Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Fort Smith
Real Stories, Real Results
- Donald F.via Google
- Leslie F.via Google
“FAST. EFFICIENT, COURTEOUS., WOULD USE AGAIN AND AGAIN!”
- Ralph L.via Google
- Holly P.via Google
- Bryce V.via Google
“Zachary was the company representative who was assigned my service call. Zac was professional at the first meeting at my home. He arrived as scheduled and introduced himself. He was prepared with his tools to diagnose the problem and did so in a timely manner. He gave me an estimate for repairs and scheduled a return visit providing parts were received as he predicted. Parts arrived as planned and a return visit was scheduled to complete the repair. Zac was a true professional starting with my first meeting until the repair was complete. Zac represented the company well, nice to know we still have young people in the trades who perform at a high level.”
- Linda P.via Google
“Zachary was a perfect gentleman. Fixed my problem. Thanks so much”
Owner Response:
“Thank you for the kind words and callout for Zachary. We're very proud to have Zachary on our team servicing our customer appliance repair needs. ”
- Ann H.via Google
“Zachary Edwards is highly recommended. He explained everything.”
Owner Response:
“Thanks for the review and the recommendation for Zachary. He is a vital member of our team that is always working to provide value in all appliance repairs. ”
- Cynthia B.via Google
“Very friendly and professional. Easy to work with.”
Owner Response:
“We try every day to minimize the inconvenience of broken appliances and appreciate the trust you placed in us in correcting the problem. Thank you for the review and your recommendation. ”
- Laura T.via Google
“I have already recommended this positive and professional service with our POA meeting. I stated how prompt and professional the service was for me. Highly recommend.”
Owner Response:
“It's fantastic to hear that we provided the level of service for you to recommend us to your local POA. We thank you for the trust you placed in us for your appliance repair needs and look forward to helping you or any other members of your POA. ”
- Judy B.via Google
“Zachary was VERY polite and courteous. He discussed in details what was broken and needed to be fixed and the cost up-front.”
Owner Response:
“Thank you trusting us with your appliance repair needs. We also appreciate your review and kind comments regarding Zachary. He is a very valuable member of our team and we're fortunate to have him. ”
- Darla W.via Google
“Professional service. Had my oven fixed in no time.”
Owner Response:
“Thank you for trusting in us to repair your Whirlpool oven. Also thank you for the great review, we appreciate your business. ”
- Dustin B.via Google
“Neil the appliance guy was really nice and respectful and really good at his job. I'm defentatly calling him next time I need something fixed!”
Owner Response:
“Thank you for the kind words for Neil, he's an integral part of our team and takes a lot of pride in his work in repairing appliances. We hope you think of us first for any future repairs.”
- Gary B.via Google
“Prompt efficient professional fair”
Owner Response:
“Thank you for taking the time to leave us a review Mr Blan. We appreciate your trust in us to repair your Samsung dishwasher. Please let us know if we can help with any of your future appliance repair needs. ”
- Hailong Y.via Google
“very good”
Owner Response:
“Thanks for taking the time to leave a review, we appreciate your business and look forward to helping with any future appliance repair needs. ”
- Chester C.via Google
“Very professional and timely.”
Owner Response:
“We appreciate your trust in us for your appliance repair needs. Thank you for the review!”
- Malice H.via Google
“Kevin was great! Thank you!”
Owner Response:
“Kevin is a great member of our service professional team and takes a lot of pride in his work. Thank you for your trust in us for your appliance repair needs. Please call us if we can be of service in the future. ”
- Alfred M.via Google
“Kevin was very friendly and informative. Will definitely use this company again.”
Owner Response:
“Thank you the review, it was our pleasure to service your Frigidaire microwave oven. We hope that you think of us first if you ever have any future appliance repair needs. ”
- Nita W.via Google
Owner Response:
“Thank you for taking the time to leave us a review. We appreciate all feedback to let us know how we're doing. Let us know if we can help with any future repair needs. ”
- Brett H.via Google
“Quick response and the tech was very nice and good at his job…. Even cleaned up before he finished. Thank you”
Owner Response:
“Thank you for the review on your experience with us in your repair. We take it as a privilege that you invite us into your home to make any repairs. We hope that you will consider us first with any future repair needs. ”
- Lynn H.via Google
Owner Response:
“Thanks for the five star review! We strive to deliver a five star level of service on all appliance repairs. Thanks again for the review, please let us know if we can help again. ”
- William F.via Google
“Andrew was prompt and professional to deal with. He got my washing machine up and running in no time. Will definitely use Mr. Appliance in the future.”
Owner Response:
“Thank you for the great review and comments regarding Andrew. It was a pleasure servicing your Samsung washer and appreciate the trust you placed in us to complete your repairs. We would love the opportunity to help with any future appliance repair needs. ”
- Angie B.via Google
- Misty M.via Google
“very nice, informative and professional, did the job quick and efficient, affordable and I was well pleased with the reliable service. would recommend 👌”
- Michael N.via Google
“Great service quick and on time.”
Owner Response:
“Thank you for taking the time to leave us a review and provide the valuable feedback. We strive to everyday provide quick and reliable service to every customer and get their appliances back up and running. We look forward to help you with any future repair needs, thank you!”
- Susan W.via Google
“Honest and excellent service. Thank you!”
Owner Response:
“Thank you for your review, we appreciate your trust in allowing us to repair your dishwasher. Please let us know if we can help with any other repair needs in the future. ”
- Linda W.via Google
“Quick repair tech was very knowledgeable and Professional”
Owner Response:
“Thank you for taking the time to leave us a 5-star review. We're so glad to hear that you were satisfied with our repair to your Maytag dryer. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!”
- Tari M.via Facebook
“From the time Andrew came to our door until he left, he was professional and put us at ease. He worked quick and efficiently and was very courteous the entire time. We highly recommend this company and Andrew for your appliance repair needs. We will definitely use them again if the need ever arises!”
- Sandra A.via Google
“Great experience. Kept completely informed with appointments and really appreciated having a picture of Neal, my technician. I will definitely call for future needs. Neal did an excellent job. He was very polite, well prepared, professional, and made sure the oven was working properly before he left.”
- Tom C.via Google
“Scheduled for Thursday of this week but called back after they had a cancellation and we’re out on Tuesday. The tech, Neal was friendly, courteous and professional.”
- Donald H.via Google
“Prompt, friendly service and efficient.”
“Great technician! Great job! Good price. They will be out go to company going forward.”