Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Dothan
Real Stories, Real Results
- John N Revondavia Facebook
- John Chanceyvia Google
- Jolene Cookvia Google
“Prompt, courteous, and thorough. Communication was very good. Recommend.”
Owner Response:
“Thank you so much for your kind words, Jo Ann. We're thrilled to hear that you found our service prompt, courteous, and thorough. We strive to maintain clear communication with our customers, and it's wonderful to know that you had a positive experience. Your recommendation means a lot to us.”
- Gail Depassvia Google
“Highly recommend. Same day repair with very professional and knowledgeable technicians. Found problem right away and fixed it. Reasonably priced.”
Owner Response:
“Thank you, Gail, for your kind words and recommendation. We're thrilled to hear that you appreciated the professionalism and expertise of our technicians, as well as our prompt service and fair pricing. Your satisfaction is our priority, and it’s wonderful to know we met your expectations.”
- Melinda Weavervia Google
“Very professional, knowledgeable and friendly service”
Owner Response:
“Thank you, Melinda, for your kind words. We're delighted to hear that you found our service professional, knowledgeable, and friendly. Your feedback is greatly appreciated and motivates us to continue providing the best service possible.”
- JoAnn Rousevia Google
“Polite, knowledgeable, easy to schedule. Showed up when they said they would, diagnosed the problem, ordered the parts came back and fixed the issue in a timely manner.”
Owner Response:
“Thank you, Joann, for your kind words. We're delighted to hear that you found our team polite and knowledgeable, and that the scheduling process was easy for you. It's great to know that we met your expectations in diagnosing and fixing the issue promptly. Your feedback is much appreciated!”
- Peggy Ellenburgvia Google
Owner Response:
“Thank you so much, Peggy, for taking the time to leave such a wonderful review. We're thrilled to hear that you had a positive experience with Mr. Appliance Of Dothan. Your kind words mean a lot to our team, and we're delighted that we could meet your expectations.”
- Bama 1via Google
“Great technician! Very professional”
Owner Response:
“Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Mr. Appliance Of Dothan and hope to see you again; take care!”
- Jean Monkvia Google
Owner Response:
“We are glad to know that your everything ran smoothly with the help of the Mr. Appliance Of Dothan team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.”
- Tanya Francisvia Google
Owner Response:
“Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance Of Dothan and what we offer.”
- Stefanie Meadvia Google
“Very professional and knowledgeable technician. My water dispenser wasn't working. I called the co. first thing. The service man arrived timely, isolating the problem then did an exam of rear panel and completed the repair in quick time. Reasonable rate. The work is guaranteed..any continued issues with this repair, the service return is free. I'm thankful for the quality, honesty and pricing. Thank you”
Owner Response:
“Thank you for your five-star review, stefanie. Our team at Mr. Appliance Of Dothan always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.”
- Connie Whitevia Google
“The repairman notified us and was there within the specified time. Very knowledgeable, had to order the part Returned to replace part timely. Very courteous and informative.”
Owner Response:
“Thank you for taking the time to leave us a review, Connie. We are glad to hear that our repairman was able to provide you with knowledgeable and courteous service. We appreciate your feedback and are always here to help with any future appliance needs.”
- Elaine Robertsvia Google
“Zack was the best repairman for anything I have ever had. If I ever need any appliance repair Mr. Appliance is the only business I will call. Thank you for for everything you have done for us.”
Owner Response:
“Thank you so much for your kind words, Elaine! We are thrilled to hear that Zack provided you with exceptional service. If you ever need any appliance repairs in the future, we'll be here to help. Thank you for choosing Mr. Appliance Of Dothan!”
- Holy Badgervia Google
Owner Response:
“Thanks so much for taking the time to share this short but sweet feedback! We're happy to hear that you had a great experience with us at Mr. Appliance Of Dothan and hope to see you again; take care!”
- Travis Longvia Google
Owner Response:
“We are glad to know that your everything ran smoothly with the help of the Mr. Appliance Of Dothan team. Thank you for your positive review, and we wish you all the best. Have a beautiful day.”
- Janet Humphreyvia Google
“Very professional. Worked efficiently and to our satisfaction.”
Owner Response:
“Thank you for taking the time to leave a positive review, Janet! We are delighted to hear that you were satisfied with our services and that we were able to meet your expectations. If you ever need assistance again in the future, please do not hesitate to reach out to us.”
- Carmen Longvia Google
Owner Response:
“Thank you so much for taking the time to get in touch. At Mr. Appliance Of Dothan it is an honor for us to be a part of these moments and we're so happy to hear that you were pleased with the service. All the very best to yourself and your family.”
- Todd Hicksvia Google
“Professional, prompt and fixed issue .”
Owner Response:
“Thank you for taking the time to leave us a review, Todd! We are pleased to hear that you were satisfied with our service and that we were able to promptly fix the issue for you. If you ever need assistance in the future, please do not hesitate to reach out.”
- Mike Shramekvia Google
“Was prompt and polite , showed professionalism in work.”
Owner Response:
“Thank you for taking the time to leave us a review, Mike. We are glad to hear that our technician was prompt, polite, and showed professionalism during their visit. If you have any further feedback or questions, please don't hesitate to reach out to us.”
- Felicia Folleyvia Google
“The best!!!”
Owner Response:
“Thank you so much for your kind words, Felisha! We are thrilled to hear that you had a great experience with Mr. Appliance Of Dothan. If you ever need assistance in the future, please don't hesitate to reach out.”
- Robert Bottomvia Google
“Service was fast and reasonable.”
Owner Response:
“We truly appreciate your feedback and are glad that Mr. Appliance Of Dothan was able to help work through your case. We hope to work with you again take care.”
- Linda Thomasvia Google
“VERY NICE”
Owner Response:
“Hello and thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at Mr. Appliance Of Dothan and what we offer.”
- Chris Greenvia Google
Owner Response:
“Thank you for your 5-star rating, Chris! We appreciate your support and look forward to serving you again. - Janet, manager.”
- Evie Morrowvia Google
Owner Response:
“Thank you for the 5-star rating, Evie! We appreciate your support and are glad to know you had a positive experience with us. - Janet, manager.”
- Kevin Jenkinsvia Google
Owner Response:
“Thank you for the 5-star rating, Saleema! We appreciate your support and look forward to serving you again. - Janet, manager.”
- John Dealvia Google
“Aaron was on time, did his work in a timely manner and the charge was reasonable.”
Owner Response:
“Thank you, John & Revonda, for your wonderful feedback! We're glad to hear that Aaron provided timely and reasonable service. Your satisfaction is our top priority, and we appreciate your support! - Janet, manager.”
- Billy Dostervia Google
Owner Response:
“Thank you for the 5-star rating, Billy! We're glad to know you had a positive experience with us. Your support means a lot! - Janet, manager.”
- Troy Fountainvia Google
“Professional and knowledgeable service tech, who took care of our complicated problem and got our kitchen back up and running!”
Owner Response:
“Thank you for your kind words, Troy! We're delighted to hear that our technician was able to resolve your kitchen issue efficiently. Your satisfaction is our top priority, and we appreciate your support! - Janet, manager.”
- Drew Dannervia Google
“Great service professionals! Zach and Joel were excellent service professionals! Customer service (answering the phone) at local office not so much! But service was great! Thank you!”
Owner Response:
“Thank you for your review. I'm glad the problem was resolved. I also appreciate the feedback about the customer service. We are always looking for ways to improve.”
- Teresa Kernsvia Google
“Technician was very knowledgeable and professional. I’m confident that he will be able to solve the problem with my oven.”
Owner Response:
“Thank you for the wonderful review, Teresa! We're glad to hear that our technician provided knowledgeable and professional service. Your confidence in us means a lot, and we're here to ensure your oven issue is resolved promptly. - Janet, manager.”
“The technician Jonathan came on time as agreed, was very proficient and did an excellent job. I will be happy to recommend Mr. Appliance.”