Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Tacoma
Real Stories, Real Results
- Warren W.via Google
- Jason R.via Google
- PJ W.via Google
“The tenant’s refrigerator was leaking. This company came quickly. Fixed it for $200. Very happy landlord AND tenants. Thank you Mr. Appliance!”
Owner Response:
“Hi Pj, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Holly D.via Google
“Very prompt! Scheduled for next day service and was timely and communicated well. Exactly what expected when hiring a service!”
Owner Response:
“Hi Holly, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Melissa S.via Google
Owner Response:
“Hi Melissa, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!”
- Sandy C.via Google
“Jason came out and repaired our Whirlpool dryer. Gave us the estimate and had the part on his truck. Very efficient and friendly.”
Owner Response:
“Hi Sandy, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
- Clarence M.via Google
“Very pleased”
Owner Response:
“Hi Clarence, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Al B.via Google
Owner Response:
“Hi Al, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Courtney F.via Google
“I had a great experience! I used the automated chat feature to schedule a same day appointment. Tech showed up on time, communicated, came with all the right tools (and my machine isn’t easy to access), was able to find the problem and fix immediately. He was courteous, kept things clean, made it easy. Would 100% use again.”
Owner Response:
“Hi Courtney, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- Mary L.via Google
“Prompt knowledgeable service. Took extra time to explain and to repair another appliance as requested.”
Owner Response:
“Hi Mary, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Chris C.via Google
“Easy online appointment booking (mine was next day), work completed quickly, price was reasonable”
Owner Response:
“Hi Chris, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Mary S.via Google
“Andrew was great! 5 stars!”
Owner Response:
“Hi Mary, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Johnny D.via Google
“Answered the phone when others didn’t (nice) for an appointment next day… $125 for diagnosis, let’s hope the repair is reasonable 🤞”
Owner Response:
“Hi Johnny, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- Penny C.via Google
“Our service tech was very friendly, fast, knowledgeable and punctual. Their repair price was very reasonable!”
Owner Response:
“Hi Penny, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Mary L.via Google
Owner Response:
“Hi Mary, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Count D.via Google
“Understood the problem quickly and got it fixed!”
Owner Response:
“Hi Count, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
- DS B.via Google
“Absolute professional service. No surprises on the billing. Just superb!”
Owner Response:
“Thank you for your wonderful feedback! We’re thrilled to hear that you experienced our professional service and appreciated the transparency in billing. Your satisfaction is our top priority, and we look forward to serving you again in the future!”
- Meg D.via Google
“Polite and professional. Got the repair done quickly.”
Owner Response:
“Thank you for your kind words, Meg. We're delighted to hear that you found our service polite and professional, and that we were able to complete the repair promptly. Your satisfaction is important to us, and we appreciate your feedback.”
- James D.via Google
“Prompt, thorough and professional. Five stars!”
Owner Response:
“Thank you so much, James, for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our service prompt, thorough, and professional. Your satisfaction is our top priority, and your feedback is greatly appreciated.”
- Cheryl N.via Google
“Mr Appliance was great customer service and Anthony was a great repairman!”
Owner Response:
“Thank you so much for your kind words, Cheryl! We're thrilled to hear that you had a positive experience with our customer service and that Anthony was able to assist you effectively. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team.”
- Steve F.via Google
Owner Response:
“Thank you so much, Steve, for your wonderful review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Springdale and Rogers. Your satisfaction is our top priority, and it's rewarding to know that our efforts have made a difference. We truly appreciate your support and look forward to serving you again in the future.”
- Ginelie B.via Google
Owner Response:
“Thank you so much for your wonderful 5-star review, Ginelie! We're thrilled to hear that you had a positive experience with Mr. Appliance of Springdale and Rogers. Your kind words and support mean a lot to us, and we're here to ensure that you continue to receive top-notch service.”
- Bill P.via Google
“They did everything they said they would, at the fee they quoted and when they said they would.”
Owner Response:
“Thank you, Billy, for sharing your positive experience with us. We're delighted to hear that our team met your expectations in terms of service, pricing, and timing. Your feedback is greatly appreciated, and we look forward to serving you again in the future.”
- Rebekah E.via Google
“They were great! I love having the text to let you know who your service professionals would be and a picture of what they look like. They were fast and reasonably priced!”
Owner Response:
“Thank you, Rebekah, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance. Your feedback is greatly appreciated.”
- Michael H.via Google
“Our new Frigidaire microwave was installed efficiently and professionally. Jason is an excellent technician on appliance installation. Kudos all around!”
Owner Response:
“Thank you, Michael, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance. Your feedback is greatly appreciated.”
- George D.via Google
“Easy and straightforward process. They sent someone out within a few hours of me calling. Drew had the issue diagnosed and a plan in place to get the problem resolved that day. Everything including price for work done was transparent and it was all effectively communicated throughout the process. I would highly recommend.”
Owner Response:
“Thank you, George, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance. Your feedback is greatly appreciated.”
- Peggy W.via Google
“We’ve used this company before and again Prompt and Professional !!! Highly recommend!”
Owner Response:
“Thank you, Peggy, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance. Your feedback is greatly appreciated.”
- Chris W.via Google
“Andrew did a great job repairing my dryer. On time and very professional! I would highly recommend Mr Appliance!”
Owner Response:
“Thank you, Chris, for your kind words. We're delighted to hear that you had a positive experience with us at Mr. Appliance. Your feedback is greatly appreciated.”
- Debbie M.via Google
“They went above and beyond to make sure my dryer was repaired. They even found the parts and repaired it the next day.”
Owner Response:
“Thank you so much for your kind words, Debbie. We’re thrilled to hear that you had a positive experience with our team. It’s wonderful to know that our efforts to promptly find the necessary parts and repair your dryer made a difference for you. Your satisfaction is our top priority, and your feedback is greatly appreciated.”
- Amy J.via Google
“Washing machine repair was quick and reasonable priced. Thanks!”
Owner Response:
“Thanks for the five-star rating, Amy! We thank you for choosing Mr. Appliance of Springdale and Rogers as your local appliance repair and maintenance company. Have a great day!”
“Punctual and great communication”
Owner Response:
“Hi Jason, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”