Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Texarkana
Real Stories, Real Results
- Steve Cainvia Google
- Connie Gibsonvia Google
Owner Response:
“Hi Connie, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Mendy Warnervia Google
“Dalton was on time, very polite & professional. They were clear about cost up front and scheduling was simple.”
Owner Response:
“Hi Mendy, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Brooke Terryvia Google
“Our technician, Noah, was extremely professional and efficient. I appreciated his attention to detail and willingness to help me understand the problem with our appliance! Would highly recommend Mr. Appliance's services!”
Owner Response:
“Hi Brooke, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Kim Godwinvia Google
Owner Response:
“Thank you so much for your kind words, Kim! We are delighted to hear that you had a great experience with Mr. Appliance of Texarkana. Your satisfaction is our priority, and your feedback truly means a lot to us.”
- Cynthia Wardvia Google
“Great experience 👍”
Owner Response:
“Thank you, Cynthia, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance of Texarkana. Your feedback is greatly appreciated.”
- Amanda Wallingvia Google
“Donovan was very professional and super quick. He explained everything that was wrong with my dryer and made me feel more at ease. Pricing was reasonable. Thank you so much!!”
Owner Response:
“Thank you so much for your kind words, Amanda! We are thrilled to hear that you found our service timely and efficient. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience.”
- Lydia Swintvia Google
“Done a great job”
Owner Response:
“Thank you, Lydia, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance of Texarkana. Your feedback is greatly appreciated.”
- Jana Crouchvia Google
“Great service. Clear communication about time, brought mats to wipe shoes. Professional and friendly. Will recommend to others.”
Owner Response:
“Thank you so much for your kind words, Jana. We're thrilled to hear that you appreciated the clear communication, professionalism, and friendliness of our team. It's wonderful to know that our efforts to maintain a clean work environment were noticed. Your willingness to recommend us to others means a lot and is a great compliment to our service.”
- Britin Pattersonvia Google
Owner Response:
“Thank you so much, Britton, for your wonderful review! We're thrilled to hear about your positive experience with us at Mr. Appliance of Texarkana. Your feedback means a lot to our team, and we're delighted to have met your expectations.”
- Tommy Howardvia Google
“Repairs were done in a timely manner”
Owner Response:
“Thank you, Tommy, for your kind words. We're delighted to hear that you were satisfied with the timeliness of our service. Our team at Mr. Appliance of Texarkana strives to provide efficient and reliable repairs for all our customers. We appreciate your feedback and look forward to serving you again in the future.”
- Marylyn Johnsonvia Google
Owner Response:
“Thank you so much, Marylyn, for taking the time to leave such a wonderful review. It's truly rewarding to know that our efforts have made a positive impact. Your kind words and support mean a great deal to us at Mr. Appliance of Texarkana.”
- Richard Turpinvia Google
“We had an under counter ice maker that was given us fits. Reached out to Mr. Appliance and they took on the challenge of figuring it out. Got it fix and returned in short order. Ice is back on the menu and the wife is happy!”
Owner Response:
“Thank you, Richard, for sharing your positive experience with us. We're delighted to hear that our team was able to resolve the issues with your under-counter ice maker efficiently. It's great to know that the ice is back on the menu, and your wife is happy. Your satisfaction is important to us, and we appreciate your kind words.”
- Richard Herringtonvia Google
“Donovan was very efficient and diligent in knowing what the issue was and necessary follow up for repairs.”
Owner Response:
“Thank you, Richard, for your positive feedback about Donovan's service. We're delighted to hear that his efficiency and diligence met your expectations and that he was able to accurately diagnose the issue and advise on the necessary follow-up. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.”
- Tammy Homervia Google
“Service was excellent! I called , they made an appointment for the next day. Donovan was our technician and he diagnosed the problem, they ordered the part and he came to install it within a couple of days. We couldn't have asked for a better experience!”
Owner Response:
“Hi Tammy, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Lars Searlevia Google
“Very professional place to deal with and excellent service!”
Owner Response:
“Hi Lars, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- Tonya Rogersvia Google
“Very fast service! Super reliable and I highly recommend them! The professionalism that was displayed from the person scheduling the appt to the tech that came and gave the diagnosis and did the repair was superb. If I could give 10 stars I would. Cody was my tech and he did a great job. Thanks again!”
Owner Response:
“Hi Tanya, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Nina Glovervia Google
“Great service!”
Owner Response:
“Hi Nina, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Dianne Mitchellvia Google
“Very professional. Did a great job. Explained everything that was wrong with my stove and the cost and time to fix it.”
Owner Response:
“Hi Dianne, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Nathan Alexandervia Google
Owner Response:
“Hi Nathan, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Linda Speervia Google
“Very good communication from company. Knew when to expect repairmen and who they were. Very friendly and knowledgeable. Repairs done including a problem we didn't know existed. Thank you for a job well done.”
Owner Response:
“Hi Linda, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Lee Wrightvia Google
“I’ve used this service a few times. I find their availability, professionalism, and customer service to be top notch.”
Owner Response:
“Hi Lee, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Doyle Whisenhuntvia Google
“Done a very good job, very likeable, a good man”
Owner Response:
“Hi Doyle, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Andrea Strattonvia Google
“Always great service..respectful of your house..great communication. Pic of technician on the job for safety reasons.”
Owner Response:
“Hi Andrea, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Carman Harrisvia Google
“Cody quickly found exactly what was wrong with the icemaker of my refrigerator, ordered the part, and fixed it quickly on the return visit.”
Owner Response:
“Hi Carman, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- Bill Copevia Google
“This is the second time in 2 years I have needed this service and both times I have not been disappointed. The tech is knowledgeable and efficient. Explains the problem and solutions.”
Owner Response:
“Hi Billy, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- None Nonevia Google
“Very friendly and professional”
Owner Response:
“Hi None, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Shannon Elliottvia Google
“Quick dependable service. Friendly technicians.”
Owner Response:
“Hi Shannon, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Karen Cowanvia Google
“Top notch service! Highly recommend and will use them again !”
- Brenda Sneadvia Google
Owner Response:
“Hi Brenda, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
“Our washing machine was dripping inside the drum and the technician found the problem was the valves and ordered them. They came in less than a week and he came right out and replaced them. He stayed and ran the washer through a cycle to make sure it was fixed”
Owner Response:
“Hi Steven, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”