Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Chattanooga
Real Stories, Real Results
- JEAN F.via Google
- Tom P.via Google
“Had a hard time getting someone to come out and look at our Bosch dishwasher after calling several others. Joe from Mr. Appliance was available. He quickly diagnosed the problem and was able to fix it same day as he had the needed part with him. Friendly, professional, fast, and peace of mind with the 1 year warranty.”
- ANGELIQUE W.via Google
Owner Response:
“Thank you for the 5-star rating, Angelique! We appreciate your support and are thrilled to know you had a positive experience with Mr. Appliance of Chattanooga.”
- Kevrin K.via Google
“The tech they sent was very nice and knowledgeable. He was able to diagnose and fix my dryer in no time at all. I appreciated timely repair.”
Owner Response:
“Thank you for your feedback, kevrin kimbrough! We’re happy to hear you appreciated the timely repair and that our technician’s knowledge met your needs. We look forward to serving you again in the future.”
- james W.via Google
Owner Response:
“Thank you for the 5-star rating, James! We appreciate your support and are delighted that you chose Mr. Appliance of Chattanooga.”
- GORDON A.via Google
Owner Response:
“Thank you for the 5-star rating, Gordon! We appreciate your support and are thrilled that you chose Mr. Appliance of Chattanooga.”
- JUNE M.via Google
Owner Response:
“Thank you for the 5-star rating, June! We appreciate your support and are thrilled to hear about your positive experience with Mr. Appliance of Chattanooga. We're grateful you chose us for your appliance needs!”
- JJ H.via Google
“Great experience, did the job well, good communication. Will definitely use them again.”
Owner Response:
“Thank you, JJ Hulet, for your kind words! We're happy to hear you had a great experience with our team and appreciated the good communication. We look forward to serving you again in the future.”
- Judy T.via Google
Owner Response:
“"Thank you for the 5-star rating, Judy! We appreciate your support and are delighted to have met your expectations. Thanks for choosing Mr. Appliance of Chattanooga!"”
- Kim M.via Google
“Experienced and nice repairman. Able to come quickly and a reasonably priced repair for me.”
Owner Response:
“Thank you, Kim Moreland, for your kind words! We’re happy to hear that our repairman was able to assist you quickly and at a reasonable price. We appreciate you taking the time to share your experience with Mr. Appliance of Chattanooga!”
- JAMY B.via Google
“Chad was really nice and knowledgeable. Everyone stayed in touch with me and came at the time scheduled. The price of the repair was very reasonable”
Owner Response:
“Thank you for your feedback, Jamy Bock! We’re happy to hear you appreciated Chad's expertise and the communication from our team. It's great to know you found our repair service reasonably priced.”
- DAVID M.via Google
“Chad is personable and quite the subject matter expert. Good guy. Great tech!”
Owner Response:
“Thank you, David Moore, for your kind words! We’re delighted to hear that Chad’s expertise and personable approach made a positive impression on your experience with us. We look forward to continuing to provide you with excellent service at Mr. Appliance of Chattanooga.”
- JIM K.via Google
“Refrigerator repair appointment was made quickly, and repairman showed up right on time. Fix was quick and refreshingly affordable.”
Owner Response:
“Thank you for your feedback, Jim Kennedy! We appreciate you taking the time to share your experience. We're happy to hear our team was able to schedule your refrigerator repair promptly and that you found the service both efficient and affordable.”
- Tony H.via Google
Owner Response:
“Thank you so much, Thomas, for your kind review and the 5-star rating! We're thrilled to hear that you had a positive experience with Mr. Appliance of Chattanooga. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service.”
- RAY W.via Google
Owner Response:
“Thank you so much, Ray, for your wonderful five-star review! We’re thrilled to hear that you had a great experience with Mr. Appliance of Chattanooga. Your kind words mean a lot to our team and motivate us to continue providing excellent service.”
- PAUL H.via Google
“Prompt service by experienced technician at a reasonable price. This is our third such experience with this company. Highly recommended.”
Owner Response:
“Thank you, Paul, for taking the time to share your positive experience with Mr. Appliance of Chattanooga. We’re delighted to hear that our prompt service, experienced technicians, and reasonable pricing have consistently met your expectations. Your recommendation means a lot to us, and we look forward to continuing to provide you with excellent service.”
- Edmond M.via Google
“Excellent tech and customer service”
Owner Response:
“Thank you so much for your kind words, Edmond. We're thrilled to hear that you had a positive experience with our technician and customer service team. Your feedback is greatly appreciated and motivates us to continue providing top-notch service.”
- Glynna W.via Google
Owner Response:
“Thank you so much, Glynna, for taking the time to leave such a fantastic review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Chattanooga. It's always our goal to provide excellent service, and your feedback is truly appreciated. We look forward to serving you again in the future!”
- BARRY C.via Google
“After a little miscommunication using the online service on a Sunday, I received a phone call early Monday morning. Serviceman called to let me know when he would be there and texted a picture of himself, so I would know what he looked like. Nice. He diagnosed the problem, left to do another call and get the part and returned that afternoon. The repair required taking the door off and was more than I would want to do. Very happy with the service.”
Owner Response:
“Thank you for sharing your experience, Barry. We're glad to hear that our technician could promptly assist you and that you were satisfied with the service. Your feedback about the communication process is valuable, and we're pleased to know that the repair met your expectations.”
- RACHEL H.via Google
“On time, pleasant and fast. Transparent about charges. Fixed the refrigerator ice maker.”
Owner Response:
“Thank you, Rachel, for your feedback. We're delighted to hear that you had a positive experience with our team and that our transparency and efficiency met your expectations. It's great to know that your refrigerator ice maker is working properly again. We appreciate your support and look forward to serving you in the future.”
- Lucretia D.via Google
“Mr. appliance is a great business. I needed a part for my refrigerator and Chad was the technician. He located the part in town, picked it up and repaired the refrigerator in one day. Excellent service!”
Owner Response:
“Thank you so much for your kind words, Lucretia. We're thrilled to hear that Chad was able to assist you promptly and efficiently. Providing excellent service is our top priority, and it's wonderful to know that we met your expectations. We truly appreciate your feedback.”
- L B.via Google
“On time. Professional from start to finish. Highly recommend”
Owner Response:
“Thank you so much for your kind words, L. Bruce Crumbliss. We're thrilled to hear that you found our service professional and punctual. Your recommendation truly means a lot to us.”
- Cathelene T.via Google
Owner Response:
“Thank you so much, Kathy, for your wonderful 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Chattanooga. Your kind words mean a lot to us, and we're delighted to have been able to meet your expectations.”
- Matthew M.via Google
“Very friendly and knowledgeable.”
Owner Response:
“Thank you, Matthew, for your kind words! We're delighted to hear that you found our team friendly and knowledgeable. Your feedback is greatly appreciated and motivates us to continue providing excellent service.”
- LAURA E.via Google
“Tim was wonderful. He explained why I had a leak and took care of it in 30 minutes.”
Owner Response:
“Thank you for your kind words, Laura. We're delighted to hear that Tim was able to assist you efficiently and provide a clear explanation. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.”
- CHARLES P.via Google
Owner Response:
“Thank you so much, Charles, for your wonderful review! We're thrilled to hear that you had a 5-star experience with Mr. Appliance of Chattanooga. Your kind words are truly appreciated and motivate our team to continue providing excellent service.”
- Belinda B.via Google
“Tim has great customer service skills and knew exactly what the problem was had it fixed and up and running in a hour. Thank you Tim for your service.”
Owner Response:
“Thank you for sharing your positive experience, Belinda. We're thrilled to hear that Tim provided excellent customer service and was able to resolve the issue efficiently. Your feedback is greatly appreciated and will be shared with Tim and the team.”
- Beth H.via Google
“So amazed at the service and customer service! Would highly recommend!!”
Owner Response:
“Thank you, Beth, for your wonderful feedback! We're thrilled to hear that you were so pleased with our service and customer care. Your recommendation means a lot to us, and we're delighted to have made such a positive impression.”
- EVEALEAN S.via Google
Owner Response:
“Thank you so much for your wonderful review, Evealean! We're thrilled to hear that you had a great experience with Mr. Appliance of Chattanooga. Your satisfaction is our priority, and it’s fantastic to know we met your expectations. We look forward to serving you again in the future.”
- JOHNIS M.via Google
“The repairman was on time, and polite. He knew what needed to be done and installed a new part.”
Owner Response:
“Thank you for sharing your positive experience with us. We're thrilled to hear that our technician was punctual, courteous, and able to efficiently address the issue with your appliance. Your feedback is greatly appreciated.”
“Quick response time and excellent, thoughtful service. Highly recommend - especially if Chad is your service man!”