Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Aiken
Real Stories, Real Results
- Alisha Randallvia Google
- Patrick Mcgriffvia Google
“Service tech Randy was great, walked me through repair, will absolutely be my first call the next time we need a repair.”
- Robert Evansvia Google
- Kerri Farrisvia Google
- Phil Hutchensvia Google
“Very professional and prompt service”
- William Leary Jrvia Google
“Jacob was exceptionally well mannered! He put shoe covers on his shoes before he entered the house! He was ready to explain what was wrong with our appliance. We were very pleased with the results of his visit. Thank you for having the foresight to hire this qualified young man!”
Owner Response:
“Thanks for allowing us to work on your LG washer and the great review. Thanks for noticing the shoe covers, it is just one of the things to do to protect your property from dirt, that last thing you need is to be cleaning up after our technicians leave. We are also proud of Jacob and are blessed to have him on our team. We look forward to our next visit to take care of your appliance repair need.”
- Cindi Carrvia Google
“Prompt and excellent service”
Owner Response:
“Thanks for the great review and allowing us to work on your Frigidaire dishwasher. We are so glad you noticed our prompt and excellent service. We hope we have earned to right to work on you next appliance repair need.”
- Charles Hillvia Google
“Great service tech was really friendly and knowledgeable”
Owner Response:
“Thanks for allowing us to work on your Samsung refrigerator and the great review. We are so thankful for our friendly and knowledgeable technicians. We could not provide the services we do without them. We look forward to working with you on your next appliance repair need.”
- George Butlervia Google
“Amazing response time. Had to get parts but they contacted us throughout the process and stand behind the repair with 1 year warranty”
Owner Response:
“Thanks for the great review and the opportunity to work on your Whirlpool dryer. It is great to be able to stand behind our parts and labor with a one year guarantee, where else can you find that these days. We look forward to working with you again in the future.”
- Sandra Blakevia Google
“Replacement lid lock, for my washing machine, was fast. The tech was respectful and efficient.”
Owner Response:
“Thanks for the opportunity to work on your Whirlpool washer and the great review. It was great that you noticed our tech treating you with respect, we would have it no other way. We look forward to working with you on your next appliance repair need.”
- Eduardo Boomvia Google
“Absolutely amazed on how quick and precise the service was. Tech was extremely professional in and out. Job well done love the fact you guys show us military vets love also. Will definitely call for any of my appliance needs. Hopefully not anytime soon”
Owner Response:
“Thanks for the great review. We are honored to work with our military vets. If it was not for your bravery and dedication to protecting our country we would not have the freedoms that we do. We salute you. We are also proud of our professional staff and how they treat all of our customers. We would love the opportunity to work on your next appliance repair need.”
- Karla Lukeyvia Google
“Did the repair quickly, very nice 👌”
Owner Response:
“It was an honor to work on your GE dryer and thanks for the great review. We work very diligently to respond to all request as quickly as possible and get the appliances back up and running. We hope we have earned to right to work on your next appliance repair need.”
- Glenn Ochsvia Google
“Service was fast and excellent! Randy was professional, friendly and a repairman I would be glad to recommend. Our dishwasher needed a lot, and Randy got it fix and up and running in no time. Mr. Appliance company should be very proud of their employee.”
Owner Response:
“Thanks for the great review and allowing us to work on your Midea dishwasher. We agree with you on Randy and we are honored to have him on our team. We look forward to working with you on your next appliance repair need.”
- Tina Gainesvia Google
“Great service, if you have appliance problems, they are your go to.”
Owner Response:
“Thanks for the great review and allowing us to work on your LG refrigerator. We agree, our guys do a great job in servicing the customer. We hope we have earned the right to work on your next appliance repair need.”
- Karla Thomas-Cartervia Google
“Jacob was amazing. Friendly and fast! Mr. Appliance of Joplin was fantastic with communication! The ladies I visited with, over the phone, were sweet and friendly. Everyone we were in contact with went the extra mile to get our situation taken care of in a timely manner. They will be our go to from now on!”
Owner Response:
“Thanks for the great review. We agree with you that our gals in the office are amazing and go the extra mile to ensure the customer is taken care of and provide good communication. Thanks for allowing us to be your appliance repair company, we look forward to working with you more in the future.”
- Tom Redeaglevia Google
“Replaced the timer on our dryer.Was here right on time.And at the price he quoted us.Very pleased with his work. Tom”
Owner Response:
“Thanks for the opportunity to work on your Crosley dryer and the great review. We pride ourselves in providing the quote as we finish the diagnosis of your unit and sticking to that price, all that and a one year guarantee on the part we installed and the labor to install it. We look forward to working with you on your next appliance repair need.”
- Jessica Pacevia Google
Owner Response:
“Thanks for allowing us to work on your Kenmore washer and the great review. We look forward to being able to provide service on you next appliance repair need.”
- Jennifer Ricksvia Google
Owner Response:
“Thanks for the great review and the opportunity to work on you Samsung washer. We look forward to hearing from you on your next appliance repair need.”
- Melbournevia Google
“Jacob was a wonderful tech. He was timely, extremely efficient and went the extra mile!!”
Owner Response:
“Thanks for the great review. It is great to hear to good news on Jacob, we will be sure to pass that on to him. Hopefully he has earned us the right to work on all you appliance repair needs.”
- Janelle Maxeyvia Google
“Very professional, on time, and got our ice maker working again!”
Owner Response:
“It was such a pleasure to work with you on your LG Refrigerator. We are proud that we can be there when we give you your 2 hour window of our arrival. We look forward to working with you on all your future appliance repair needs.”
- Janice Manleyvia Google
“I was very happy that they came out quick checked out my refrigerator to see what the problem was ordered the part and he was back within a couple days and it’s been a couple weeks and it’s working perfectly”
Owner Response:
“Thanks for the great review and the opportunity to work on your LG refrigerator. We strive hard to get the parts in quickly and get back out to finalize the repair on your appliances. We look forward to seeing you on your next appliance repair need.”
- Robyn Ackervia Google
Owner Response:
“Thanks for the great review and allowing us to repair you GE washer. We hope we have earned to right to work on you next appliance repair need.”
- Alexis Brodrickvia Google
“Service was fast, technician was knowledgeable and took great care of us! Will definitely use again”
Owner Response:
“Its so great to hear how our tech took care of you, that is what we strive for. It was our pleasure working on your Kenmore Fridge and look forward to working with you again on your appliance repair need.”
- Sally Haldavia Google
“I was very impressed with the service tech from Mr. Appliance, Randy! He arrived in timely manner and diagnosed the problem quickly. My washer was 2 days away from the warranty ending. Randy called Whirlpool and set up the appointment for the warranty repair tech to come out. Saved me a lot of money! I was happy to pay the service call knowing the control panel was covered. Randy was an answer to prayer!”
Owner Response:
“I am so glad you were impressed with Randy as we are too. It is our pleasure to help you get warranty service as apposed to having to charge you for repairs when you can get it done under warranty. We try very hard to do what's best for the customer. Look forward to seeing you again when you need our help.”
- Debbie Denhamvia Google
Owner Response:
“Thanks for the great review and letting us fix your Whirpool washer. We hope we have earned to right to work on your next appliance repair need.”
- Nikki Leakevia Google
Owner Response:
“Thanks for allowing us to work on your KitchenAid refrigerator and the great review. We hope to hear from you on your next appliance breakdown so we can help.”
- Ron Filipponevia Google
“Appointment was set promptly and Service personnel was very professional and came on time. Parts were ordered and service person came back and replaced failed part. Our appliance works like new again and Mark, our serviceman was very professional and explained everything he was doing and what was wrong and how he was going to fix it, then did. Thank you Mr. Appliance and thank you Mark!”
Owner Response:
“Thanks for the kind words. It was our pleasure working on your Whirlpool microwave. We look forward to working with you on your next appliance repair need.”
- Zachary Wrightvia Google
Owner Response:
“Thanks for the great review and for allowing us to fix your Frigidaire oven. We hope we have earned the chance to repair your next appliance repair need.”
- Jill Fieldsvia Google
Owner Response:
“Thanks for the great review and we enjoyed working on your Thor Oven. We hope we have earned the opportunity to work on your next appliance repair need.”
- Ronnie Hillvia Google
“Very friendly and very great people !! Randy is so great and awesome to have fix our appliances!!”
Owner Response:
“Thanks for the great review and we agree that Randy is an awesome Service Technician. We look forward to seeing you again at your next appliance repair need.”
“Very friendly staff, great communication, sent someone out the next day to service, fixed the washer in less than an hour and it is working great.”