Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Bensalem
Real Stories, Real Results
- ROBERT SCOTTvia Google
- Keshia Burnsonvia Google
“Very friendly and fast”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that you found our service friendly and fast. Your satisfaction is our priority, and we look forward to serving you again soon.”
- Debra Cattolicovia Google
“Ryan repairman was excellent. Knew exactly what was wrong. Part came in 2 days. He installed it. Works fine. Ryan even repositioned the dishwasher which was never put in correctly by installer. It always stuck out from cabinets. It had to be bolted to cabinets previously to keep it in place and the sides were exposed. It was ugly. Thanks Ryan. It was a pleasure, you were so helpful.”
Owner Response:
“Thank you for your wonderful feedback, Debra! We're thrilled to hear that Ryan provided excellent service and was able to resolve the issues with your dishwasher. It's great to know that you found his attention to detail and helpfulness valuable. We'll be sure to pass along your compliments to Ryan. We appreciate your support and hope you enjoy your properly installed dishwasher!”
- R CStuvia Google
“Mr. Appliance was prompt, professional and reasonably priced. We were told by another repair business that our refrigerator door could not be fixed. Tom came out within 3 days and fixed it. It still need a tweak, and thanks to their warranty on labor, was able to come 2 days later and give it the piece it still needed. Saved us having to buy a new refrigerator and for that we are grateful! Would definitely recommend.”
Owner Response:
“Thank you for your wonderful review! We're thrilled to hear that Tom was able to promptly fix your refrigerator and that our warranty provided you with the peace of mind you needed. It's great to know we helped you avoid a new purchase. Your recommendation means a lot to us, and we appreciate your support!”
- ADAM LYONSvia Google
Owner Response:
“Thank you for the fantastic rating! We're thrilled to hear you had a great experience. Your support means a lot to us, and we hope to see you again soon!”
- Peg Parkvia Google
“Timely, pleasant , professional and knowledgeable.”
Owner Response:
“Thank you for your wonderful feedback, Peg! We're thrilled to hear that you had a positive experience with our team. Your compliments about our service and knowledge are greatly appreciated. We look forward to serving you again in the future!”
- Kim Leonardovia Google
“Prompt and excellent service.”
Owner Response:
“Thank you for your fantastic feedback! We're thrilled to hear that you experienced prompt and excellent service. Your satisfaction is our top priority, and we look forward to serving you again soon.”
- Joe Lawsonvia Google
“Tom was friendly and very knowledgeable”
Owner Response:
“Thank you for your positive feedback about Tom! We're glad to hear that he provided you with friendly and knowledgeable service. We appreciate your support and look forward to seeing you again!”
- Eric Braddomvia Google
“Jimmy was prompt, quickly found the problem with our dishwasher and fixed it. He was friendly and a great communicator. I enthusiastically recommend him and Mr. Appliance.”
Owner Response:
“Thank you for your kind words, Eric! We're thrilled to hear that Jimmy provided prompt and effective service. It's great to know he was friendly and communicated well throughout the process. Your recommendation means a lot to us! We look forward to serving you again in the future.”
- Diana Bittingvia Google
“Setup time, kept the appt as planned, assessed the issue quickly, and repaired the dryer. And the price was reasonable. The technician, Mike, I think, was personable and efficient!! Very happy with service. Your magnet in on our fridge!! Thanks.”
Owner Response:
“Thank you for the wonderful feedback! We're thrilled to hear that Mike provided you with efficient and personable service while repairing your dryer. It's great to know you found our pricing reasonable and that you're happy with the results. We appreciate your support, and we're honored to have a place on your fridge! Thank you for choosing us!”
- Nicole Smithvia Google
“This is our 3rd time using the company. Each time has been a good experience-staff were knowledgeable, explained the issue, and were able to make the needed repairs same day.”
Owner Response:
“Thank you for your continued trust in our services, Nicole! We’re thrilled to hear that your experiences have been consistently positive and that our team has been able to assist you efficiently. We appreciate your feedback and look forward to serving you again in the future!”
- Bart Davidoffvia Google
“Really happy with the professional, knowledgeable, and friendly service we received from Tom Greenwood of Mr. Appliance. He provided expert advice on how best to deal with our appliances and quickly repaired our dryer. We will definitely use his services again when needed.”
Owner Response:
“Thank you for your wonderful review! We’re thrilled to hear that Tom provided you with professional and friendly service. It’s great to know your dryer was repaired quickly, and we appreciate your trust in us for future needs. Your satisfaction is our priority, and we look forward to serving you again!”
- Giovanna Aiello'pangvia Google
“Tom was Prompt and upfront. I just knew he would be able to fix the problem. Our fridge wasn’t cooling so it was an emergency to us Tom was out the next day on time and knew what could be the problem and brought the parts. Left the workspace clean and fridge running! Will be my go to in the future.”
Owner Response:
“Thank you for your kind words! We're thrilled to hear that Tom was able to address your fridge issue promptly and effectively. Our goal is to provide excellent service and leave our customers satisfied. We appreciate your trust in us and look forward to being your go-to for any future needs.”
- Chris Bartonvia Google
“Ryan was on time, thorough and the repair was well explained. I appreciate it!”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that Ryan provided thorough and clear service. We strive to ensure our customers are informed and satisfied. Your appreciation means a lot to us!”
- Carolyn Foerestervia Google
“Technician courteous & friendly”
Owner Response:
“Thank you for your feedback! We're glad to hear that you found our technician courteous and friendly. Providing excellent customer service is our top priority, and we appreciate your recognition of our team's effort. If you need any further assistance, feel free to reach out.”
- Pamela Hosgoodvia Google
“Tom is a great technician, efficient and thorough.”
Owner Response:
“Thank you for your kind words about Tom! We are glad to hear that you found his service efficient and thorough. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.”
- Charles Seawrightvia Google
“Mr. Appliance service is highly appreciated,we called and they came out the next day. I guess we were lucky that day...lol. Our dryer is purring like a cat now.”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that we could assist you quickly and that your dryer is working perfectly. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance, don’t hesitate to reach out.”
- Henry C. Nagel IIvia Facebook
“Fast to respond and somewhat reasonable in price. I think they (Tom) are honest and trustworthy. would use them again!”
Owner Response:
“Thank you for your kind words, Henry. We're glad to hear that you were satisfied with our response time and pricing. It's wonderful to know that you found Tom to be honest and trustworthy. We look forward to the opportunity to assist you again in the future.”
- Mary Espositovia Google
“This is the second time using Mr. Appliance. Both times have been a wonderful experience. The office was sympathetic to my situation and got a technician out right away. My technician Ryan is awesome! Professional, knowledgeable, and very nice. He fixed the problem quickly and perfectly.”
Owner Response:
“Thank you for your kind words, Mary! We're thrilled to hear that you had another wonderful experience with Mr. Appliance and that Ryan was able to assist you so effectively. Our team strives to provide prompt and professional service, and we're glad to know that we met your expectations. We look forward to serving you again in the future!”
- Joe Spiewakvia Google
Owner Response:
“Thank you for your outstanding rating! We're delighted to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon.”
- Joe Teppervia Google
Owner Response:
“Thank you for the 5-star rating, Joe! We appreciate your support and look forward to serving you again.”
- Ricardo Mackenzievia Google
Owner Response:
“Thank you for the 5-star rating, Ricardo! We're thrilled to have your support and look forward to serving you again in the future.”
- Elaine + Scott Dardenvia Google
Owner Response:
“Thank you for your 5-star rating! We're thrilled to hear that you had a great experience with us. If you have any suggestions or feedback in the future, feel free to share. Your support means a lot to our team!”
- Augustine Circellovia Google
“Great experience, Tom ( our service tech) was on time, very efficient and explained everything thoroughly. 10/10 would use them again.”
Owner Response:
“Thank you for your wonderful feedback, Augustine! We're thrilled to hear that Tom provided you with excellent service. Your satisfaction means a lot to us, and we look forward to serving you again in the future!”
- Deanna Deguiseppevia Google
“Great experience. Customer service was top notch!”
Owner Response:
“Thank you for your fantastic review, Deanna! We're glad to hear that you had a great experience and appreciated our customer service. Your support means a lot to us!”
- Shawn Manzivia Google
“Technician was extremely friendly, helpful and knowledgeable.”
Owner Response:
“Thank you for your kind words, Shawn! We are happy to hear that our technician provided friendly and knowledgeable service. Your satisfaction is our priority!”
- Jemetra Harvey-Gordonvia Google
“My technician Jimmy was very thorough, didn’t rush and explained everything to me and ensured I understood.”
Owner Response:
“Thank you for your wonderful feedback, Jemetra! We're glad to hear that Jimmy provided thorough service and clear explanations. Your satisfaction is our top priority, and we appreciate your trust in us!”
- Lois Levickvia Google
“Tom worked incredibly long and hard chipping away at my 20 year old fridge when it clogged up and froze. It looked like he was taking it all apart - both the fridge and freezer! But he got the job done.”
Owner Response:
“Thank you for your wonderful review, Lois! We're thrilled to hear that Tom provided such dedicated service to your fridge. We appreciate your trust in us and are glad we could solve the issue for you. If you need any further assistance, feel free to reach out!”
- JONATHAN SHAVELvia Google
“Contacted them, easily arranged a service appointment within 24 hours of . service each showed up in time, very polite, did the work quickly and left. Excellent experience.”
Owner Response:
“Thank you for your wonderful feedback, Jon! We're thrilled to hear that you had an excellent experience with our team. Timeliness and politeness are very important to us, and we're glad they made a positive impression. We look forward to assisting you again in the future!”
- Marcus Newtonvia Google
Owner Response:
“Thank you for the 5-star rating, Marcus! We appreciate your support and look forward to serving you again in the future.”
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and look forward to serving you again.”