Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of St Charles
Real Stories, Real Results
- Janet & Ron Johnsonvia Google
- rosemarie blackvia Google
“Came to fix our dryer and did a great job. Was friendly and knowledgeable. Even went above and beyond and got the coins out of the dryer and opened the front of the washer to get the lost socks out”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that our technician provided excellent service and went the extra mile for you. Your satisfaction is our priority, and we appreciate your kind words. If you need any assistance in the future, feel free to reach out. Thank You! - Mr. Appliance of Anchorage Team”
- John Palmervia Google
“They were awesome right upfront with pricing very informative”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you found our pricing transparent and our team informative. We strive to provide excellent service, and it's rewarding to know we met your expectations. Your support is greatly appreciated, and we look forward to serving you again! Thank You! - Mr. Appliance of Anchorage Team”
- Helen Blockervia Google
“Kyle was punctual and professional. He did great work and in a timely manner.”
Owner Response:
“Thank you for your kind words, Helen! We're thrilled to hear that Kyle provided you with punctual and professional service. Your satisfaction is our top priority, and we appreciate your recognition of his hard work. We look forward to serving you again in the future! Thank You! - Mr. Appliance of Anchorage Team”
- Russellvia Google
“Excellent experience. Thanks Kyle”
Owner Response:
“We're thrilled to hear you had an excellent experience, Russell! Thanks for your kind words and recognition of Kyle. We look forward to seeing you again soon! Thank You! - Mr. Appliance of Anchorage Team”
- Cantina Ink-SusanaCastellanosvia Google
Owner Response:
“Thank you for the 5-star rating! We're thrilled to hear that you had a great experience at Garcia's Cantina. Your support means a lot to us, and we look forward to serving you again soon! Thank You! - Mr. Appliance of Anchorage Team”
- Tina Worleyvia Google
Owner Response:
“Thank you for your five-star rating! We're thrilled to hear you had a great experience. Your support means a lot to us. We look forward to serving you again! Thank You! - Mr. Appliance of Anchorage Team”
- Bobby Alstonvia Google
Owner Response:
“Thank you for your 5-star rating! We're thrilled to hear you had a great experience. Your support means a lot to us, and we look forward to serving you again soon. Thank You! - Mr. Appliance of Anchorage Team”
- Madylin Coopervia Google
“Great service”
Owner Response:
“Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our service. Your satisfaction is our top priority, and we look forward to serving you again soon. Thank You! - Mr. Appliance of Anchorage Team”
- Quincy Dooganvia Google
Owner Response:
“Thank you for the wonderful 5-star rating! We appreciate your support and look forward to serving you again soon. Thank You! - Mr. Appliance of Anchorage Team”
- Bob Pawlowskivia Google
“Kyle was very pleasant and skilled in refurbishing our JENN AIR Downdraft top, making it perform like new.”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that Kyle was able to refurbish your JENN AIR Downdraft top to your satisfaction. Providing top-notch service and skilled craftsmanship is our goal, and it's great to know we achieved that for you. We appreciate your support and hope to serve you again in the future! Thank You! - Mr. Appliance of Anchorage Team”
- Cynthia Montaguevia Google
“Repairman was prompt. Diagnosed pro bien within an hour. Great service”
Owner Response:
“Thank you for your wonderful feedback, Cindy! We're thrilled to hear that our repairman provided prompt and effective service. It's always our goal to diagnose issues quickly and efficiently. Your satisfaction is our top priority, and we appreciate your positive review. Thank You! - Mr. Appliance of Anchorage Team”
- Jared / Jenny Kosinvia Google
Owner Response:
“Thank you for your 5-star rating! We're thrilled to know you had a great experience. We look forward to serving you again soon! Thank You! - Mr. Appliance of Anchorage Team”
- Tesha Mulkeyvia Google
“Great customer service, super friendly and showed us what was wrong and how to fix it for future reference.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you had a great experience with our team and found the service helpful. We appreciate your support and look forward to assisting you again in the future! Thank You! - Mr. Appliance of Anchorage Team”
- Terri Foechterlevia Google
“Great service again! They were able to schedule me for the next day and my dryer should be good for several more years now. I appreciate their 1-year warranty on their service also.”
Owner Response:
“Thank you for your wonderful feedback, Terri! We're thrilled to hear that you received great service and that we could accommodate you quickly. It's our goal to ensure your dryer runs well for years to come, and we're glad you appreciate the warranty on our work. We look forward to assisting you again in the future! Thank You! - Mr. Appliance of Anchorage Team”
- Rene Gavarretevia Google
Owner Response:
“Thank you for your 5-star rating! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to welcoming you back soon. Thank You! - Mr. Appliance of Anchorage Team”
- Bruce Brownvia Google
“Got it done.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that we met your expectations. Your satisfaction is our priority, and we look forward to serving you again. Thank You! - Mr. Appliance of Anchorage Team”
- Chester Incevia Google
“I cannot say enough about Mr. Appliance and the service they provided. To be completely honest, I hadn't heard of this service when our heat pump dryer stopped drying. I made a mistake asking another local small company that has not been trained in this newer technology. Kyle was fast, professional and friendly. These are my goto guys for the future!”
Owner Response:
“Thank you for your wonderful feedback, Chester! We're thrilled to hear that you had a great experience with Kyle and that our team was able to assist you effectively. It's always our goal to provide top-notch service, especially with modern appliances. We appreciate your trust in us and look forward to being your go-to team in the future! Thank You! - Mr. Appliance of Anchorage Team”
- Michel Villonvia Google
“I was delighted to have a technician available the same day due to some repairs done not far from my house. Kyle is fast, efficient, very knowledgeable and the service from the office was excellent. Mr. appliance services is definitively at the top of my list. Keep up the good work Thanks. Michel Villon”
Owner Response:
“Thank you for your wonderful feedback, Michel! We're thrilled to hear that Kyle provided fast and efficient service, and that our team met your expectations. It's great to know that you found us to be a top choice for appliance services. Your kind words motivate us to keep delivering excellent service. We appreciate your support! Thank You! - Mr. Appliance of Anchorage Team”
- Patty Rothwellvia Google
“Nova arrived right on time, was very courteous and knowledgeable. She was considerate and professional. Had my dryer up and running quickly. I also had an excellent experience with their front office. I highly recommend Mr. Appliance.”
Owner Response:
“Thank you for your wonderful feedback, Patty! We're thrilled to hear that Nova provided you with prompt and professional service and that you had a positive experience with our front office as well. Your recommendation means a lot to us, and we’re glad we could help get your dryer running smoothly. We look forward to assisting you again in the future! Thank You! - Mr. Appliance of Anchorage Team”
- Carissa Easthamvia Google
“I had a broken dryer. Appointment was easy to schedule. The employee that assessed the problem was on time, knowledgeable and courteous. A part had to be ordered and came within a week. The part was installed a week after the assessment visit and fixed the problem. The second visit had the same characteristics of the first. Would recommend.”
Owner Response:
“Thank you for your positive feedback, Carissa! We're glad to hear that your experience with our scheduling and service was smooth and satisfactory. Our team strives to be punctual and knowledgeable, and it's great to know that both visits met your expectations. We appreciate your recommendation and are here to help should you need any further assistance in the future. Thank You! - Mr. Appliance of Anchorage Team”
- Gene Masonvia Google
“Love these guys! Great service helped me out tremendously.”
Owner Response:
“We appreciate your kind words, Gene! It's wonderful to hear that our team was able to assist you effectively. Thank you for your support and for taking the time to share your experience. We look forward to serving you again! Thank You! - Mr. Appliance of Anchorage Team”
- Doreen Jackvia Google
“Excellent service! I appreciated the diagnosis fee being applicable toward service costs when I chose service! It was quick to get scheduled and same day for the fix for both washer and dryer. Thank you!”
Owner Response:
“Thank you for your fantastic review, Doreen! We're delighted to hear that you appreciated our service and the quick scheduling. It was our pleasure to assist with your washer and dryer. Your support means a lot to us! Thank You! - Mr. Appliance of Anchorage Team”
- Chelsea Emeryvia Google
“A great company! Great communication and extremely efficient. Everyone I interacted with was always very friendly. I highly recommend them.”
Owner Response:
“Thank you for your wonderful review, Chelsea! We're thrilled to hear that you had such a positive experience with our team. Your recommendation means a lot to us, and we hope to serve you again in the future! Thank You! - Mr. Appliance of Anchorage Team”
- Erin Mingronevia Google
Owner Response:
“Thank you for the 5-star rating, Erin! We're glad to have your support and look forward to serving you again. Thank You! - Mr. Appliance of Anchorage Team”
- Erik Petersvia Google
“Stephen was an expert on all aspects of the the job and made sure to lay out all of our options following diagnostics to allow us to make informed decisions. Can't thank and recommend him enough.”
Owner Response:
“Thank you for your wonderful review, Erik! We're delighted to hear that Stephen provided such expert service and guidance. Your recommendations mean a lot to us, and we look forward to assisting you again in the future! Thank You! - Mr. Appliance of Anchorage Team”
- AK Fishvia Google
“Had our 2007 LG Dryer giving its death squeal and thought uh-oh to replace the set will be $$$$. Called Mr. Appliance and they were to work me in the next day after I called. I said yes, of course. Kyle came out and was very courteous and explained what was going on. He had the parts kit on hand and we went with it. Now dryer is working as it should. Don't hesitate, go with Mr. Appliance for all your appliance repair needs.”
Owner Response:
“Thank you for your fantastic review, AK Fish! We’re thrilled to hear that Kyle was able to assist you so promptly and that your dryer is back to working condition. Your recommendation means a lot to us, and we appreciate your trust in Mr. Appliance for your repair needs! Thank You! - Mr. Appliance of Anchorage Team”
- Jamie Koeritzvia Google
“Very smooth experience. They had an appointment available the day after I called and the service was great”
Owner Response:
“Thank you for your wonderful feedback, Jamie! We're thrilled to hear that your experience was smooth and that we could accommodate your appointment quickly. Your satisfaction is our priority, and we look forward to assisting you again! Thank You! - Mr. Appliance of Anchorage Team”
- Scott Nunnvia Google
“Showed up on time and were very quick to diagnose and fix the problem with our refrigerator.”
Owner Response:
“Thank you for your positive review, Scott! We're glad to hear that our team was prompt and efficient in resolving the issue with your refrigerator. Your satisfaction is our priority, and we appreciate your support! Thank You! - Mr. Appliance of Anchorage Team”
- Jlance99502via Google
“Very professional and clean. They were very helpful and proficient at the repair.”
Owner Response:
“Thank you for your wonderful review, Jlance99502! We are glad to hear that you found our service professional and efficient. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr. Appliance of Anchorage Team”
Owner Response:
“Thank you for the excellent rating! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon. Thank You! - Mr. Appliance of Anchorage Team”