Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Golden and Lakewood
Real Stories, Real Results
- Joe E.via Google
- Thomas H.via Google
“Great service! Very knowledgeable people.”
- Emily B.via Google
“Excellent customer service! The internet scheduling was very handy! They were here the next day and did a great job fixing my refrigerator! Would definitely recommend!”
- Nancy S.via Google
- Linnea K.via Google
“They were very professional and made sure everything was working properly and all settings were correct.”
Owner Response:
“We are happy to hear that the Mr. Appliance of Spencer team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.”
- Craig C.via Google
“Dean, the technician was prompt and efficient. He ran into an unexpected snag in diagnosing our dryer but figured it out and successfully repaired it. Very impressive. Charges were fair.”
Owner Response:
“Thank you for your feedback, Craig! We appreciate you taking the time to share your experience. It’s great to know that Dean was prompt and efficient, and we’re pleased to hear he successfully diagnosed and repaired your dryer. We’re glad you found our charges fair and look forward to serving you again in the future.”
- Norma J.via Google
Owner Response:
“We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Spencer team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.”
- Anna L.via Google
“Did a very good job”
Owner Response:
“Thank you, Anna Lappegard, for your kind words! We’re happy to hear you were pleased with the job we did. We appreciate you taking the time to share your experience with Mr. Appliance of Spencer.”
- John B.via Google
“They came very quickly when we contacted them.”
Owner Response:
“Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Spencer. Have a great day!”
- Dawn G.via Google
“Appreciate your guys coming out and replacing the drain pump. I wouldn’t have been able to pull the unit out of the closet or get the dryer off by myself.”
Owner Response:
“Thank you for your feedback, Dawn Geerdes! We appreciate you taking the time to share your experience. We're happy to hear that our team was able to assist with replacing the drain pump and helping with the heavy lifting.”
- Shelia H.via Google
“Great job and respectful”
Owner Response:
“Thank you, Sheila Hourigan, for your kind words! We’re happy to hear you had a positive experience and found our service respectful. We appreciate your feedback and look forward to assisting you again in the future.”
- Tim S.via Google
“The tech new exactly what the problem was with in 1 minute after examining the appliance. Had it fixed soon after.”
Owner Response:
“Thank you for taking the time to share your experience, Timothy. We are thrilled to hear that our technician was able to quickly diagnose and fix the issue with your appliance. Your kind words are greatly appreciated, and we look forward to serving you again in the future.”
- Fran L.via Google
Owner Response:
“We are glad to know that your everything ran smoothly with the help of the Mr. Appliance of Spencer team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.”
- Tammy L.via Google
“Was very happy they came, with our permission,when we weren't home so we didn't have to miss work !”
Owner Response:
“Thank you for sharing your positive experience, Tamara. We're delighted to hear that our service schedule accommodated your needs and allowed you to maintain your work commitments. Your satisfaction is important to us, and we appreciate your feedback.”
- Jamie K.via Google
“Professional, great communication. Got the job done quickly. Thank you!”
Owner Response:
“Thank you so much for taking the time to get in touch. At Mr. Appliance of Spencer it is an honor for us to be a part of these moments and we're so happy to hear that you were pleased with the service. All the very best to you.”
- Allan A.via Google
“Dean did a great job diagnosing what was wrong with our fridge and he was prompt getting here, ordering the part and coming back to install it. Thanks for the great service Dean!”
Owner Response:
“Thank you for your kind words, Allan. We're delighted to hear that Dean provided you with prompt and effective service for your fridge. Your feedback is greatly appreciated and serves as a wonderful motivation for our team.”
- Patricia D.via Google
“Communication was very timely. This is some of the best customer service that I have ever experienced. The service professionals are very knowledgeable and helpful. First rate company!!”
Owner Response:
“Thank you so much for your kind words, Patricia. We're thrilled to hear that you had such a positive experience with our team. It’s wonderful to know that our timely communication and the expertise of our service professionals met your expectations. Your feedback is greatly appreciated and motivates us to continue providing first-rate service.”
- Gordon H.via Google
Owner Response:
“We appreciate the five stars, Gordon! Thank you for rating Mr. Appliance of Spencer and have a great day.”
- Lori H.via Google
“Had an issue with my dishwasher. Easy to schedule a service call on line. The repairman (Clancy) was prompt and quickly figured out what the problem was. He was able to order the replacement parts needed. A little pricey but I like my dishwasher and I’m happy that I can keep it a while longer.”
Owner Response:
“Thank you for sharing your experience, Lori. We're delighted to hear that scheduling a service call was convenient and that Clancy was able to promptly diagnose the issue with your dishwasher. We appreciate your feedback regarding the pricing and are glad that you can enjoy your dishwasher for a longer time. Your satisfaction is important to us, and we value your support.”
- Rick A.via Google
“I was very pleased with Mr. Appliance. Dean is very knowledgeable and helpful. This is our second experience with them. They get it done right the first time, unlike others we have used in the past.”
Owner Response:
“Thanks a bunch for your kind words, Rick. It's reviews like this that make us at Mr. Appliance of Spencer excited to come into work every day.”
- james H.via Google
“They fixed the problem with our dishwasher pretty quickly and efficiently. Very satisfied with the work and clean up that they did.”
Owner Response:
“We are happy to hear that the Mr. Appliance of Spencer team was able to represent you with professionalism and efficiency. Thank you for your kind comments, and we hope you have a great day.”
- Rita N.via Google
Owner Response:
“Thank you so much for your wonderful review, Rita! We are thrilled to hear that you had a positive experience with Mr. Appliance of Spencer. Your satisfaction is our top priority, and it’s incredibly rewarding to know that we met your expectations. We truly appreciate your support and look forward to serving you again in the future.”
- Greg J.via Google
“Excellent service! Thank you! Mr. Appliance came to our house to look at our dishwater (it kept shutting off) and oven broiler (which didn't work). The repairman was on time, friendly and worked quickly to diagnose the problems. He said he was going to try a simple fix for the dishwasher first, before ordering the new part. I appreciated the honesty to save on our bill.”
Owner Response:
“That is so amazing to hear, Greg! Thank you so much for taking the time to share your feedback with our team at Mr. Appliance of Spencer. It's great to know that we continue to provide our customers with everything they need. Have a great day!”
- Angela L.via Google
“Very nice & efficient”
Owner Response:
“Thank you, Angela, for your kind words. We're thrilled to hear that you found our service both nice and efficient. Your feedback is greatly appreciated and encourages our team to continue delivering excellent service.”
- Jeannie L.via Google
“They were very polite and went through everything to make sure they found everything. Wish I would of found them sooner. The price was way better than the others we had called. I would call them again for anything else.”
Owner Response:
“Thank you so much, Jeannie, for your kind words and for sharing your positive experience with us. We're thrilled to hear that you appreciated our thorough service and found our pricing competitive. It means a lot to know that you would choose us again for future needs. Your feedback is greatly valued and encourages us to continue providing excellent service.”
- Gina B.via Google
Owner Response:
“Thanks a bunch, Gina. It's reviews like this that make us at Mr. Appliance of Spencer excited to come into work every day.”
- Sarah K.via Google
“Very fast, efficient, kind, and reasonably priced!”
Owner Response:
“Thank you for taking the time to share your positive experience with us, Sarah. We're delighted to hear that you found our service fast, efficient, and kind, and that our pricing met your expectations. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.”
- Haydee A.via Google
Owner Response:
“We truly appreciate your feedback and are glad that Mr. Appliance of Spencer was able to help work through your case. We hope to work with you again; take care.”
- Stacy B.via Google
“Technician and office in which I talked to were very polite and very knowledgeable at whatever I threw at them. Hats off very good”
Owner Response:
“Thank you so much for your kind words, Stacy. We're thrilled to hear that you had such a positive experience with our team. It's great to know that our technician and office staff were able to assist you effectively. Your feedback is sincerely appreciated, and we're glad we could meet your expectations.”
- Erik W.via Google
“Repair was done promptly and correctly.”
Owner Response:
“Thank you for taking the time to leave a review, Eric. We are pleased to hear that your repair was completed promptly and correctly. Your satisfaction is our top priority at Mr. Appliance of Spencer.”
“Great customer service skills on the phone and in person. Came the very next day and was affordable. Definitely will use them again.”