Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of East Texas
Real Stories, Real Results
- Donna R.via Google
- Susanvia Google
“Serviceman was respectful, friendly and knowledgeable. Have used them many times over they years!”
- Lewis D.via Google
“Always honest and competent and dependable”
- Kelly Y.via Google
“AD was very professional, friendly and efficient . He diagnosed and solved the problem quickly —I’m so thankful!”
- Sammy H.via Google
“Fast and friendly service. Will always use for my appliance repair.”
- Cindy C.via Google
“Fantastic service, very nice to work with!”
- SHELLEY C.via Google
“I called about a CO2 alarm going off in one of my apartments. Mr. Appliance was very quick to evaluate the situation and remedy it.”
- Mike D.via Google
- Linda B.via Google
- Cathy A.via Google
“Patrick C came to my house and was very knowledgeable. He had my dryer fixed in no time.Very nice gentleman. I would recommend Mr Appliance. Thank you.”
- Mark K.via Google
“The service technician, Patrick, arrived early, speedily diagnosed the freezer seal problem, got right to work repairing. Courteous, professional, friendly, and very knowledgeable!”
- Anthony W.via Google
- Earl N.via Google
“They were in time, knew the problem as soon as I explained it to him. Fixed it and cleaned up everything.”
- Regina G.via Google
“Gasket repair in freezer.”
- Robert K.via Google
“Third times a charm they got it fixed. It was a water valve not the board. Great job Nicholas.”
- Diane L.via Google
“My washer went out so I called Mr Appliance, they sent Steven out to do a service call , he was very professional, knowledgeable and experienced. I would definitely recommend them to service your machines.”
- DEBBIE W.via Google
- Tom W.via Google
“He did a great job! Very professional! I’ll call again next time”
- Randy T.via Google
- Kyle H.via Google
- Kathy G.via Google
“Our technician determined that the cause behind frost buildup around my ice maker dispenser was a faulty rubber seal. He replaced the seal and the frost disappeared.”
- Charles R.via Google
“Great service work was done properly promptly”
- Jeff R.via Google
“Prompt and fair service. Communicated well about arrival time.”
- Greg W.via Google
“Awesome customer service and they show up when they say they will”
- William H.via Google
“Repairman was professional and courteous. Was very pleased”
- Fred A.via Google
“We always use Mr. Appliance when having appliance issues. The service person, Patrick, is professional, knowledgeable, efficient and courteous. We highly recommend Mr. Appliance.”
- Loree P.via Google
“I was very satisfied with my experience with Mr. Appliance! I booked online and had a small issue (I typed my phone number in incorrectly) but the office manager took great care of me and still got a technician (Elijah) out on my preferred date. Elijah was professional and communicative. Pricing was reasonable and my dryer is back up and running like new. 10/10 would recommend!”
- John A.via Google
“Fast, efficient, knowledgable, and very friendly! I recommend Mr. appliance.”
- Mary Y.via Google
- Janalee S.via Google
“Mr. Appliance repair men were courteous, explained what was wrong and were knowledgeable about our refrigerator. First time we used them and will call again.”
“Timely notified us along the way regarding when the part would be in and service scheduled. Prompt polite and professional”