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What People Are Saying About Mr. Appliance of Tacoma

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

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4.1/5

172 Ratings

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    Kimberly Hill
    via Google

    “Fast service, fixed my oven & it works like new now! Thank you!”

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    Jason Banales
    via Google
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    COURTNEY STOCKTON
    via Google

    “Staff at Mr. Appliance are courteous, knowledgeable and contientious about their work. I needed some heavly appliances moved across newly finished floors and there was not a scratch left anywhere and the appliances were installed properly, level and tested to make sure they worked. Couldn't ask for more.”

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    C W
    via Google

    “Performed much needed maintenance and got everything working again on a Viking refrigerator, avoiding major repair costs.”

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    Thomas Mulledy
    via Google

    “Arived on time, found the problem and fixed it. All works well.”

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    STEFANI CALDERE
    via Google
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    Theresa Skager
    via Google
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    Drew Wise
    via Google

    “Very straightforward and honest about repairs that were needed. Gave us time to decide whether or not cost of repairs were right move for us.”

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    Michael Johnson
    via Google

    “Easy to schedule service and find a time that worked for me. Technician was on time (early!) and communicated well in advance of a home visit. Tech was courteous and thorough, explained the fix and gave me some tips for the future. If I have other issues with appliances, I would call them again.”

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    Leanne Scherbinske
    via Google

    “Timely and courteous service. Got us up and running again in no time.”

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    SANDY GERLING
    via Google

    “Shows up on time, communicates well about what is needed, fixes efficiently and doesn’t leave a mess.”

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    Gretchen Erhardt
    via Google

    “Our appliance technician from Mr. Appliance arrived promptly at our appointment time. He was friendly, efficient, and competent. Our washer works better now than ever.”

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    Greg Fisher
    via Google

    “On time, professional,reasonable. Highly recommend.”

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    Brad Hicks (Brad)
    via Google

    “The Mr Appliance repairman, Jack, showed up promptly at the beginning of the time frame they had given to me (both times). He had a smile & was very professional determining that the electronic component that was malfunctioning quickly. He advised me on how to make the replacement component last longer & gave me a military retiree discount. Although I am an Air Force retiree he gave me the discount 😆. Jack is a Navy retiree. I will be calling Mr Appliance from now on for any help I may need but my Speed Queens are very dependable. Thanks Jack & Mr Appliance for getting our washing machine back in service so quickly!!”

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    Sheri Tice
    via Google

    “I have worked with this company a few times with a great experience.”

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    Larry Kanaster
    via Google

    “Excellent service and fair pricing. Very knowledgeable about all appliances. I would not hesitate to call again if needed.”

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    Kris Siebert
    via Google

    “The office staff and Reagan were very responsive. They were able to fix our fridge sooner than expected and Reagan arrived with the needed parts, great customer service. Service: Refrigerator/freezer repair Service: Refrigerator/freezer repair”

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    TOM TRELEVEN
    via Google
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    Jim Yurina
    via Google

    “Repair was done in a timely manner and repair man was very good and polite. Service: Dishwasher repair Service: Dishwasher repair”

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    dawg 7579
    via Google

    “Very prompt and good service Services: Washing machine repair, Refrigerator repair Services: Washing machine repair, Refrigerator repair”

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    M. M.
    via Google

    “The repairman was very knowledgeable and helpful. Service: Dishwasher repair”

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    Emma Hope
    via Google

    “Mark was very friendly and very knowledgeable about his craft. Service: Refrigerator repair”

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    KRISTEN GIROUX
    via Google

    “Call Mr. Appliance. of Tacoma first! I highly recomemd them!!! Tanya took my call on a Sat. My apt was the first they had the following Friday. My Samsung dryer was getting worse and I was afraid to use it. I called Tanya back on Monday to get on the cancellation list. She said they rarely got cancels but she would let me know. They did get a cancelation and they moved me up to Tuesday. Regan came out, on time, fixed my dryer, for less than 1/2 of what a new Samsung dryer would cost. I am thrilled! Regan was professional and knowledgable and fixed it while he was here. He had the parts with him. He was polite, friendly, clean; he even put a mat on the floor at the door. Just all around great company and people. Good service is really hard to come by these days. It's like people don't know what customer service is anymore. NOT the case with this company. Thank you so much! Tanya and Regan and Mr. Appliance! Service: Dryer repair”

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    Luke Mead
    via Google

    “The entire team was great from the lady who called to schedule our appointment to the technician that came on site. They had to come twice because a part was missing but even with that they made sure that our dryer was in good working order before they left. We will use them again. Service: Dryer repair”

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    Herb Martin
    via Google
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    debra kerns
    via Google

    “Reagen was AWESOME and worked very hard to fix my old Samsung dishwasher which was cost prohibitive. I REALLY appreciated that Mr. Appliance and Tonya were so very helpful in coming right back out that week and installing a new dishwasher for me. In these days of COVID, it is nearly impossible to get good reliable help and this company is IT! Thank you so much!”

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    Ryan Schell
    via Google
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    soccerphlip
    via Google
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    Jared Anderson
    via Google

    “These guys were awesome!! I highly recommend them. Tonya was amazing to work with for scheduling. Mark, who did the repair was beyond professional, honest and just nice to be around. Won’t use anyone else in the future! Service: Refrigerator repair”

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    ELIZABETH CALIEBE
    via Google

    “Repair on dishwasher. Diagnostic performed by technician Regan . You could tell from his questions and assessment that he was like an appliance “doctor”. Very courteous and knowledgeable. He figured it out, ordered the parts and it works like new again. He was prompt and called ahead with more specific arrival time on days of service. It was easy to get appointments that matched my availability. Electronic dishwasher cycles can be a challenge to figure out and Regan had a confidence level that you could tell stemmed from experience! I am very happy with the final results! I highly recommend Mr. Appliance of Tacoma. Elizabeth Service: Dishwasher repair”

Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!