Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of West Central Indiana
Real Stories, Real Results
- Julianna Zvia Google
- jane townsleyvia Google
“Very thorough, always polite and great details about what he has done. Only place I will call”
Owner Response:
“We’re so thankful for your loyalty!”
- Kevin Baumvia Google
“Fast and professional Repair, great communication”
- CJ Charlesvia Google
“I feel very good about Tim working on my appliances. He’s been here before, likes to educate us about our appliances and their use. He’s always very professional and courteous. I recommend him to anyone.”
- Carol Carrvia Google
“Fair price. Excellent service and great customer service”
- Mike Rockstrohvia Google
Owner Response:
“Thank you for five stars! ”
- Susan Abbottvia Google
“Professional on time and polite.”
Owner Response:
“Glad to hear it! We strive to please in all situations. Thank you for the positive review. ”
- Gary or Terri Behlingvia Google
“Tim, knew exactly what to do for the Dryer. He ordered the part and installed it within 2 days. Thanks Tim. Now my wife can get the laundry done!”
Owner Response:
“Glad Tim could get you back in the laundry business with your dryer! A two day turnover is world class!”
- Shelley Crooksvia Google
“Very professional, arrived within the time frame, explained what needed to be done and how to avoid potential problems.”
Owner Response:
“Glad to hear we could help you with your problems. We strive for professional service every day. ”
- Charles or Rebecca Williamsvia Google
“Serviceman Tim did a great job & explained everything he was doing. Got our problem fixed. Very nice serviceman.”
Owner Response:
“So glad Tim could help you out. ”
- Denise Bradtvia Google
“Prompt call-backs and scheduling, honest and accurate repair assessments and thoughtful recommendations. Great coordination within their organization and careful record-keeping. Above all, ethical!”
Owner Response:
“Wow, I’m today’s market it is very special to be acclaimed as ethical! We are committed to integrity in all our dealings.”
- Claudia Dickisonvia Google
“The Repairman was very knowledgeable and friendly and knew what was wrong right away.”
Owner Response:
“We are committed to integrity in all our dealings. Thanks for the positive review. ”
- Sergey Macheretvia Google
“We needed to fix a dishwasher and called Mr. Appliance. The appointment was booked quickly. We were given a 2-hour window, and they even sent us a photo of the technician. The technician showed up promptly on time. He was just superb: knowledgeable, intelligent, experienced, highly skillful, very polite, and was able to not only diagnose the problem, but also explain everything to us. He then ordered the necessary part and came over again to install it. The dishwasher now works great, and we got a 1-year warranty for this repair. The cost was very reasonable and fair. We completely trust this great technician and this company. Moreover, we went ahead with them for repair of another appliance, which would be much cheaper than buying a new unit. I highly recommend Mr. Appliance of West Central IN and Tim, the great technician.”
Owner Response:
“Wow! Thank you for that detailed positive review. We are so thankful we could serve you so well and we’ve shared this with our whole team. It really shows the value of what and. Appliance and all we do has to offer. ”
- Jerry Cartervia Google
“Great employee with fantastic knowledge. Would have him back anytime. Thank you”
Owner Response:
“Glad we could help!”
- Nancy Nunanvia Google
“Extremely helpful and great to work with.”
Owner Response:
“So glad we could be of service to you!”
- Patsy Longvia Google
“Very nice to work with”
Owner Response:
“It’s nice to hear that all we strive to do every day is so satisfying. Thank you for five stars!”
- Irina Tubinvia Google
Owner Response:
“Thank you for five stars!”
- James Abrahamvia Google
“Had a few issues with scheduling and it being a weekend when tech came out. Mr Appliance did a great job fixing the scheduling and getting my mom’s fridge fixed. George the tech explained things well and price was just under what was estimated.”
Owner Response:
“Glad George could help you out with your refrigerator!”
- Suzy Mazevia Google
Owner Response:
“Thank you for the five stars!”
- Kathy Jacobsvia Google
“I love this company. They are helpful, prompt and always strive to fix the problem. Thank you for keeping my 1968 double ovens running!”
Owner Response:
“What an adventure. So glad we could help your unique needs!”
- MM Svia Google
“It is always a pleasure to do business with Mr. Appliance! Lisa always gets back to me in a timely manner and is so very friendly. And Tim, who performs the work at my house, is extremely competent, honest, and personable. I am a thoroughly satisfied customer!”
Owner Response:
“So glad Tim could help you out! Dryer vent cleaning is so important. We get it done!”
- Lucy mcGrayelvia Google
“Very professional guys. Personable. Efficient. Knowledgeable. Outstanding”
Owner Response:
“Glad we could help! Thank you for the five stars!”
- Chris Jonesvia Google
“Tim was our technician. He was very honest and knowledgeable with our refrigerator issue. He tentatively diagnosed the issue over the phone by me answering some questions. When he arrived he was able to confirm what he thought was the issue. Long story short, Tim got everything fixed and running back to normal. We recommend Tim and the Mr. Appliance business. Thank you!”
Owner Response:
“So glad Tim could help you out! ”
- Melanie Boydvia Google
“Fast reliable service”
Owner Response:
“Glad we could help!”
- Jason Bennettvia Google
“Every interaction we’ve had with Mr. Appliance has been positive—friendly, knowledgeable technicians, good communication about scheduling, and scrupulously honest. We’ll use them every time!”
Owner Response:
“Thanks! Glad we could be of service!”
- Jeff Trentvia Google
Owner Response:
“Thanks for five stars!”
- Brian Wallickvia Google
“Our repairman came on time, did the work properly, andvtook time to answer our questions and concerns. Good guy!”
Owner Response:
“Glad we could help!”
- Rick Deplantyvia Google
“Fast and courteous”
Owner Response:
“Glad we could help!”
- John or Ann Youngvia Google
“Tim does a good job solving our problems. Thank you.”
Owner Response:
“So glad Tim could solve your problem!”
- Dan or Teri Curtisvia Google
“I called in the morning and they sent someone out that afternoon to fix my dryer. He was very nice and did a great job efficiently. If we ever have an issue with one of our appliances we will have them come back.”
Owner Response:
“So glad we could solve the issue with your dryer!”
“Tim was friendly and fixed our dishwasher quickly!”