Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Clifton Park
Real Stories, Real Results
- Kelly Messiervia Google
- Dan Cvia Google
“Wow! BEST SERVICE EVER. I called for a refrigerator water leak, they were great on the phone, and the service technician Rich was outstanding! He was on time, very professional, and fixed the issue right for a little more than everyone else charges just to pull in the driveway. A picture of the technician via text before arrival, and updates throughout. THE SERVICE COULD NOT HAVE BEEN BETTER. Very professional start to finish. All businesses should be this well run. 👍”
Owner Response:
“Thank you for your fantastic review, Dan! We're thrilled to hear that you had such a positive experience with our team and that Rich provided outstanding service. We strive to keep our customers informed and deliver top-notch professionalism, so it’s great to know we hit the mark. Your feedback motivates us to maintain our high standards. We appreciate your support and look forward to serving you again in the future! Thank You! Mr. Appliance ”
- Evelyn Keplingervia Google
“Our person was great he knew exactly what was wrong and got it done quickly. I made calls to others which basically didn’t help, they could have cared less. So glad we found your business we will be a client for life. Thank you so much.”
Owner Response:
“We appreciate your wonderful feedback, Evelyn! We're thrilled to hear that you had a great experience and that our team was able to quickly address your needs. It's our goal to provide exceptional service, and we're honored to have you as a lifelong client. Thank you for choosing us! Thank You! Mr. Appliance ”
- Joan Salomonvia Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance ”
- Taylorvia Google
“From start to finish working with Mr. appliance was wonderful. The office staff was friendly and helpful and the technician was professional. They were able to fix my machine quickly and at a reasonable price!”
Owner Response:
“Thank you for your fantastic review, Taylor! We're thrilled to hear that you had a wonderful experience with our team and that we could get your machine fixed efficiently. Our staff always strives to provide friendly and professional service, and it's great to know that reflected in your visit. We appreciate your kind words and hope to assist you again in the future! Thank You! Mr. Appliance ”
- Lisa Ditargianivia Google
“Service scheduled within2 days of my call. Jonathan was friendly & quick in resolving the issue”
Owner Response:
“Thank you for your wonderful feedback, Lisa! We're glad to hear that Jonathan was able to assist you quickly and efficiently. We appreciate your support and look forward to serving you again in the future. Thank You! Mr. Appliance ”
- Sharon Muzzyvia Google
“Responding really quick and was happy about they could send pictures with the teck that was going to come and text thet he was on his way very polite and knew what he was doing from start to finish Will use them if i ever need future appliance repair.”
Owner Response:
“Thank you for your wonderful feedback, Sharon! We're thrilled to hear that you had such a positive experience with our technician. Providing timely updates and excellent service is a priority for us, and it's great to know we met your expectations. We look forward to assisting you with any future appliance repairs. Your trust means a lot to us! Thank You! Mr. Appliance ”
- Jim Vitalevia Google
“Professional and fair.”
Owner Response:
“Thank you for your positive feedback, James. We're glad to hear you found our service professional and fair. We strive to maintain these standards for all our customers. Your support means a lot to us! Thank You! Mr. Appliance ”
- Claudia Tiberiavia Google
“Super happy with their service! Easy to get in touch with. Communication is wonderful. Very timely and I think their pricing is quite fair. I would highly recommend them.”
Owner Response:
“Thank you for your fantastic review, Claudia! We're thrilled to hear that you had a positive experience with our service, and we appreciate your kind words about our communication and pricing. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank You! Mr. Appliance ”
- Paulla Lakevia Google
“Very professional friendly technician”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our technician. Professionalism and friendliness are important to us, and we'll be sure to share your compliments with our team. We look forward to serving you again in the future! Thank You! Mr. Appliance ”
- Kiresten Kinowskivia Google
Owner Response:
“Thank you for the five-star rating! We appreciate your support and are glad you had a great experience. If there's anything specific you'd like to share in the future, please feel free to reach out. Your feedback is valuable to us! Thank You! Mr. Appliance ”
- Brian Sendzickivia Google
“Rich was the service provider who came to fix my refrigerator. He was very professional and knew right from the start what was wrong. He quickly and efficiently wrote everything up and made the repair. The refrigerator is working great. I would recommend them.”
Owner Response:
“Thank you for your positive feedback, Brian! We're glad to hear that Rich provided you with excellent service and was able to quickly fix your refrigerator. We appreciate your recommendation and look forward to assisting you again in the future. Thank You! Mr. Appliance ”
- Maureen Sidellvia Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and look forward to serving you again soon. Thank You! Mr. Appliance ”
- Taya Matthewsvia Google
“On time and a great experience!! Would recommend to anyone! Thanks so much!”
Owner Response:
“Thank you for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. Your satisfaction is our priority, and we look forward to serving you again in the future! Thank You! Mr. Appliance ”
- Kimberly Bergvia Google
“We had a great experience with Mr. Appliance! Our washer broke, and they were able to come the next day. It required a part they didn’t have on hand, so they came back 3 days later to do the final repair. James was our repair man, and he was great. Professional, and thorough. We have a working washer again! Thank you!”
Owner Response:
“Thank you for your wonderful feedback, Kimberly! We’re thrilled to hear that you had a great experience with Mr. Appliance and that James provided professional and thorough service. It's fantastic to know your washer is up and running again. We appreciate your support and look forward to assisting you in the future! Thank You! Mr. Appliance ”
- Amy Mirado-Connersvia Google
“Jonathan was my service technician. He was very knowledgable, helpful with my inquiries and got the job done expeditiously. Thank you! I would recommend Mr. Appliance.”
Owner Response:
“Thank you for your kind words, Amy! We're thrilled to hear that Jonathan provided you with such knowledgeable and efficient service. Your recommendation means a lot to us. We look forward to assisting you again in the future! Thank You! Mr. Appliance ”
- Janice Balchvia Google
“Mr. Appliance's service was outstanding! Krystal and James were professional, friendly, and efficient. Communication and quick turnaround time were excellent! They made an unpleasant experience a pleasure! I will be using your services again! Janice”
Owner Response:
“Thank you so much for your kind words, Janice! We're thrilled to hear that Krystal and James provided you with outstanding service. It's great to know that we could turn an unpleasant situation into a positive experience for you. We look forward to assisting you again in the future! Thank You! Mr. Appliance ”
- Eric Yagervia Google
“Rich, the technician was great and found the issues, repaired them quickly. He explained the issues and was very pleasant to deal with. Would absolutely recommend!”
Owner Response:
“Thank you for your wonderful feedback, Eric! We're thrilled to hear that Rich provided excellent service and made your experience a positive one. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank You! Mr. Appliance ”
- Tara Miltonvia Google
“This is our second time using this company. I highly recommend them. Jonathan is very professional , competent and friendly. I will continue to use this company. You will not be disappointed!”
Owner Response:
“Thank you for your wonderful feedback, Tara! We're thrilled to hear that you had another positive experience with our team. Jonathan appreciates your kind words about his professionalism and friendliness. Your recommendation means a lot to us, and we look forward to assisting you again in the future! Thank You! Mr. Appliance ”
- Joshua Herglingervia Google
“Service was prompt. Technician was very knowledgeable about my dishwasher. I would strongly recommend them”
Owner Response:
“Thank you for your positive feedback, Joshua! We're glad to hear that you had a prompt service and found our technician knowledgeable. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance, feel free to reach out. Thank You! Mr. Appliance ”
- Aaron.cotevia Google
“On time. Technician was very informative and did all the work that was expected in a timely manner. Great company.”
Owner Response:
“Thank you for your positive feedback, Aaron! We’re thrilled to hear that our technician provided you with timely and informative service. We strive to meet our customers' expectations, and it's great to know we succeeded in your case. Your support means a lot to us! Thank You! Mr. Appliance ”
- Rebecca Militellovia Google
Owner Response:
“Thank you for your five-star rating! We're thrilled to hear that you had a positive experience with us. Your support means a lot, and we look forward to serving you again soon. Thank You! Mr. Appliance ”
- Erin Kussiusvia Google
“Hands down, the best service! I put a request for service in online, got an appointment for exactly when I requested. Rich arrived a little early, (always better than late, in my opinion) had a roll out rug with shoe protectors with him (highly appreciated). He was very professional, honest and knowledgeable. All in all, he reported our 12+yr old GE fridge didn't need much other than the fan needed a good cleaning (which he did) and our freezer was way too full. He gave us alot of very useful info that we had never been advised of. Unfortunately, in this day and age - it isn't often that you find a "good/honest repair guy." We did today! Rich A is certainly an asset to your company Mr. Appliance. Thank you!”
Owner Response:
“Thank you for your wonderful feedback, Erin! We're thrilled to hear about your positive experience with Rich and that he provided you with excellent service. It's our goal to have knowledgeable and professional technicians who truly care about our customers. We appreciate your recognition of Rich's efforts and are glad he could assist you with your fridge. We look forward to serving you again in the future! Thank You! Mr. Appliance ”
- Burt Parkervia Google
“Tech was great”
Owner Response:
“Thank you for your feedback! We're glad to hear that you had a great experience with our technology. Your support means a lot to us. Thank You! Mr. Appliance ”
- Paul and Mary Beth Cookvia Google
“The technician Jonathan was very knowledgable on how to fix my ice maker. Once the part was in he can right back and finished the job!!”
Owner Response:
“Thank you for your positive review, Maribeth! We're glad to hear that Jonathan provided you with knowledgeable service and got your ice maker fixed promptly. Your satisfaction is our priority! Thank You! Mr. Appliance ”
- Ray Apyvia Google
Owner Response:
“Thank you for the 5-star rating, Raymond! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance ”
- Molly Simmonsvia Google
Owner Response:
“Thank you for the 5-star rating, Molly! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance ”
- Chuck Eafratovia Google
“Both Robert and Rich provided excellent service during their visits. Thank you.”
Owner Response:
“Thank you for your kind words, Chuck! We're glad to hear that Robert and Rich provided excellent service. Your satisfaction is our top priority, and we appreciate your support! Thank You! Mr. Appliance ”
- Frank Foxvia Google
“My technician was James, very informative explained what was wrong an showed me the problem.”
Owner Response:
“Thank you for your positive review, Frank! We're glad to hear that James provided you with informative service and explained the issues clearly. Your satisfaction is our priority, and we appreciate your feedback! Thank You! Mr. Appliance ”
- William VanAlstynevia Google
“Technician who came was friendly, knowledgeable and professional. Diagnosed the issue with my stove quickly and the repair was made in under an hour. Very reasonably priced.”
Owner Response:
“Thank you for your wonderful review, Bill! We're glad to hear that our technician provided friendly and professional service. Your satisfaction is our priority, and we appreciate your support! Thank You! Mr. Appliance ”
“Diagnosed my washer quickly, ordered the part and it was ready within a few days!”