Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Texarkana
Real Stories, Real Results
- Sue R.via Google
- Rhonda A.via Google
Owner Response:
“Hi Rhonda, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Lee C.via Google
“Donovan was awesome! He is friendly, knowledgeable and answered all my questions. He has patience with me when I had questions. With this company they were on time and kept you informed through txts. I really recommend Mr. Appliance.”
Owner Response:
“Hi Lee, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Tyler D.via Google
Owner Response:
“Hi Tyler, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Tasha H.via Google
“Thank you very much for fixing my oven y'all where a life saver”
Owner Response:
“Hi Tasha, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Ronald W.via Google
“Technician was very knowledgeable and professional.”
Owner Response:
“Hi Ron, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Patrickvia Google
Owner Response:
“Hi Patrick, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Steve C.via Google
“Our washing machine was dripping inside the drum and the technician found the problem was the valves and ordered them. They came in less than a week and he came right out and replaced them. He stayed and ran the washer through a cycle to make sure it was fixed”
Owner Response:
“Hi Steven, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Connie G.via Google
Owner Response:
“Hi Connie, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Mendy W.via Google
“Dalton was on time, very polite & professional. They were clear about cost up front and scheduling was simple.”
Owner Response:
“Hi Mendy, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Brooke T.via Google
“Our technician, Noah, was extremely professional and efficient. I appreciated his attention to detail and willingness to help me understand the problem with our appliance! Would highly recommend Mr. Appliance's services!”
Owner Response:
“Hi Brooke, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Kim G.via Google
Owner Response:
“Thank you so much for your kind words, Kim! We are delighted to hear that you had a great experience with Mr. Appliance of Texarkana. Your satisfaction is our priority, and your feedback truly means a lot to us.”
- Cynthia W.via Google
“Great experience 👍”
Owner Response:
“Thank you, Cynthia, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance of Texarkana. Your feedback is greatly appreciated.”
- Amanda W.via Google
“Donovan was very professional and super quick. He explained everything that was wrong with my dryer and made me feel more at ease. Pricing was reasonable. Thank you so much!!”
Owner Response:
“Thank you so much for your kind words, Amanda! We are thrilled to hear that you found our service timely and efficient. Your recommendation means a lot to us, and we appreciate you taking the time to share your positive experience.”
- Lydia S.via Google
“Done a great job”
Owner Response:
“Thank you, Lydia, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance of Texarkana. Your feedback is greatly appreciated.”
- Jana C.via Google
“Great service. Clear communication about time, brought mats to wipe shoes. Professional and friendly. Will recommend to others.”
Owner Response:
“Thank you so much for your kind words, Jana. We're thrilled to hear that you appreciated the clear communication, professionalism, and friendliness of our team. It's wonderful to know that our efforts to maintain a clean work environment were noticed. Your willingness to recommend us to others means a lot and is a great compliment to our service.”
- Britin P.via Google
Owner Response:
“Thank you so much, Britton, for your wonderful review! We're thrilled to hear about your positive experience with us at Mr. Appliance of Texarkana. Your feedback means a lot to our team, and we're delighted to have met your expectations.”
- Tommy H.via Google
“Repairs were done in a timely manner”
Owner Response:
“Thank you, Tommy, for your kind words. We're delighted to hear that you were satisfied with the timeliness of our service. Our team at Mr. Appliance of Texarkana strives to provide efficient and reliable repairs for all our customers. We appreciate your feedback and look forward to serving you again in the future.”
- Marylyn J.via Google
Owner Response:
“Thank you so much, Marylyn, for taking the time to leave such a wonderful review. It's truly rewarding to know that our efforts have made a positive impact. Your kind words and support mean a great deal to us at Mr. Appliance of Texarkana.”
- Richard T.via Google
“We had an under counter ice maker that was given us fits. Reached out to Mr. Appliance and they took on the challenge of figuring it out. Got it fix and returned in short order. Ice is back on the menu and the wife is happy!”
Owner Response:
“Thank you, Richard, for sharing your positive experience with us. We're delighted to hear that our team was able to resolve the issues with your under-counter ice maker efficiently. It's great to know that the ice is back on the menu, and your wife is happy. Your satisfaction is important to us, and we appreciate your kind words.”
- Richard H.via Google
“Donovan was very efficient and diligent in knowing what the issue was and necessary follow up for repairs.”
Owner Response:
“Thank you, Richard, for your positive feedback about Donovan's service. We're delighted to hear that his efficiency and diligence met your expectations and that he was able to accurately diagnose the issue and advise on the necessary follow-up. Your satisfaction is important to us, and we appreciate you taking the time to share your experience.”
- Tammy H.via Google
“Service was excellent! I called , they made an appointment for the next day. Donovan was our technician and he diagnosed the problem, they ordered the part and he came to install it within a couple of days. We couldn't have asked for a better experience!”
Owner Response:
“Hi Tammy, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Lars S.via Google
“Very professional place to deal with and excellent service!”
Owner Response:
“Hi Lars, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- Tonya R.via Google
“Very fast service! Super reliable and I highly recommend them! The professionalism that was displayed from the person scheduling the appt to the tech that came and gave the diagnosis and did the repair was superb. If I could give 10 stars I would. Cody was my tech and he did a great job. Thanks again!”
Owner Response:
“Hi Tanya, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Nina G.via Google
“Great service!”
Owner Response:
“Hi Nina, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Dianne M.via Google
“Very professional. Did a great job. Explained everything that was wrong with my stove and the cost and time to fix it.”
Owner Response:
“Hi Dianne, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Nathan A.via Google
Owner Response:
“Hi Nathan, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Linda S.via Google
“Very good communication from company. Knew when to expect repairmen and who they were. Very friendly and knowledgeable. Repairs done including a problem we didn't know existed. Thank you for a job well done.”
Owner Response:
“Hi Linda, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Lee W.via Google
“I’ve used this service a few times. I find their availability, professionalism, and customer service to be top notch.”
Owner Response:
“Hi Lee, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Doyle W.via Google
“Done a very good job, very likeable, a good man”
Owner Response:
“Hi Doyle, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
“Wonderful experience, tech was very nice and knowledgeable. Definitely would highly recommend .”
Owner Response:
“Hi Sue, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”