Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Hyde Park
Real Stories, Real Results
- Jared G.via Google
- Terry H.via Google
“All is repaired to perfection! I've already recommended you to other homeowners!”
- Paul A.via Google
“The work was excellent but the scheduling was difficult.”
- MARC M.via Google
“They were fully responsive - returned calls as promised, easy to schedule with. Repairman - Yuri - was outstanding. Very thorough and careful. Did a great job replacing a heavy cooling unit in a large wine storage. Great.”
- j S.via Google
“The service person, Yuri, was wonderul - respectful, positive, informative. He was efficient and had the evap coil in our subzero (GE Monogram) fridge done in record time. Thank you Yuri!”
- Christina J.via Google
“I was blessed to find this place when my refrigerator died and my landlord never responded. I couldn’t afford a brand new refrigerator and was about to give up when I walked into their showroom. They sold me a fantastic refrigerator and it was very affordable. They delivered it and removed the old one with no problem. When my stove started to act up, I was getting nervous because Thanksgiving was days away, but I called Mr. Appliance to see if they did repairs to stoves. Long story short, today is Thanksgiving and my family is enjoying Turkey with all the fixings and sides because of Carlos. God bless Carlos & the entire Mr. Appliance family!”
- Jill K.via Google
“I had 2 burners not working on my Thermadore stove and Mr Appliance had a technician here within a couple of days who was very knowledgeable and thorough. He fixed it with a smile and a handshake. Great service! Service: Stove & cooktop repair Service: Stove & cooktop repair”
- Leon Z.via Google
“Did a great job, very professional and cordial. Service: Dishwasher repair Service: Dishwasher repair”
- Daniel T.via Google
“Both men were clean and friendly. They cleaned up after they were done. A great job accomplished. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
- Dawn T.via Google
“Carlos was personable and professional. Charge to fix my freezer was reasonable. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
- Neilvia Google
“Excellent business to take care of your appliances. The repairman that they sent was on time professional and fix the problem expertly I highly recommend Mr. Appliance.”
- Barbara B.via Google
“The repairman was very professional and clearly knew what he was doing. He fixed the problem in a short period of time. I would highly recommend Mr. Appliance. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
- Mary Q.via Google
“Did excellent work. Ordered parts and did repair it a timely and professional manner. Good company. Excellent repairman.”
- Colin S.via Google
“John Lee of Mr Appliance was of great service. Fast acting and a true professional. Would highly recommend Services: Refrigerator/freezer repair, Microwave repair Services: Refrigerator/freezer repair, Microwave repair”
- Elizabeth T.via Google
“The technician was professional and interactive. He explained the issues with our appliance and gave me options about choices for repairs and payments. We bought this appliance used, and when he left it was sounding and working better than when we first brought it home. (The "refurbished" seller didn't properly clean the appliance before putting it up for sale.) Service: Dryer repair Service: Dryer repair”
- Lydelle R.via Google
“John Lee was knowledgeable, professional, prompt and pleasant. My Bosch dishwasher was repaired to my satisfaction. Service: Dishwasher repair Service: Dishwasher repair”
- Robert T.via Google
“What a great company to do business with this is the second time I’ve had them out to my house to fix one of my appliances both times they were very professional on time and followed through with every detail I would recommend Mr Appliance to anyone.”
- Shelly R.via Google
“The technician was very responsive, punctual and knowledgeable. I would definitely use them for all appliances if or when needed. Thanks Mr. Appliance Service: Dryer repair Service: Dryer repair”
- Marylee K.via Google
“Alex worked overtime to honor their appointment beyond their normal service hours and area. Friendly office staff made and verified a reasonable appointment time. Thank you! Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
- SALLY L.via Google
“Both Yuri and Alex worked tirelessly to find the solution to the issue with my washer!! I appreciate their dedication and professionalism in getting it repaired!! Great service!! Service: Washing machine repair Service: Washing machine repair”
- Andrea R.via Google
“Yuri is very quick and professional and a delight to interact with! Service: Washing machine repair Service: Washing machine repair”
- steven T.via Google
“John Lee was the service representative, he was very thorough and knew the Bosch product very well. Setting up the appointment was flawless and very workable with my busy schedule Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”
- David P.via Google
“I reached out to Mr. Appliance for a dryer repair on July 3rd for guests staying at an Airbnb I own. They were able to squeeze me in an hour after I called, diagnosed and fixed the problem quickly on site, and we're very professional throughout the whole process. They were even able to give me advice on a non-related problem, all on a holiday weekend! Family owned and operated with great customer service, I would highly recommend them to anyone!”
- Pamela G.via Google
“They worked to resolve my problem in a very timely manner. The business is professional, does a thorough examination and has experience in solving difficult problems. This company understands customer service and has a high standard for quality. Thank you. Service: Dryer repair Service: Dryer repair”
- RENEA R.via Google
“I had a refridgerator that wasn’t holding temp and an oven that would turn off after reaching temp. John came in and assessed what was needed pretty quickly. We had to wait several weeks for parts, which seems to be normal these days. John came back and installed the parts and all seems to be running great. I was really impressed with the professionalism of our repairman and would highly recommend this service to anyone needing repairs. Thank you John! Services: Oven repair, Refrigerator repair Services: Oven repair, Refrigerator repair”
- Steven B.via Google
“John Lee was my tech and he did a great job figuring out the problem and being straightforward about it. When I logged in to leave a review, I'm not surprised to see him reviewed with praise by others. Service: Stove, cooktop & oven repair Service: Stove, cooktop & oven repair”
- Robert U.via Google
“Uri is the best when it comes to quality service and personality. Service: Refrigerator repair Service: Refrigerator repair”
- Pete F.via Google
“Great experience, start to finish. Service: Dryer repair”
- Dave J.via Google
“The issue with my Miele dishwasher was quickly diagnosed and the part was ordered. The repair man returned in 7 to 10 days with the part and installed it with no issues. Very satisfied with the entire process, from the initial scheduling to the diagnosis and repair. I plan on using them for my next appliance repair and I can highly recommend them. Service: Dishwasher repair”
- Jeff S.via Google
“Tech was responsive and professional. Had to order parts and they followed up and quickly scheduled and repaired the dishwasher. Service: Dishwasher repair”
“Our damper went for fridge, and called Mr. Appliance. Monday they came out. Got part Thursday and installed it. Carlos was very respectful and efficient. Would recommend them.”