Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of York, PA,
Real Stories, Real Results
- Teri Whittington Jonesvia Google
- Ruth Petersenvia Google
“Andy was knowledgeable, answered my questions with complete confidence. Explained everything thoroughly.”
Owner Response:
“Thank you for your feedback, Ruth Petersen. We're glad to hear that Andy was knowledgeable and able to answer your questions with confidence, providing thorough explanations. We appreciate you taking the time to share your experience with us.”
- Joel Reedervia Google
“The service tech did a great job. He was very friendly and polite and was able to fix out oven on the first visit.”
Owner Response:
“Thank you, Joel, for your kind words! We're delighted to hear that our service technician was friendly and polite, and able to fix your oven on the first visit. We appreciate you taking the time to share your experience with Mr. Appliance of Perrysburg!”
- Don Davenportvia Google
“Our down draft stopped working and Mr. Appliance had it working in a snap! Thanks”
Owner Response:
“Thank you for your feedback, Don! We’re delighted to hear that our team could quickly get your downdraft working again. We appreciate you taking the time to share your experience with Mr. Appliance of Perrysburg!”
- Victor Reveronvia Google
Owner Response:
“Thank you for the 5-star rating, Victor! We appreciate your support and are thrilled to know you had a positive experience with Mr. Appliance of Perrysburg.”
- Donna Longvia Google
“Prompt and courteous service. Andrew did a great job!”
Owner Response:
“Thank you for your feedback, Donna! We’re happy to hear you enjoyed the prompt and courteous service, and that Andrew did a great job. We appreciate you taking the time to share your experience with Mr. Appliance of Perrysburg!”
- Christie Miervia Google
“Made an appointment for 4 days out. Called next day with an opening. The man who arrived was very nice. Had to order a part. Said 3-5 days. Got there fast and came the next day to install. First time using them and was very impressed”
Owner Response:
“Thank you for sharing your experience, Christie. We're delighted to hear that you were impressed with our service and that our team was able to accommodate you promptly. We appreciate your feedback and look forward to assisting you in the future.”
- Ronald Pettawayvia Google
“The total experience from inspection to installation was A+. Andrew came in got straight to work figuring out the oven problem immediately. For installation same thing came in got set up and was done within like 45mins or less. He was presentable, knowledgeable, quick and was on time with calls and arrival times. Definitely recommend”
Owner Response:
“Thank you, Ron, for sharing your positive experience with Mr. Appliance of Perrysburg. We are thrilled to hear that Andrew provided efficient and professional service, meeting your expectations from inspection to installation. We greatly appreciate your recommendation and your kind words about Andrew’s punctuality and expertise.”
- Erin Livingstonvia Google
Owner Response:
“Thank you so much, Erin, for taking the time to leave a 5-star review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Perrysburg. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations. We appreciate your support and look forward to serving you again in the future.”
- Andy Cappellettyvia Google
“Technician was very knowledgeable, polite, thorough, and punctual. Easy to set up appointment and quick response time.”
Owner Response:
“Thank you, Andy, for sharing your positive experience with us. We're delighted to hear that our technician met your expectations with their knowledge, politeness, and punctuality. It’s great to know that the appointment process was smooth and efficient for you. Your feedback is greatly appreciated and motivates our team to continue providing excellent service.”
- Cheryl Smithvia Google
“They were prompt and very helpful.”
Owner Response:
“Thank you, Cheryl, for your kind words. We're delighted to hear that you found our service prompt and helpful. Your feedback is greatly appreciated and encourages our team to continue delivering the best service possible.”
- Marsha Smithvia Google
“On time, friendly and efficient.”
Owner Response:
“Thank you, Marsha, for taking the time to share your positive experience with us. We are delighted to hear that our team was on time, friendly, and efficient during your service. Your feedback is greatly appreciated and will be shared with the entire team.”
- Richard Brundrettvia Google
“Making the appointment was easy and fast. Zach Lakey (service technician) showed up on time and was very courteous, respectful in keeping our house clean, professional, and very knowledgable about appliances. He was able to repair the old refrigerator quickly and instruct me on how to maintain it. I couldn't be more pleased with the Mr. Appliance service.”
Owner Response:
“Thank you for your wonderful feedback. We're thrilled to hear that making the appointment was smooth and that Zach provided you with timely and professional service. It's great to know that he was able to repair your refrigerator quickly and offer helpful maintenance tips. We appreciate your kind words and are delighted that you are pleased with the service from Mr. Appliance of Perrysburg.”
- Debra Weiseneachervia Google
“Andrew did a great job fixing our dryer. He knew right away what was wrong and fixed it quickly. Very nice person too.”
Owner Response:
“Thank you, Debbie, for sharing your positive experience with us. We're delighted to hear that Andrew was able to quickly diagnose and fix your dryer, and that you found him to be a nice person. Your feedback is greatly appreciated and will be shared with the team.”
- Randy Despositovia Google
“Very professional, knowledgeable and spent the time to tell us what went wrong with our appliances.”
Owner Response:
“Thank you, Randy, for your kind words. We're thrilled to hear that our team provided you with professional and knowledgeable service and took the time to explain the issues with your appliances. Your feedback is greatly appreciated and motivates us to continue delivering excellent service.”
- John Hanifanvia Google
“They were clean, informative and professional.”
Owner Response:
“Thank you for taking the time to share your experience, John. We are thrilled to hear that you found our team to be clean, informative, and professional. It was a pleasure serving you and we appreciate your feedback.”
- Melanie Wolfrumvia Google
- Terry Whitevia Google
“We had a good experience fixing our dryer. Two trips were needed. 1/ to determine the problem and order the part(s). And 2/ about 8 days later to return and install the part.”
- John Wolfvia Google
“Very nice and professional.”
- Tonya Parkervia Google
“Zack is great, friendly & helpful.”
- Kim Kaplanvia Google
“Mr Appliance is a great company! From the initial call to customer service, the follow up to our service call was awesome. Our technician, Zach, arrived and was just a great guy. Explained everything thoroughly. I recommend Mr Appliance!!”
- Scott Tiefenbachvia Google
“Very quick service. Great communication. Fair price. Got our regfrigerator working in less than 24h”
- Kathy Oconnorvia Google
- Steve Hawkinsvia Google
Owner Response:
“Thank you for the 5-star rating, Steve! We appreciate your support and look forward to serving you again.”
- Jim Halleronvia Google
“Very prompt, courteous, and professional. Nothing hidden, very open about what was wrong and what needed to be fixed!!!”
Owner Response:
“Thank you Jim for the 5 star review. We appreciate you calling Mr Appliance to repair your appliances. Thank you for the kind words.”
- Jack Plouckvia Google
- America Brinkvia Google
- Rachel Hubleyvia Google
- Eric Douglasvia Google
“Excellent communication, detailed and professional work, great value. Highly recommended!”
- Harriette Ashtonvia Google
“Very knowledgeable professional and friendly”
Owner Response:
“Thanks for the 5-star review Teri! We do appreciate you choosing Mr. Appliance to take care of your appliance needs. ”