Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Our Runnemede Appliance Repair Services
Real Stories, Real Results
- Walter Mullervia Google
- Luke Lindseyvia Google
“These guys are great. I put in a request online to have my dishwasher looked at and they were here the next day. They walked me through my options and I learned a ton. They don’t sell appliances so there’s no up-charge bs you need to worry about.”
Owner Response:
“Hi Luke, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Dustin Paughvia Google
“Heather and her team is the best!! Bob came right out and took care of our dishwasher, and we could not be happier! Thank you guys!!”
Owner Response:
“Hi Dustin, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Landa Lynellvia Google
“Bob & Bobby were great! They were able to come early and free up the rest of our day, were professional and informative. Great guys that do great work!”
Owner Response:
“Hi Landa, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- KPD17via Google
“Heather, Bob, and the whole team at Mr. Appliance are professional, punctual, and offer a high-level of customer service. After using their services on two separate occasions, I'm convinced they treat our appliances as if they were their own.”
Owner Response:
“Hi Kpd17, thank you for leaving this review for our team. We’re grateful for your support, and we’re glad to see that you were satisfied with our services. Thanks again for choosing Mr. Appliance, and have a great day!”
- Oscar Alonsovia Google
“Bob Hodge from Mr. Appliance quickly replaced my DCS oven igniter even while giving thorough explanations to answer my many questions. Interesting! Highly recommended! Thanks Bob!”
- snally500via Google
“🌟🌟🌟🌟🌟 I recently had the pleasure of meeting Heather Jones from Mr. Appliance of Runnemede and I am thoroughly impressed with her professionalism and dedication to her business. Heather and her team are committed to providing top-notch service and ensuring customer satisfaction. Their expertise in appliance repair is evident, and they go above and beyond to deliver prompt and reliable service. If you need appliance repair, I highly recommend Mr. Appliance of Runnemede. You can trust them to get the job done right!”
Owner Response:
“Hi Snally500, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Justin Falconevia Google
“Man named Robert came on time, was respectful polite and very knowledgeable.”
Owner Response:
“Hi Justin, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Edward Marinovia Google
“From the first pleasant phone call to start the process until Robert the tech completed the job I was totally happy with the results. Everything was explained in full and I was quoted a fair price. Work was done quickly and professionally. I wouldn’t call anyone but Mr.Appliance for my future needs!”
Owner Response:
“Hi Edward, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Roland Nicholsvia Google
Owner Response:
“Hi Roland, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- Frank Hodsonvia Google
“We are very pleased with the service that Robert and his trainee gave to us. They were very courteous, friendly and professional. They answered any questions we had and were right on time. Would recommend this company if anyone needs them”
Owner Response:
“Hi Frank, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Natalievia Google
Owner Response:
“Hi Natalie, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Cynthia Purnellvia Google
“My appliance worker, Robert has 20 years of service in his field and it shows. I was explained in detail of what my upright freezer needed, to be repaired and why it wasn't working the way it should have. I'm elderly and the respect shown to me when listening to my concerns was gratifying. My job took only a few days to be completed after my part came in. I am very pleased with the outcome and will most definitely, use Mr. Appliance again for my appliance repair needs.”
Owner Response:
“Hi Cynthia, thank you! We appreciate you leaving a review, and we’re happy to see that you had a great experience with our team. Thank you for choosing Mr. Appliance!”
- Donna Trentvia Google
“Quickly and economically fixed my 20 year old Maytag dryer!”
Owner Response:
“Hi Donna, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Joseph Bereslllvia Google
Owner Response:
“Hi Joseph, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Latavia Milbournevia Google
Owner Response:
“Hi Latavia, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Marie Snydervia Google
“Robert is great! Knew what the problem was right away and fixed it.”
Owner Response:
“Hi Marie, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Marianne Bascellivia Google
“They were on time they explained the work they had to do and got right too. And they clean everything up when they were finished.”
Owner Response:
“Hi Marianne, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Glaidy Alvarezvia Google
Owner Response:
“Hi Glaidy, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Michelle Dioriovia Google
“I called Mr Appliance for my oven and what I thought was a garbage disposal issue. I spoke with Heather on the phone, so friendly. Bob and Bobby came out to my home. Knew right away it was a plumbing issue not the garbage disposal and even recommended a local plumber. Fixed my oven within a half hour! Highly recommended!”
Owner Response:
“Hi Michelle, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Melissa De Marcovia Google
“Bob was amazing. He came out to look at my broken dishwasher and quickly figured out the problem. It wasn't worth it to fix it so he advised me on what dishwasher he'd suggest getting and that's what I did. When Home Depot came out to install, they were unable to and said there were major issues in the previous set up. I called Bob back out and he and Bobby installed it no problem and within an hour I had a working dishwasher!”
Owner Response:
“Hi Melissa, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- ScottJordanHeldvia Google
“Had a great experience with this company. Clear and prompt communication. Excellent customer service and a very knowledgeable technician!”
Owner Response:
“Hi Scottjordanheld, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Archer Artistvia Google
Owner Response:
“Hi Archer, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Nichol Slimmvia Google
“Called regarding an issue with my washer. Heather was friendly and quick to take my information in order to speak with their technician to see what the issue may be. Quickly got back to me to schedule, was able to get an appointment very quickly. Upon arrival, my technician Robert quickly diagnosed and fixed the issue. He was knowledgeable and very friendly, and also explained everything he did. Definitely will recommend Mr Appliance to anyone.”
Owner Response:
“Hi Nichol, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Cheryl Pearce Smithvia Google
“Extremely knowledgeable, professional, & pleasant.”
Owner Response:
“Hi Cheryl, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- Suellen Massivia Google
“Wonderful service on time very reliable and reasonable prices absolutely recommend.”
Owner Response:
“Hi Suellen, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Edward Thompsonvia Google
“Very friendly explained everything”
Owner Response:
“Hi Edward, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Robert Linckvia Google
“Knowledgeable and personable service”
Owner Response:
“Hi Robert, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!”
- Cathi Cowartvia Google
Owner Response:
“Hi Cathi, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Francis Accardovia Google
“Bob and his apprentice were very nice, explained the problem thoroughly, and fixed it promptly. Will definitely use these guys in the future (if needed) and I would recommend them to anyone else with an appliance issue.”
Owner Response:
“Hi Francis, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”
Owner Response:
“Hi Walter, thank you for leaving us this review. We're thrilled that you enjoyed your experience. Customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. We appreciate your kind words. Thank you again for choosing Mr. Appliance.”