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What People Are Saying About Mr. Appliance of Lorain County

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

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4.8/5

1206 Ratings

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    Richard W.
    via Google

    “Wonderful company. Showed up exactly when they said they would and actually gave me options that would save me money. I would recommend them to anyone who needs help with appliances.”

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    Eddie S.
    via Google

    “Speedy service, Nice folks”

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    Ginny A.
    via Google

    “My technician Nick was friendly, timely, and explained everything to me in a way that someone without repair knowledge could understand. Would recommend this company and especially technician to anyone.”

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    Megan H.
    via Google

    “The tech did an amazing job. He was very kind and even showed my kids what a few of the tools were. I just wasnt impressed with the office people. They were polite, but they messed up my order so I had to wait 4 more days for my fridge to be fixed.”

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    LEASON N.
    via Google
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    Jay H.
    via Google

    “Technician was very skilled and helpful. He respected my house and my refrigerator. Highly recommended.”

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    Lynne B.
    via Google
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    Karen W.
    via Google

    “Very courteous and professional”

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    Bobbie G.
    via Google
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    Mark H.
    via Google

    “I was very pleased with the speed in which I was able to get help with my dryer. I called after 4pm on Monday and we were able to get an appointment first thing Tuesday morning. The tech, Justin, quickly diagnosed the issue and repaired our dryer in under one hour with a replacement part he already had on-hand. Not only that, but he gave us a great suggestion for future maintenance. Overall, I am very grateful for how easy and efficient the process was.”

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    belinda M.
    via Google

    “Mr. Appliance has always been my go to when my appliances breakdown. Excellent service very pleased with appointment times and their services. Justin just recently repaired my oven he was very friendly, knew the product. Justin did an excellent job. Would recommend him and Mr. Appliance to all my friends and neighbors. Belinda & Bill”

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    Renee C.
    via Google

    “I can’t say enough about Mr. Appliance, specifically Robert. I had scheduled an appointment online after having the gas company come out because I thought my gas oven was releasing carbon monoxide. I received confirmation of the appointment and then Robert called to review my needs. He reminded me that all gas ovens do release a small amount of carbon monoxide. He then asked me several questions about the condition and care of the oven. I didn’t have all the info as it was left by the previous owner. He suggested I remove the tinfoil (which you shouldn’t leave in the oven) and perform the self cleaning before he sent the technician (and I pay for the service fee). That did the trick! I was so impressed and thankful for his knowledge and consideration. They now have a customer (when needed) for life. The integrity he showed spoke volumes! Thank you!”

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    Steve L.
    via Google

    “Initial service call was very quick and accommodating to our schedule… Parts were ordered and shipped to our home for final repair in less than a week… the technician was on time and explained everything clearly… I felt the value exchange for the repair was better than I would have expected… highly recommend”

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    Sandra S.
    via Google

    “Would highly recommend this appliance repair company. Great experience. Tony and Shawn were very helpful and knowledgeable and gave us some great tips too. Would definitely call on for next repair. No high pressure.”

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    Robert V.
    via Google

    “1st time using Mr.Appliance. I had replaced dryer heating element my self 2 years ago to the month and it went out the night before I left out of town for work. Called these guys and they were there the next day after I called, and fixed it. Thomas, the tech, was very professional and cleaned everything up like he wasn't even there. Would highly recommend!”

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    Katie
    via Google

    “Excellent service! Will definitely use them again.”

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    Julie C.
    via Google

    “The technicians were friendly and knowledgeable. They solved my problem quickly and also taught me about my washer and how to maintain it in the future. The main technician was Nicholas. I’m not sure the name of the other guy with him but both were wonderful”

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    Sylvia L.
    via Google

    “Arrived when stated, listened to explanation of issue and explained what needed to be done. Had the necessary parts on his truck and had the dryer fixed in no time.”

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    Melissa K.
    via Google
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    Cody C.
    via Google

    “Thomas was very professional and friendly and did a fantastic job, very punctual! Great company!”

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    Diane S.
    via Google

    “Very happy with my service. Rick came over and diagnosed the problem with my refrigerator right away. It was still under warranty and he filed the claim and took care of everything. The technician that did my repair was professional and courteous and did a great job. I’m very happy and will be calling again I’m sure. Thank you very much”

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    Vernon W.
    via Google

    “Nicholas was excellent very professional friendly and punctual. I will request he come whenever we need appliances repaired. Great job!”

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    Emilie M.
    via Google
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    DEB W.
    via Google

    “Speedy service, great technician. A very positive experience! Thank you Nicholas!!”

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    Joshua H.
    via Google

    “Nicholas arrived, diagnosed the issue promptly, advised me of my options, and completed the repair all within 20 minutes. He was professional in his appearance and thorough in his work. Highly recommend this service and company.”

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    margaret C.
    via Google

    “Mr Appliance answered their phone on the 2nd ring!! Listened to my problem with my refrigerator and immediately scheduled an appointment for the same day!! After checking out everything the repairman found the problem, ordered the part and scheduled my repair appointment!!”

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    Ann M.
    via Google

    “LG Freezer drain got clogged, got frozen and was leaking onto the floor. I called Mr Appliance and got an appointment for the next day. Thomas arrived on time and quickly and efficiently diagnosed the problem, told me how much it would cost to fix it and completed the repair. The price was very reasonable, and the service was fantastic, I highly recommend. Thank you Mr Appliance!”

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    Harry W.
    via Google

    “Gregory was awesome at diagnosing the problem as well as fixing the issue. Very professional, prompt, knows his stuff and arguably my appliance now works better than it did when new! Thanks!!”

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    tricia M.
    via Google
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    Zach M.
    via Google

    “Good communication, showed up on time and the tech was very professional. Fixed my washing machine same day and the price was reasonable. Recommended.”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!