Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of McDonough
Real Stories, Real Results
- Marie C.via Google
- Saint P.via Google
“Prompt same day service, within a few hours. Professional technician quickly diagnosed and solved the problem.”
Owner Response:
“Thank you for trusting Mr. Appliance.”
- Richard B.via Google
“Very professional, knowledgeable and friendly. Outstanding quality job.”
Owner Response:
“Thank you, here at Mr. Appliance we take pride in our service. Have a great day ”
- Michael W.via Google
“Charles was SUPER friendly & professional!!! Excellent service & fast too!!! I will DEFINITELY RECOMMEND Mr. Appliance to all my family & friends!!! Thanks so much... Y'all are the best around!!!”
Owner Response:
“Thanks, Mr. Walker we appreciate your response. We do value Charles. he is a great person. Mr. Appliance is blessed to have him.”
- Frances F.via Google
Owner Response:
“Thank you!”
- Barbel D.via Google
Owner Response:
“Thank you, Barbel d. Mr. Appliance appreciates your response,.”
- Susan B.via Google
“Mr Appliamce of Fayetteville have the most efficient and friendly staff from the person who answered and scheduled the appointment ( which was the next day) to the serviceman who was quick friendly and got the job done”
Owner Response:
“Thank you for your kind words. Mr. Appliance of Fayetteville NC considers it a privilege to service you.”
- James M.via Google
“Excellent professional and courteous service. Thank you.”
Owner Response:
“Thank you, Mr. Mintz. Mr. Appliance is glad to see you happy with your service. ”
- AJ A.via Google
Owner Response:
“Thank you, AJ Anderson. Mr. Appliance appreciates your response”
- kidcobra93via Google
“Called in for a issue with my LG fridge and the lady working the line was very helpful and authentic regarding the issue with my fridge. Although they were not able to service my fridge I will be using them in the future.”
Owner Response:
“Thank you. Kidcobrs93. We appreciate the value you see in honesty. Mr. Appliance appreciates your response”
- Sherry M.via Google
“Charles was fantastic! He had my refrigerator problem solved almost instantly and if he hadn't had to go pick up a part he would have been in and out in under 30 mins. Can't recommend him more highly.”
Owner Response:
“Awesome! our goal at Mr. appliance is to provide excellent service in a timely manner .”
- Jackievia Google
“Our technician, Justin, was extremely courteous and knowledgeable. He was a great representative of your company. He advised us of the problem and suggested two ways to fix it. I would definitely recommend your company.”
Owner Response:
“Thank you. Mr. Appliance appreciates your comments and letting us take care of your appliance needs”
- Bosch W.via Google
“These guys were extremely professional and communicated throughout the process. They were punctual and respectful of my time and home.”
Owner Response:
“Thank you. Scott Mclendon Mr. Appliance appreciates your response and trust in us.”
- Passion W.via Google
“Thank You Charles He Listen Took His Time Diagnosing The Problem And Im Very Impressed How Quickly He Fixed It If I Knew This Before Hand I Would Have Called Sooner And Request Him Saved Me Alot Of Money Schedule These Guys Today Simply Do It Online And There Very Nice Assistant Will Do The Rest”
Owner Response:
“We are happy you had a great experience with Mr. Appliance. Thanks for your response ”
- Juan R.via Google
“Great and timely service. Tech was friendly and knowledgeable with great communication. Won’t hesitate to use again!”
Owner Response:
“Thanks Juan, I appreciate your comments. it was a pleasure serving you. ”
- valerei L.via Google
“I love the service would give a 10+ on time,professional and proficient”
Owner Response:
“Thank you Valerie Lewis We are happy you had a great experience with Mr. Appliance. Thanks for your response ”
- John P.via Google
Owner Response:
“ Thanks for your response ”
- Ray F.via Google
Owner Response:
“Mr. Appliance. Thanks, you for your response ”
- Nancy G.via Google
“Justin has great customer service skills. Appreciate his good job”
Owner Response:
“We are happy you had a great experience with Mr. Appliance. Justin is very good at what he does, Thanks for your response ”
- Robert L.via Google
“Quick response and professional. Couldn't get a replacement part, so they had to fabricate a replacement for repair. Highly recommend.”
Owner Response:
“We are happy you had a great experience with Mr. Appliance. we have a great team! Thanks for your response ”
- Heather F.via Google
“We had a great experience! Our washer in the Airbnb unit went out and the washer was filled with water and wouldn't drain. They were able to order and get the part and get us up and running in less than a day and a half!! Great work in a time crunch, thanks for your help!”
Owner Response:
“We are happy you had a great experience with Mr. Appliance. We love to hear these stories! Thanks for your response ”
- Sue S.via Google
“Stephen and I think William?…..they were great. Very professional, timely and knew what they were doing. I would call Mr. Appliance again if ever I have an appliance issue 👍”
Owner Response:
“Yes, Stephen is a great tech, we are happy you had a great experience with Mr. Appliance. Thanks for your comments.”
- Benjamin G.via Google
“Service tech was very knowledgeable about the product. He diagnosed it and replaced the part. The machine is back in business.”
Owner Response:
“We are happy Mr. Appliance was able to get you up and running again Thanks for your response ”
- Michael B.via Google
“Just amazing fast service and customer service was great”
Owner Response:
“We are happy you had a great experience with Mr. Appliance. Thanks for your feedback. ”
- Jeremy C.via Google
“great service, quick and responsive. honest and professional tech. Justin was super. put these guys on the short list for folks to call for repairs.”
Owner Response:
“We are happy you had a great experience with Mr. Appliance. We hope they will take your advice. Thanks for your response ”
- Teresa E.via Google
“Very friendly and efficient personal .”
Owner Response:
“Thanks Teresa, I appreciate you taking time to give this review. ”
- Karen M.via Google
“Very pleasant and reliable. The text notifications are a god send. Always hating for a repair person never knowing when they are going to get there.”
Owner Response:
“Mr. Appliance takes pride in our world-class front-line service, Thanks for letting us know you appreciate it, have a great day”
- Anthony S.via Google
“Will used them when ever I need help, they are honest and tell you what's wrong and best course of action to take to resolve the issue.”
Owner Response:
“Thank you .”
- Shirley H.via Google
“I have used their services twice and both times I have had excellent service! The technician (Stephen) was friendly, professional and prompt.”
Owner Response:
“Thanks, Ms. Harvey for using Mr. Appliance ”
- Patti R.via Google
“Very quick and efficient, couldn’t have been better. Service tech Justin was very nice explained everything and worked diligently”
Owner Response:
“Thanks for your reply. ”