would highly recommend this company. Thank you!”

  • S
    Steve Vanwinkle

    “Priced right, well trained fixed in a timely manner, great communication. Only problem is not on time for there appointment”

  • D
    Dennis Kerce

    “good service..there when they said they would be...quick and efficient...fair pricing”

  • K
    Kim Blevens

    “Both Mitch and Brent are very nice and competent. They did have to address some unusual issues in our 25 year old fridge/freezer but found and resolved problems (there were multiple) that others had not been able to find.”

  • Z
    Ziza Mcmillan

    “Very prompt”

  • J
    Joyce Burson

    “Prompt & professional service.”

  • T
    Tom Gillespie

    “Joseph, the repairman assigned, arrived in the scheduled time period. He was professional and knew his job well. As he did not have the part, which had to be ordered, he gave a possible time period when the job could be completed, which turned out to be spot on. I am very satisfied with this company, that began with my initial call to the company and the young lady (I apologize for not remembering her name). She assisted me by recommending a couple of troubleshooting steps prior to assigning a technician and setting the appointment. Joseph arrived when scheduled for the actual repair and had it completed in a short amount of time. I have made this company my "go to" for any future appliance repairs (and there are a couple on the horizon). Based on this first experience with them, I would very highly recommend them.”

  • S
    Samantha Frye

    “Very professional, efficient process in scheduling an appointment. Will use them again!”

  • R
    Reva Lansberry

    “Everything”

  • S
    Shenetha Turner

    “Completed repairs in a timely matter and repair Cory was nice and professional.”

  • S
    Samantha Arrington
  • N
    Nikimah Williams

    “Technicians were prompt and very friendly. They were knowledgeable and got the job done quickly and efficiently.”

  • A
    Alonzo Harris

    “Fast, friendly and very professional. I would recommend to anyone!”

  • C
    Clinton Hazzard

    “Norman was very polite and professional. He came in and went straight to work. Very quiet. When he was done he left the work area as it was when he arrived . I would highly recommend Mr. Appliance”

  • C
    Courtney Atchison

    “Even though the part took longer than expected to arrive, which is no fault of Mr Appliance, I love how fast they arrived my home the initial visit. The technician assessed the problem and ordered the part right away. Thank you Mr Appliance for saving me tons of money. I'll definitely recommend you all to all my friends in the future.”

  • G
    Garolyn Bowen

    “Man came when expected. Friendly and knew his job.”

  • K
    Kimberly Mcwhorten

    “The tech was very pleasant and the company kept me informed about my parts during a world 🌎 crisis. Took more than one trip, but was well worth it.”

  • G
    Gloria Munson

    “Every one is very friendly and helpfull. This was my second time using them and I will most defently use them again when something else brakes.”

  • C
    Carol Hilburn
  • G
    Glenn Martin

    “Professionalism...uniform, company vehicle, cleancut representative.”

  • R
    Rswint

    “Timely and informative. Completed the job appropriately”

  • K
    Keisha East
  • K
    Kim Blevens
  • C
    Clinton Hazzard

    “Norman was very pleasant and polite, knowledgeable. Explained issue in detail We will definitely reach back out for repairs to our dishwasher.”

  • R
    Ricky Hubbard
  • D
    David Rashmir

    “Smart, articulate teck .”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!