Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Greater Livingston County
Real Stories, Real Results
- ANGELA S.via Google
- Anthony M.via Google
“Mathew was on time, diagnose the problem, ordered the parts, trouble shot the issues and told us exactly what he was gonna do and cost. I can’t ask much more than that other than he was very cordial.”
Owner Response:
“Hi Anthony, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Carol J.via Google
Owner Response:
“Hi Carol, Thank you so much for your fantastic five-star review! We truly appreciate your support and are delighted to hear that you had a positive experience with our appliance repair service. Your satisfaction is important to us, and we look forward to assisting you again in the future. Thanks for choosing Mr. Appliance!”
- Elizabeth R.via Google
“The tech showed up a little bit earlier than we were originally told, but we were just happy to see him. Our freezer and fridge had stopped working. Only took him very little time for diagnostic and repair and our fridge is now running like it should!”
Owner Response:
“Hi Elizabeth, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Pamela A.via Google
“Mr. Appliance has been our go-to appliance repair company for years. We have always requested the same service technician, Matthew but he was unavailable this time. So, our tech was Victor. He informed us that he had been trained by Matthew 14 years ago! He was very competent, personable and respectful. He worked diligently and effectively and gave us helpful advice for future use of our washing machine to keep this appliance in good working order. We also really appreciated the fast service appointment!”
Owner Response:
“Hi Pamela, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- CHRISTOPHER W.via Google
Owner Response:
“Hi Chris, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- edward N.via Google
“The technician, Ryan, was prompt, thorough, competent, and polite. I am completely satisfied.”
Owner Response:
“Hi Edward, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Mike S.via Google
Owner Response:
“Hi Mike, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Kristi M.via Google
“Our washer broke and needed the seal replaced. I was able to get an appointment same day, Tuesday, and they were able to have it fixed by Friday! Very happy with the speed and service.”
Owner Response:
“Hi Kristi, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Linda S.via Google
“They were easy to schedule and on time. He did a great job fixing my GE Dryer. Communication of the problem diagnosis and quote were quick. Parts came directly to the house and I was up and running quickly!!”
Owner Response:
“Hi Linda, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- BRUCE B.via Google
“Right price, right service, right technician get Victor every time”
Owner Response:
“Hi Bruce, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Susan J.via Google
“Our tech was very professional and knowledgeable”
Owner Response:
“Hi Sue, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- KIM F.via Google
“Sean was super respectful and knowledgeable. Had our ice maker diagnosed and repaired quickly. THANK YOU”
Owner Response:
“Hi Kim, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Blair K.via Google
Owner Response:
“Hi Helane, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Nancy C.via Google
“Tech was friendly and very knowledgeable. Explained everything. Great service!”
Owner Response:
“Hi Nancy, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Terry B.via Google
“Duane assessed the issue right away, ordered the parts and came back and fixed perfectly. Ver very good repairman and company. Absolutely recommend!”
Owner Response:
“Hi Terry, Thank you so much for your wonderful review! We're thrilled to hear that Duane was able to assess the issue quickly, order the necessary parts, and complete the repair to your satisfaction. Your recommendation means a lot to us, and we’re glad to have you as a valued customer. We look forward to serving you again in the future!”
- Craigvia Google
Owner Response:
“Hi Craig, Thank you so much for your five-star review! We truly appreciate your feedback and are delighted to hear you had a positive experience with our appliance repair service. Your support means a lot to us, and we look forward to assisting you again in the future!”
- brenda S.via Google
Owner Response:
“Hi Brenda, Thank you so much for your five-star review! We’re thrilled to hear that you had a positive experience with our service. Your satisfaction means a lot to us, and we appreciate you choosing Mr. Appliance. We look forward to helping you again in the future!”
- donna C.via Google
“Was a very nice man who had to put up with my 2 labradoodle who thought they would help him! He replaced the ignitor in my oven and was gone! All in under a hr!”
Owner Response:
“Hi Donna, thank you for your wonderful review! We're glad to hear that our technician was able to swiftly replace the ignitor in your oven, even with your playful labradoodles keeping him company. Your support means a lot to us, and we’re here for any future appliance needs you may have.”
- Gail B.via Google
“Contacted for a Maytag washer repair. They were very quick to respond and set up an appointment to diagnose. Tech Ryan was friendly and professional. I was confident in his ability. He answered many questions. We did need to wait a week for the repair, but parts needed to be ordered. I am very happy with the service and the repair. Will definitely use again.”
Owner Response:
“Hi Gail, Thank you so much for your wonderful review! We’re delighted to hear that Ryan provided you with friendly and professional service during your Maytag washer repair. We appreciate your patience while waiting for the parts, and it’s great to know you are happy with the repair. We look forward to assisting you again in the future!”
- Jerryvia Google
Owner Response:
“Hi Jerry, Thank you so much for your fantastic review! We’re thrilled to hear that you were satisfied with our service. Your support means a lot to us, and we look forward to assisting you with any future appliance needs. Thanks for choosing Mr. Appliance!”
- Leanne M.via Google
Owner Response:
“Thank you so much for taking the time to leave this five-star rating, Leanne! We really appreciate your business. Please let us know what we can do for you in the future.”
- Rosemary T.via Google
“Very professional and did everything in a timely manner. Thank you Ryan.”
Owner Response:
“Thank you so much for taking the time to leave this five-star rating, Rosemary! We really appreciate your business. Please let us know what we can do for you in the future.”
- Paula H.via Google
“Courteous on time, friendly, and knows his stuff! Vince was wonderful!”
Owner Response:
“Thank you so much for taking the time to leave this five-star rating, Paula! We really appreciate your business. Please let us know what we can do for you in the future.”
- wes P.via Google
“Very professional.”
Owner Response:
“Thank you so much for taking the time to leave this five-star rating, Wesley! We really appreciate your business. Please let us know what we can do for you in the future.”
- Debra M.via Google
“I have called on Mr Appliance to service my 4 year old Whirlpool refrigerator several times and they are the best. Always polite, on time and get the job done quickly even on the same day I call for service….would highly recommend, Victor, Ryan and Matthew are the best!!!!”
Owner Response:
“Thank you so much for taking the time to leave this five-star rating, Debra! We really appreciate your business. Please let us know what we can do for you in the future.”
- Christine S.via Google
Owner Response:
“Thanks for the five-star rating, Christine! We thank you for choosing Mr. Appliance of Greater Livingston County as your local appliance repair and maintenance company. Have a great day!”
- Colleen K.via Google
“Victor and Ryan are why ill call again”
Owner Response:
“Thanks for the five-star rating, Colleen! We thank you for choosing Mr. Appliance of Greater Livingston County as your local appliance repair and maintenance company. Have a great day!”
- Janet D.via Google
“Love Mr appliance Matt did a great just in a very professional manner would highly recommend”
Owner Response:
“Thanks for the five-star rating, Janet! We thank you for choosing Mr. Appliance of Greater Livingston County as your local appliance repair and maintenance company. Have a great day!”
- Craig M.via Google
Owner Response:
“Thanks for the five-star rating, Craig! We thank you for choosing Mr. Appliance of Greater Livingston County as your local appliance repair and maintenance company. Have a great day!”
“Stephen was friendly and knowledgeable and helped me with something else on the stove that I didn’t put down. Would ask for him again and love how they send you a picture of the repairman coming along with his name. Already recommended to a friend. Job well done”