Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Rockingham County
Real Stories, Real Results
- Ben M.via Google
- Tammy M.via Google
“My machine was making a bad grinding noise. So I called and and of course it didn't make that noise while he was here. But he was friendly and understanding and told me what options I would have if it continues. Wasn't really anything he could do. But still happy with the service.”
- Glorene S.via Google
- Sabina M.via Google
“Very knowledgeable, efficient and reasonably priced service. Would highly recommend.”
- Madeline A.via Google
“Tech courteous kept me informed of his arrival time”
Owner Response:
“Thank you, Madeline, for sharing your positive experience. It's wonderful to hear that the technician was courteous and kept you updated about the arrival time. Your feedback is truly appreciated.”
- Tom S.via Google
“Service man Bob very professional and helpful.”
Owner Response:
“Thank you for sharing your positive experience with Bob. It's wonderful to hear that his professionalism and helpful approach stood out during your service. Your feedback is truly appreciated.”
- Bruce C.via Google
Owner Response:
“Thank you, Bruce, for your five-star rating. Your positive feedback is truly appreciated, and it’s wonderful to know you had a great experience with us.”
- Debra F.via Google
“Friendly and courteous delivery!”
Owner Response:
“Thank you, Debra Flynn, for your kind words! We’re happy to hear you appreciated our friendly and courteous delivery service. We look forward to serving you again in the future.”
- Michael M.via Google
“Tech was very knowledgeable. This is the second time he has been to my home. He is professional and fair. He gave me great information for my situation. Thank you!”
Owner Response:
“Thank you for your feedback, Michael M! We appreciate you taking the time to share your experience and are delighted to hear that our technician provided knowledgeable and professional service during both of your appointments. It's great to know you found the information helpful for your situation.”
- Stephen B.via Google
“Have used Mr. Appliance/Epping for at least 10 years at three properties….Great level of Service and Attention to Detail by Jeanie and Daron. Competitive Pricing and Very Good Communication and Scheduling. Highly Recommended! 👍👍”
Owner Response:
“Thank you, Stephen Burack, for your kind words! We appreciate you taking the time to share your experience and are delighted to hear that Jeanie and Daron consistently provide a great level of service and attention to detail. It's wonderful to know that our competitive pricing and communication have met your expectations. Highly recommending us means a lot, and we look forward to continuing to serve you!”
- Genie S.via Google
“We always receive exceptional service!”
Owner Response:
“Thank you, Genie Smith, for your kind words! We’re happy to hear you consistently receive exceptional service from our team. We appreciate your continued trust in Mr. Appliance of Rockingham County.”
- Scott S.via Google
“They did a very professional job at a very reasonable price let us know the schedule and we’re on time very pleased”
Owner Response:
“Thank you for your feedback, Scott Smith! We're happy to hear that you found our service professional and our pricing reasonable. It's great to know our team was punctual and kept you informed about the schedule.”
- Marlene A.via Google
“Fixed the problem promptly”
Owner Response:
“Thank you for your feedback, Marlene Allen! We appreciate you taking the time to share your experience and are pleased to know our team was able to fix the problem promptly. We look forward to assisting you with any future appliance needs.”
- Scott A.via Google
“Aside from the initial answering service and having to wait a few days for a service visit, the gentleman they sent was very knowledgeable, pretty much knew what the issue was and had it fixed in short time. I'm the type that likes to watch and he was very good about that and answering questions. I don't often find myself complimenting service these days but this was a very good experience. Price was reasonable too.”
Owner Response:
“Thank you, Scott and Susan Bickford, for your kind words! We’re happy to hear that our technician was knowledgeable and addressed your issue efficiently while accommodating your interest in the process. We appreciate your feedback and are glad you had a positive experience with us.”
- Michele B.via Google
“Zach was polite and very efficient. Had my refrigerator up and running in a half-hour!”
Owner Response:
“Thank you for sharing your positive experience with Zach! We're delighted to hear that you appreciated his politeness and efficiency in getting your refrigerator up and running so quickly. Your feedback is greatly valued, and it’s wonderful to know that Zach was able to meet your expectations.”
- Ronnie E.via Google
“All workers were very respectful and thoroughly explained the problem. They were extremely competent! Thank you very much!!”
Owner Response:
“Thank you, Ronnie, for your kind words! We’re delighted to hear that our team was able to provide you with respectful and competent service, while clearly explaining the issue. Your satisfaction is our priority, and your feedback is greatly appreciated.”
- Ernie P.via Google
“Tech was extremely friendly, knowledgeable and very professional. Will recommend whenever we can.”
Owner Response:
“Thank you, Ernie, for your kind words. We're delighted to hear that you had such a positive experience with our technician. Your recommendation means a lot to us, and we're thrilled to have been able to provide you with friendly and professional service.”
- Paulette H.via Google
“My new stove was unusable. He knew just what needed to be done and did a great job fixing it. We are very appreciative and YES absolutely, we would recommend him to anyone.”
Owner Response:
“Thank you so much for your kind words, Paulette. We're delighted to hear that your stove is now working perfectly and that you had a positive experience with our service. Your recommendation means a lot to us, and we're grateful for the opportunity to assist you.”
- Gregory B.via Google
“Very professional staff! They even had the parts in their van to fix my 25+ year old washing machine! I very highly recommend them”
Owner Response:
“Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Mr. Appliance of Rockingham County. Your satisfaction is our top priority, and it's great to know that our service met your expectations. We truly appreciate your support and look forward to serving you in the future”
- Emily S.via Google
“Had a great experience getting our stove fixed with Mr Appliance. The technician was helpful, he did the estimate and came back 2 weeks later for the repair. He even went above & beyond to look at other aspects of the stove and help us get it back into top shape.”
Owner Response:
“Thank you for sharing your experience, Emily. We're thrilled to hear that our technician provided helpful service and took extra steps to ensure your stove was in top shape. Your kind words are greatly appreciated, and we’re glad we could assist you with your repair needs.”
- Douglas L.via Google
Owner Response:
“Thank you, Douglas, for your wonderful review! We are thrilled to hear that you had a positive experience with Mr. Appliance of Rockingham County. Your satisfaction is our top priority, and it's fantastic to know we met your expectations. We look forward to serving you again in the future.”
- George F.via Google
“Customer service was great, they kept me informed on date and time they would arrive. The technician was courteous and respectful of our floors an protected them when they moved our washing.”
Owner Response:
“Thank you, George, for your kind words. We are delighted to hear that you appreciated our customer service and that our technician was able to meet your expectations. It's important to us to keep our customers well-informed and to treat their homes with care and respect. Your feedback is greatly appreciated and motivates us to continue delivering exceptional service.”
- Sandra B.via Google
“He came within the 2 hr window, always friendly and curteous.”
Owner Response:
“Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Mr. Appliance of Rockingham County. Your satisfaction is our top priority, and it's great to know that our service met your expectations. We truly appreciate your support and look forward to serving you in the future”
- Kathy S.via Google
Owner Response:
“Thank you so much, Kathy, for your wonderful 5-star review! It's fantastic to hear that you had a positive experience with Mr. Appliance of Rockingham County. Your kind words and support mean a lot to us. We look forward to being of service to you again in the future!”
- Skye M.via Google
Owner Response:
“Thank you so much, Skye, for your fantastic review! We're thrilled to hear that you had a great experience with Mr. Appliance of Strafford County. Your satisfaction is our top priority, and it's wonderful to know we met your expectations.”
- Dolores N.via Google
“Zach is great!”
Owner Response:
“Thank you for your kind words about Zach! We're thrilled to hear that you had a positive experience with his service. Your feedback is greatly appreciated and encourages our team to continue providing excellent service.”
- Diane L.via Google
“Mr. Appliance staff responded to my email within 24 hours (during the weekend) and scheduled an appointment for the following day (Monday) to assess my washing machine issue. The repairman was prompt, a great communicator and very courteous. He made great suggestions and didn't try to oversell. Unfortunately, the cost of repairs was more than a new washing machine and as a result, I have opted to replace my washer. The only downside is that their service call was expensive at $150 but if they do perform repair service the call charge is applied to the total bill. Most repair services charge $99 upfront. But I will definitely call them again if the need arises due to their quick turn around and professionalism. Thank you for your kind and very quick response.”
Owner Response:
“Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Mr. Appliance of Rockingham County. Your satisfaction is our top priority, and it's great to know that our service met your expectations. We truly appreciate your support and look forward to serving you in the future”
- Suzanne S.via Google
Owner Response:
“Thank you so much, Suzanne, for your wonderful review! We're thrilled to hear that you had a positive experience with Mr. Appliance of Rockingham County. Your satisfaction is our top priority, and it's incredibly rewarding to know that we met your expectations. We truly appreciate your kind words and support.”
- Barb W.via Google
“Technician was very knowledgeable. Problem was identified and fixed. Area was clean when job was done. Mr Appliance in Epping NH is my Go To for repairs. Thank you. 😃”
Owner Response:
“Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Mr. Appliance of Rockingham County. Your satisfaction is our top priority, and it's great to know that our service met your expectations. We truly appreciate your support and look forward to serving you in the future”
- Test C.via Google
“Wonderful, fast service. Bob is great would recommend to anyone”
Owner Response:
“Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with us at Mr. Appliance of Rockingham County. Your satisfaction is our top priority, and it's great to know that our service met your expectations. We truly appreciate your support and look forward to serving you in the future”
“Zachary is an absolute great technician! Outstanding personality and very courteous and respectful!”