Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Brenham and Bryan/College Station, TX
Real Stories, Real Results
- Phillip H.via Google
- Michelle S.via Google
- CHARLOTTE M.via Google
“We had a very pleasant experience with the technicians that came to the house. Would definitely use them again.”
- Gary G.via Google
“I had the pleasure of working with Jim from Mr. Appliance, and I couldn't be more impressed with the service. Jim was professional, punctual, and incredibly knowledgeable. He quickly diagnosed the issue with my appliance and had it running smoothly in no time. The entire experience was hassle-free, and the pricing was fair for the quality of service provided. I highly recommend Jim and the Mr. Appliance team for any appliance repairs or services! Thank you for such great work!”
- MAGGI D.via Google
“Jim was a great repairman! He came in and knew exactly what to look for. I called the office to proceed with the repair and it was fixed very quickly!”
- Amanda R.via Google
- Kandee W.via Google
“Jim is so wonderful!!! The best applaince repair I have ever had!!”
- MID E.via Google
“Jim was wonderful! He found problem with washer and repaired it rightaway,problem solved,we'll use his services in the future for sure!!”
- jason G.via Google
“Pablo, the Technician was prompt, courteous and knowledgeable. He diagnosed the problem, ordered the part and returned the next day to install it. My refrigerator is now working great again. Thank you Pablo and thank you Mr. Appliance.”
- DARRON L.via Google
“Jim was great! Ran the tests, figured out the problem and gave me a quote right there that didn't hurt too bad. I knew if it was the problemI thought it was, it was gonna be spendy, but not as bad as I imagined.”
- Dale C.via Google
“Jim arrived when he said he would and was able to diagnose the problem quickly. I was very pleased with the service. Will definitely use Mr. Appliance again if the need arises.”
Owner Response:
“Dear Dale, We're delighted to hear that Jim was able to assist you promptly and effectively. It's rewarding to know that you were pleased with the service provided. Our team at Mr. Appliance of Brenham and Bryan/College Station is always ready to help, and we appreciate your trust in us. If you need any assistance in the future, please don't hesitate to reach out. We're here to ensure your appliances run smoothly. Warm regards, Mr. Appliance of Brenham and Bryan/College Station 102 East Alamo Street Brenham, TX, US”
- C C.via Google
“Samuel was great this morning. He was in and out and knew exactly what the problem was. Very polite and well mannered. We would recommend Samuel to others with no doubt. Appreciate your service Samuel. Thanks!”
Owner Response:
“Hey there! Thank you so much for taking the time to share your feedback with us. We truly appreciate any comments we receive as it's a great way to gain unbiased insight on how we're doing. It's fantastic to know that you had a positive experience and we hope to see you again soon at Mr. Appliance of Brenham and Bryan/College Station.”
- Madelynne B.via Google
Owner Response:
“Thanks Madelynne for the wonderful review of Mr. Appliance of Brenham and Bryan/College Station. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!”
- DENNIS J.via Google
“The tech. assed the problem with Vent A Hood and fixed the issue.”
Owner Response:
“Thank you for your positive feedback, Keith! We're glad to hear that our technician was able to assess and fix the issue with your Vent A Hood. Your satisfaction is our priority, and we look forward to assisting you again in the future! - Owner (Robert)”
- Jacob D.via Google
“Very polite and knowledgeable”
Owner Response:
“Thank you for your wonderful feedback, Jacob! We take pride in our team's professionalism and knowledge. We're glad to hear you had a positive experience with us! - Owner (Robert)”
- Cynthia R.via Google
“Had a very pleasant experience with your company. I believe you went above and beyond in making sure all my needs were met. Samuel, the young technician you sent was very well mannered and took the time to explain everything no matter how long it took for me to understand. Samuel made sure that my machine was working properly and explained my warranty before he left. Even your office staff was very professional. I truly express my thanks to your company.”
Owner Response:
“Thank you for your wonderful feedback, Cynthia! We're thrilled to hear about your positive experience and that Samuel provided exceptional service. Your appreciation of our team's efforts means a lot to us. We look forward to serving you again in the future! - Owner (Robert)”
- Shannon A.via Google
“Igniter went out on our LG, Sam came out & got the new part installed but we had inadvertently thrown away one of the brackets. He got it ordered & came back and got us up and running. Real nice guy, and they are super easy to work with. Will definitely use them again if anything else breaks! Thanks, Sam!”
Owner Response:
“Thank you for the glowing review, Shannon and Tryon! We're thrilled to hear that Sam was able to help you get your LG up and running again. Your satisfaction is our priority, and we look forward to assisting you in the future if you need anything else! - Owner (Robert)”
- Kelly R.via Google
“Great and friendly service!”
Owner Response:
“Thank you for your kind words, Kelly! We're thrilled to hear that you had a great experience with our friendly service. We appreciate your support! - Owner (Robert)”
- Byron P.via Google
“Lynn was thoughtful and very professional. He discovered the problem with our Ilve range oven, part ordered and installed within one week. The part was not stocked locally but shipped from New York city. Very satisfied.”
Owner Response:
“Thank you for your kind words, Byron! We're glad to hear that Lynn provided you with thoughtful and professional service. Your satisfaction is our priority, and we appreciate you choosing us for your appliance needs. We look forward to assisting you again in the future! - Owner (Robert)”
- Kynnedi A.via Google
“Amazing work on my dryers here at university trails!”
Owner Response:
“Thank you, Kynnedi! We're thrilled to hear that you're satisfied with the work done on your dryers. Your positive feedback means a lot to us! - Owner (Robert)”
- Emily A.via Google
“He was very efficient and personable.”
Owner Response:
“Thank you for providing such a great review. We are here to provide you with skilled, affordable services that occur on your schedule. We are here when you need us!”
- SANDRA P.via Google
Owner Response:
“Thank you for the wonderful review. So pleased to hear you found our uniformed technician courteous. If ever we can provide any further support to you and your appliances, please do not hesitate to reach out.”
- Maddie F.via Google
“Lynn was professional and straight to the point. He got right to work and was very knowledgeable. Didn't mind being supervised by my cats.”
Owner Response:
“Thank you for the wonderful review. Lynn certainly lives up to our core values of treating others as we would like to be treated and communicating respectfully.”
- Casey A.via Google
“Great knowledge, prompt and professional!!”
Owner Response:
“Thank you Ms Acker. Your feedback means a lot of us. Samuel is a great technician with a passion for helping is customers. If ever you have any challenges with your Maytag washer, please do not hesitate to reach out. We are pleased to help.”
- Heidi G.via Google
“Great service would highly recommend Samuel for any job Very attentive to detail showed me what was wrong the whole way through Would recom.end or ask for him again on any service needed”
Owner Response:
“Thank you, Ms. Gross. We appreciate your kind words and are so pleased we exceeded your expectations. Samuel has a unique ability to communicate very complex issues in a very simple way that even I can understand.”
- BUTCH C.via Google
Owner Response:
“Thank you for the wonderful review, Mr. Cretsinger. We are pleased we were able to repair your GE Monogram Dryer, and we always enjoy serving our friends and neighbors in Bryan College Station.”
- ROSE M.via Google
“Very quick and efficient, Samuel was super nice and informative :)”
Owner Response:
“Thank you for your kind review. Samuel is a great technician who is passionate about his work enjoys serving others. He certainly enjoys serving his friends and neighbors in the Brazos Valley area.”
- GRACE M.via Google
“Samuel replaced my oven panel quickly and it works great now!”
Owner Response:
“Thank you for the wonderful review Ms Martindal. We are so pleased we were able to meet your needs and expectations. Samuel is a great technician who thoroughly enjoys seeing his friends and neighbors in College Station. If we can ever be of any further support with your Samsung Range, please do not hesitate to reach out.”
- Barrett S.via Google
Owner Response:
“Thank you for the wonderful review Barrett ”
- Marcie G.via Google
“Great guy Samuel, came in and fixed my washing machine first time”
Owner Response:
“Thank you, Marcie. Samuel is certainly focused on serving his customers well!!! I am so pleased he was able to provide you with the service you expected from an Appliance Repair company. We enjoy serving our friends and neighbors in Bellville, TX. Please don't hesitate to let us him if ever we can be of any support. ”
“Great service!! On time.”