Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Provo
Real Stories, Real Results
- Sara H.via Google
- Connie C.via Google
Owner Response:
“Connie, thank you so much for your business and for using us for your appliance repair needs.”
- Leslie B.via Google
Owner Response:
“Leslie, thank you so much for your business and for using us for your appliance repair needs.”
- Richard K.via Google
Owner Response:
“Richard, thank you so much for your business and for using us for your appliance repair needs.”
- Dainia P.via Google
“Christopher serviced our dryer and was really friendly, informative and helpful! We have used Mr. Appliance in the past and it was great experience then too.”
Owner Response:
“Dainia, thank you so much for your business and for using us for your appliance repair needs.”
- Julie R.via Google
“I would highly recommend this company for any appliance repair. Very quick and efficient work”
Owner Response:
“Julie,, thank you so much for your business and for using us for your appliance repair needs.”
- Kent D.via Google
“Arrived on time. Knew what he was doing. Finished quickly and fixed the problem.”
Owner Response:
“Kent, thank you so much for your business and for using us for your appliance repair needs.”
- Kenna I.via Google
“Our serviceman was professional, prompt, and above all else informative. He was incredibly knowledgeable and talked us through not only what the problem and solution were but how to avoid it in the future. There may be more inexpensive options but I will happily use them again for the ease and high class service.”
Owner Response:
“Kenna, thank you so much for your business and for using us for your appliance repair needs.”
- Steve M.via Google
“The service man was very knowledgeable and quickly diagnosed the problem. The part had to be ordered but the repair was completed 3 days later.”
Owner Response:
“Beth, thank you so much for your business and for using us for your appliance repair needs.”
- Stephanie T.via Google
“Jerry was very knowledgeable and skilled. He diagnosed the problem quickly and professionally. He respected our home by wearing shoe covers and putting a cloth over our wood floor so that his tool bag didn’t scratch the floor.”
Owner Response:
“Stephanie, thank you so much for your business and for using us for your appliance repair needs.”
- Brandy D.via Google
“Quick response and came in the window expected. Friendly technician and we’re back in business with our stove!”
Owner Response:
“Brandy, thank you so much for your business and for using us for your appliance repair needs.”
- Jalaire A.via Google
“He was very knowledgeable and thorough.”
Owner Response:
“Jelaire, thank you so much for your business and for using us for your appliance repair needs.”
- Kathryn C.via Google
Owner Response:
“Kathryn, thank you so much for your business and for using us for your appliance repair needs.”
- David G.via Google
“Had a great experience with them related to a dryer that was not working properly. I called in a Saturday and their technicians were able to come first thing Monday morning. They explained everything is clear and transparent terms, diagnosed the problem, reassured us that it was a common problem and that the fix would last a long time. They had the replacement parts with them and had it fixed and tested within a short time. Very happy with the service.”
Owner Response:
“David, thank you so much for your business and for using us for your appliance repair needs.”
- Nathan P.via Google
“Jerry did a great job, and tried very hard to figure out the problem, even though it eventually became recognized that it couldn't be fixed.”
Owner Response:
“Nathan, thank you so much for your business and for using us for your appliance repair needs.”
- Paul B.via Google
Owner Response:
“Paul, thank you so much for your business and for using us for your appliance repair needs.”
- Jim F.via Google
Owner Response:
“Jim, thank you so much for your business and for using us for your appliance repair needs.”
- Jenny B.via Google
“Best experience. Fair price. He knew his appliances very well. Had the fix ready from years of experience.”
Owner Response:
“Jenny, thank you so much for your business and for using us for your appliance repair needs.”
- Paul A.via Google
“Jerry was terrific. Did a great job. Tracy handled scheduling very efficiently and friendly.”
Owner Response:
“Paul, thank you so much for your business and for using us for your appliance repair needs.”
- Jeremy P.via Google
Owner Response:
“Jeremey, thank you so much for your business and for using us for your appliance repair needs.”
- Chad M.via Google
“These guys do great work! They are timely and professional. I know when I have an issue come up with one of our appliances, I can call and they take care of it till the problem is solved, thank you!”
Owner Response:
“Chard, thank you so much for your business and for using us for your appliance repair needs.”
- Kelby C.via Google
“Had to repair my ice maker in my Bosch fridge and it was sooth easy and fast!”
Owner Response:
“Kelby, thank you so much for your business and for using us for your appliance repair needs.”
- Russell O.via Google
“Great job getting the ice maker repaired. I called several repair shops and none would/could service this model. Mr. Appliance team communicated through well through the parts issues and still got the job done in a reasonable period of time. I was really grateful that Mr. Appliance performance.”
Owner Response:
“Russell, thank you so much for your business and for using us for your appliance repair needs.”
- Gordon B.via Google
“The diagnostic appointment was scheduled quickly (although I did have a problem scheduling online, but when I called the appointment was set up). The tech, Christopher, was efficient, knowledgeable and skilled. The parts came in quickly and the installation was scheduled quickly. Christopher came and installed the parts and checked everything out. We were up and washing within a week of the machine breaking down. I'm glad I found Mr. Appliance!”
Owner Response:
“Gordon, thank you so much for your business and for using us for your appliance repair needs.”
- Brian C.via Google
“The repairman was quick, professional, and knowledgeable.”
Owner Response:
“Brian, thank you so much for your business and for using us for your appliance repair needs.”
- D F.via Google
“Fixed fridge fast. Very good technicia”
Owner Response:
“D "Frosty" C, thank you so much for your business and for using us for your appliance repair needs.”
- Crisanne B.via Google
“Great repairman. So friendly too!!”
- Gary S.via Google
“They are a very good company. I would not hesitate to use them again”
- Anvil A.via Google
- Heather L.via Google
Owner Response:
“Heather, thank you so much for your business and for using us for your appliance repair needs.”
“My icemaker was broken. Jerry came out and made a top notch. Definitely will use this company again and will refer them to my friends for any appliance repairs.”
Owner Response:
“Sara, thank you so much for your business and for using us for your appliance repair needs.”