Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
Douglas Appliance Repair Testimonials | Mr. Appliance
Real Stories, Real Results
- Marcia Nicolevia Google
- Toni Gracevia Google
“Young man that came to fix the washer was very good. He ordered the part and then came back. Washer works great thank you so much.😃👍”
Owner Response:
“"Thank you so much for the kind words, Toni! We're glad to hear that your washer is working great again. Our technician will be thrilled to hear your feedback. If you need anything else, feel free to reach out. Mr. Appliance of Douglas is always here to help! 😊👍"”
- Judith Smithvia Google
“Technician arrived early. Hw was dressed professionally in a branded uniform. He made sure that every screw that he had previously removed was reinstalled. He was pleasant and worked diligently in record time.”
Owner Response:
“"Thank you so much for your wonderful review, Judith! We're thrilled to hear that our technician provided excellent service and made sure everything was in top shape. We take pride in our professionalism, and it's great to know that it showed. If you need any further assistance, Mr. Appliance of Douglas is always here to help! 😊👍"”
- Makayla Lindseyvia Google
“Love the customer service! Very well at communicating:) Fast x10<3”
Owner Response:
“Thank you so much, Makayla R Lindsey! We're so glad to hear you loved the customer service and our communication. We always strive to be fast and efficient! 😊 If you ever need anything, we're here to help. <3”
- Theresa Jonesvia Google
Owner Response:
“Thank you for the great review, Theresa! We appreciate your feedback and are happy to have had the opportunity to serve you. If you need any appliance repair services in the future, don’t hesitate to reach out to Mr. Appliance of Douglas. We're here to help!”
- Sam Youmansvia Google
“Great job, fast service. Would definitely use this service again.”
Owner Response:
“Hi Sam, Thank you for your kind words! We're thrilled to hear you were happy with the fast service and the job we did. We truly appreciate your feedback and look forward to serving you again in the future. Best regards, Buddy Mr. Appliance of Douglas”
- Amy Parkervia Google
Owner Response:
“ Thank you for sharing! If you need assistance with anything related to Mr. Appliance of Douglas or any other business processes, feel free to ask. We appreciate you!”
- Calvin Smithvia Google
Owner Response:
“Thank you, Calvin, for the 5-star review! We’re happy to see that you had a positive experience with Mr. Appliance of Douglas. If you need anything in the future, don’t hesitate to reach out. We appreciate your support!”
- Roy Macmillanvia Google
“They were on time for both appointments and the part came when they promised. I’m not looking for my stuff to break again, but knowing Ethan and Mr. Appliance are there to help when it breaks again is a good thing.”
Owner Response:
“Hi Roy, Thank you so much for your 5-star review! We're glad to hear that Ethan and our team were able to meet your expectations with timely service and prompt delivery of the part. We understand that no one likes dealing with broken appliances, but it's great to know you'll feel confident turning to us if something does come up in the future. We're always here to help! Best regards, Buddy Mr. Appliance”
- Johnathon Hughesvia Google
Owner Response:
“Thank you, Jonathan, for the 5-star rating! We appreciate your support and are happy to know you had a great experience with Mr. Appliance of Douglas. If there’s anything more we can do for you in the future, please don’t hesitate to reach out!”
- Jercandiya McCogglevia Google
“I had an excellent experience with Mr. Appliance! The technician arrived right on time and was very prompt in fixing my dryer. He took the time to explain everything he was doing, which I really appreciated. His professionalism and clear communication made the whole process smooth and stress-free. Highly recommend Mr. Appliance for anyone needing appliance repairs!””
Owner Response:
“Thank you, Jercandiya! We appreciate your feedback. We aim to provide efficient service while ensuring the job is done right. We are thrilled that your experience was an excellent one. We hope you keep us in mind if you ever need anything in the future.”
- Jay Hamiltonvia Google
“Efficient & Timely service”
Owner Response:
“Thank you, Jay! We appreciate your feedback. We aim to provide efficient service while ensuring the job is done right. If you ever need anything in the future, we’re just a call away!”
- Roger Whitehousevia Google
“Vary polite although parts were not obtainable at time of service , they were able to get parts and replace them making my freeze repair complete .”
- Barry Everyvia Google
- Karen Gravesvia Google
Owner Response:
“Hi Karen, I'm sorry for the late response, but I wanted to thank you for your 5-star review! We’re glad to hear you had a positive experience with us. If there’s anything we can assist you with in the future, please let us know! Best regards, Buddy Mr. Appliance of Douglas”
- Chris Yawnvia Google
“The tech was very nice. He fixed my washer in just a few min. I am very happy with the service and I will definitely be using them again”
- Kathy Surlesvia Google
“Friendly, courteous and got my dryer fixed.”
- Shawn Schaedelvia Google
“Wonderful, timely, professional service. Will most definitely use again if needed.”
- Tony Jenkinsvia Google
- Haley Ouztsvia Google
Owner Response:
“Thank you for allowing Mr. Appliance to serve you!!!!”
- Matt Rutlandvia Google
“Ethan was great as was the whole experience. Yall were prompt and reasonably priced.”
- Michael Bowersvia Google
“Very quick repaired the washer in no time glad I call Mr. Appliance.”
- Mrs. Phillipsvia Google
- Donna Dixonvia Google
“I called the office # on Tuesday and a nice receptionist set up my appointment for Thursday. I was elated to learn that the technician arrived at my home just a bit late to diagnose and repair my washer! The receptionist called me to inform me that he would be a few minutes late due to a meeting he attended that morning. He had the part he needed to repair and it’s working beautifully! They are very professional and I highly recommend them for repairs! 👍”
- Jamey Mckinnonvia Google
“Used these guys today. Very professional and responsive. They kept me up to date on when my tech would arrive. Casey Hersey solved my issue. He was awesome! Very knowledgeable and professional. Highly recommend Casey and Mr Appliance!”
- George Bordeauxvia Google
Owner Response:
“Thank you very much for allowing Mr. Appliance of Douglas and Valdosta to serve you!!!!!!”
- Kirk Farrarvia Google
“Excellent service”
- Billy Mizellvia Google
“Very good service”
- Holly Taylorvia Google
- Reynold Nugentvia Google
“Great service on time and professional”
“I appreciate your service!❤️”
Owner Response:
“Thank you so much, Marcia Nicole! We're thrilled to hear that you appreciate our service. If you ever need anything else, don't hesitate to reach out. ”