Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Columbia
Real Stories, Real Results
- Maryetta Johnsonvia Google
- Daniel Griffinvia Google
“We had an emergency! They sent out Shawn the morning after our call. The next morning they got the part and fixed it!”
- Taiwanna Richardsonvia Google
- Awilda Riveravia Google
- Sherfonda Myersvia Google
- John Dukesvia Google
“They are very professional and on time. They will be the ones we will go to for any future issues.”
- Linda Nuttryvia Google
“Mr Appliance did an excellent job on my washer and dryer.”
- Pete Williamsvia Google
- Abeliza Floresvia Google
“At first we were mad that it took so long to get a part. Waiting over a month for a part was the worst. The issue was with Fed Ex (deliveries during Thanksgiving and Christmas days)not Mr Appliance. Then finally the part arrived and the appointment was set. Victoria was our repair person today. Victoria arrived on time, was professional, completed the work and I am a very satisfied customer.”
- Cathie Nocellavia Google
“Very prompt friendly service. Great communication letting you know the tech is on his/her way to you. The day before your service date you receive a text to let you know when to expect the technician to which is only a 2 hour window not anytime between 8-5. You won’t be disappointed.”
- Gladys Stonevia Google
“Very nice and very friendly”
- Tara Henryvia Google
“Very pleasant, customer service was great”
- Mandy Millervia Google
“technician on time and very polite and did job in timely manner!”
- Richard von Buedingen MD PhDvia Google
“Excellent work by polite people who seem to know their business”
- Johanna Jonesvia Google
- David Dickeyvia Google
“The tech, Chad was knowledgeable and skilled. He was friendly and experienced exactly what he was going to do and worked efficiently, fixing the problem with our LG washer quickly. We especially appreciated the photo attached to the email sent ahead of his visit.”
- Maybel Hannavia Google
“I call Mr Appliance. Chad came the Tuesday after Hurricane Helene. He diagnosed the problem in 15 minutes. Told me what the cost to repair it. When the part came in I received a call to schedule an appointment from the following Thursday. He came fixed it in 15 minutes now my oven is working fine. I would recommend them.to anyone and will be using them again. Oh, when they tell what the problem is you can go with them or not. Yiu will have to a consultation fee but you do choose them the fee is waved and you only paid the repair bill.”
- Marvin Davisvia Google
“James was an excellent repair man! I would give the highest scores in all categories. Repairing an appliance is never fun. James was awesome.”
- Andrew Eckstromvia Google
“They arrived when they said they would, fixed the problem, and charged us what they quoted. Can’t ask for anything more than that! Thanks guys.”
- Robert Holmesvia Google
“It's always a pleasure having someone repair an appliance and know what they are doing!”
- Kent Washingtonvia Google
“Ivan is very knowledgeable and professional”
- Micheal Weavervia Google
“My tech, Ivan, was great. Quick, cleaned up, up front, and effective.”
- IDUvia Google
- kenneth longvia Google
“James is a very professional guy and it's a pleasure having him in our home”
- Priyanka Lollavia Google
“Mr.Chad was very professional and did a great job thank you .”
- Matilda McCoyvia Google
“Very professional, knowledgeable and quick. Got my washer back on track.”
- Kathleen Puseckervia Google
“Great communication and friendly knowledgeable technicians. I really appreciated their suggestions to keep my dishwasher running smoothly.”
- Richard Walkervia Google
- Jo Curryvia Google
“Just provided prompt, professional service. James did a quick survey of the issue with the ice maker and recommended a new one. 4 days later it was fixed and running great. Highly recommend this company and this technician.”
- Charles Davisvia Google
“Outstanding service I will not use anyone else in the future”
“Highly Recommend! Very Professional and polite. Getting parts took longer than the repair but I would definitely recommend them for appliance repairs. It was less expensive than replacing a refrigerator.”