Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Lititz
Real Stories, Real Results
- Maria Curranvia Google
- Kristen Poseyvia Google
Owner Response:
“Thank you, Kristen, for the 5-star review! We’re thrilled that you had a positive experience with Mr. Appliance Of Lititz. We appreciate your support and look forward to serving you again in the future!”
- Sidney Jeffreyvia Google
“I highly recommend this company. They were professional and fixed my washer quickly.”
Owner Response:
“Thank you so much for your 5 star review and recommendation, Sidney. We're delighted to hear that our team provided professional service and efficiently repaired your washer. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.”
- Konrad Fritzvia Google
“Carlos was great - excellent service, on time, completed the repair quickly and found another problem that I wasn't aware of and fixed that as well with no extra charge. Would definitely recommend him as a technician!”
Owner Response:
“Thank you for taking the time to share your experience with us. We're delighted to hear that Carlos provided you with excellent service and was able to address all your appliance needs efficiently. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Carlos.”
- Julie Newcomervia Google
“The tech identified the problem and replaced the faulty part.”
Owner Response:
“We're glad to hear that you were very satisfied with our services. Thank you for working with us at Mr. Appliance Of Lititz, and we hope you have a great day.”
- John Bilellovia Google
“Excellent service”
Owner Response:
“Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance Of Lititz. Have a great day!”
- Debbie Wiblevia Google
“Very pleased with my experience. Michael was very courteous and knowledgeable. I would definitely recommend you to others.”
Owner Response:
“Thank you, Debbie, for sharing your positive experience. It's wonderful to hear that Michael's courteous and knowledgeable service met your expectations. Your recommendation means a lot to us, and we truly appreciate your kind words.”
- Steve Colemanvia Google
“Mike was fantastic!!! Got right to the problem Fixed it and made recommendations. OH BTW TELL MIKE…THE WATER IS NIW CONING OUT OF THE FRIDGE BUTTON. GREAT JOB MIKE !!!!”
Owner Response:
“Thank you so much for your kind words, Steve! We're thrilled to hear that Mike was able to address the issue promptly and provide helpful recommendations. It's great to know that the water is now coming out of the fridge button. We appreciate your feedback and will be sure to pass along your praise to Mike.”
- Michele Stauffervia Google
“Carlos was super nice and repaired our washing machine in under 15 minutes. Knew what the problem was and explained how to take care of it in the future!”
Owner Response:
“Thank you for sharing your positive experience with Carlos. We're delighted to hear that he was able to quickly identify and repair the issue with your washing machine, while also providing helpful advice for future care. Your feedback is greatly appreciated and will be shared with Carlos”
- Ria Holdawayvia Google
“Great experience. They fixed my washing machine professionally and quickly. They were able to come to the house the next day. Highly recommend.”
Owner Response:
“Thank you so much, Ria, for your kind words and recommendation. We are thrilled to hear that you had a great experience with our service and that we could assist you promptly and professionally with your washing machine. Your satisfaction is important to us, and we appreciate your feedback.”
- Michael Endyvia Google
“I was able to get a quick service appointment; the tech arrived on time; he was friendly, knowledgeable and efficient. The price was fair. All around, an excellent experience. I’d call them again.”
Owner Response:
“Thank you for your kind words, Michael. We're delighted to hear that you had an excellent experience with our service. It's wonderful to know that our technician was able to meet your expectations with his promptness, friendliness, and expertise. We appreciate your feedback and look forward to the opportunity to assist you again in the future.”
- Larry Sloanvia Google
“Quick response. Friendly. Knowledgeable”
Owner Response:
“Thank you, Larry, for your positive feedback. We're delighted to hear that you found our service quick, friendly, and knowledgeable. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.”
- Linda Burklewvia Google
“Dial timer froze on dryer order parts came back 5 days replace with new parts working good have 1 year warranty on new parts”
Owner Response:
“Thank you for sharing your experience, Linda. We're glad to hear that your dryer is now working well with the new parts, and we appreciate your patience during the process. Your satisfaction is important to us, and we're happy to know you have peace of mind with the one-year warranty on your new parts.”
- Kelsey Wolfgangvia Google
“Knew what the problem was and quickly fixed it”
Owner Response:
“Kelsey, We are glad that Mr. Appliance Of Lititz was able to get your GE Oven back up and running quickly. We appreciate your feedback and look forward to serving you again in the future!”
- Gaetano Cappellinivia Google
Owner Response:
“Thank you so much for taking the time to leave us a 5-star review, Gaetano! We are thrilled that you had a positive experience with Mr. Appliance Of Lititz. If you ever need assistance in the future, please don't hesitate to reach out.”
- Alain Weavervia Google
“Good communication. Quick diagnosis. Professional repair.”
Owner Response:
“Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance Of Lititz. Have a great day!”
- Larry Treadawayvia Google
“The repair guy was here on time and did the job very professionally. I am very happy and pleased with the job”
Owner Response:
“Thank you for taking the time to share your positive experience with us, Larry! We are delighted to hear that our technician was able to provide you with professional and timely service. If you ever need assistance in the future, please don't hesitate to reach out.”
- Jack Richardsonvia Google
“Mike was knowledgeable and precise. He was unable to fix it due to the high cost of a motor”
Owner Response:
“Thank you for taking the time to share your feedback, Jack. We're glad to hear that Mike provided you with knowledgeable and precise service, even though he was unable to fix the issue due to the high cost of a motor. We appreciate your understanding and hope to have the opportunity to serve you again in the future.”
- Justin & Megan Lyonsvia Google
Owner Response:
“Thank you so much for the 5-star review, Megan! We are thrilled to hear that you had a positive experience with Mr. Appliance Of Lititz. We strive to provide top-notch service to all of our customers, and we are delighted to hear that we met your expectations. If you ever need assistance with your appliances in the future, please don't hesitate to reach out. Thank you for choosing Mr. Appliance Of Lititz!”
- Tara Ricevia Google
“Tech figured out what was wrong right away and even though it was the plumbing and not the appliance, he helped me shut off the water. Explained I should def call plumber asap. Called on way gave me time to put dog away. Very friendly and knowledgeable guy. All over great experience.”
Owner Response:
“Thank you so much for taking the time to share your experience with us, Tara! We are glad to hear that our technician was able to assist you, even though it turned out to be a plumbing issue. We strive to provide friendly and knowledgeable service to all of our customers, and we are pleased to hear that you had a great experience.”
- Joanne McKeevia Google
“The repair expert checked the problem out and suggested the repairs and cost. We decided not to go ahead, but rather let the freezer die. We are in a retirement community and the only residents that have a floor freezer. The repair guy was very good at explaining the problem and accepted our decision with grace.”
Owner Response:
“Thank you for taking the time to share your experience with us, Johann. We appreciate your feedback and are glad to hear that our repair expert was able to explain the problem to you effectively. Thank you again for choosing Mr. Appliance Of Lititz.”
- Veronika Edwardsvia Google
“Mike was pleasant, friendly, knowledgeable and efficient.Everyone in the office are very pleasant.”
Owner Response:
“Thank you for taking the time to share your positive experience with Mike and our office staff. We are thrilled to hear that you found our team to be friendly and knowledgeable. We appreciate your feedback and hope to serve you again in the future.”
- Teresa DiAntoniovia Google
Owner Response:
“Theresa, thank you for your 5 star review and for choosing Mr. Appliance of Lititz! We are so grateful that you gave us a chance !! ”
- Jim Stoltzfusvia Google
“Technician was great, and communication from the central office was well organized.”
Owner Response:
“Hi Jim, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Brett Floydvia Google
Owner Response:
“Brett, thank you for your review! We're glad we were able to get your GE Refrigerator back up and running. We look forward to providing you with outstanding service in the future”
- Charles & Robyn Tysonvia Google
“Service great !! On time !! Great customer service!!!!”
Owner Response:
“Hi Chuck, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- monique rittenhousevia Google
Owner Response:
“Hi Monique, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Malcolm McGroryvia Google
Owner Response:
“Hi Malcolm, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Dwayne Hartleyvia Google
“Very friendly, courteous, and prompt”
Owner Response:
“Hi Dwayne, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Melanie Myersvia Google
“Very quick and friendly 😊”
Owner Response:
“Hi Melanie, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
Owner Response:
“Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance Of Lititz. Have a great day!”