Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Owings Mills
Real Stories, Real Results
- Chaim P.via Google
- Joann C.via Google
- Mary D.via Google
- Selvin E.via Google
- Eric M.via Google
“I had a wonderful experience with Mr. Appliance of Owings Mill. Our Smart Samsung Refrigerator wasn't cooling anymore, our technician Mr DARNELL was polite, thorough, and neat. He diagnosed the issue with our fridge and freezer very quickly and was able to fix the problem. We would absolutely use this company again and highly recommend them to others. I could not be more pleased with the quality of work and professional ethics of Mr DARNELL knowledgeable and competent. He was meticulous in cleaning up after the job was complete. The price was fair. Highly recommended Thank you for saving our smart Samsung refrigerator and freezer Mr DARNELL. Eric Mpako”
- Amy S.via Google
“Very helpful”
- Casey D.via Google
“Our tech was very knowledgeable and friendly- was able to get to the cause of the issue and take care of it straight away. We had a crazy storm hit and he still managed to make it to us. Thanks for your help!”
- Gigi B.via Google
“Darnell was terrific. He was friendly, answered all my questions. The problem was quickly identified and Darnell was able to fix my oven.”
- Jeffrey L.via Google
“I am so pleased with Mr Appliance of Owings Mill. I had a noisy dishwasher and nobody could fix it because it was Fisher Paykel but Darnell Whitt knew exactly what to do and fixed it quickly. Great service!”
Owner Response:
“Thank you so much Jeffrey for taking the time to leave us a five star review and for the very kind words. We are thrilled that Darnell was able to quickly and efficiently repair your Fisher Paykel dishwasher and you had such a great experience with Mr. Appliance of Owing Mills. We really appreciate your business and look forward to helping again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Denise D.via Google
Owner Response:
“Thank you, Denise for taking the time to leave us a five star review. We sincerely appreciate your business and look forward to helping again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Yvonne P.via Google
“Appointment was arranged promptly.Our technician was courteous and knowledgeable. The repair was made in a timely fashion.I highly recommend the Mr Appliance team.”
Owner Response:
“Thank you, Yvonne for taking the time to leave us a five star review and for the very kind words. We are thrilled that you had a great experience with Mr. Appliance of Owings Mills. We sincerely appreciate your business and look forward to helping again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Jessica O.via Google
“Our technician, Montreal, was very knowledgeable and personable. He explained the issue with our fridge and gave us great options.”
Owner Response:
“Thank you, Jay for taking the time to leave us a five star review. We sincerely appreciate your business and we are so happy Montreal took such good care of you. Please don’t hesitate to call us again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Irma F.via Google
“Mr. Appliance had a great service! My oven broke today and I have a party to cook for in 3 days. They fit me in the same day and Technician Montreal M. was phenomenal and saved my dinner party. Thank u for great, professional, and prompt service!”
Owner Response:
“Thank you Irma so much for taking the time to leave us a five star review and for your very kind words. We are thrilled Montreal was able to get you back up and running and you had a successful dinner party. We appreciate your business and look forward to helping again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Gregory W.via Google
“Very professional and courteous staff. Very knowledgeable about the appliances.”
Owner Response:
“Thank you, Gregory for taking the time to leave us a five star review. We are so happy you had such a positive experience with Mr. Appliance of Owings Mills. We look forward to helping again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Joseph R.via Google
“We had an emergency with our dryer and they were able to take care of it within 1 hour. Adam was very nice and professional.”
Owner Response:
“Thank you Loretta for taking the time to leave us a five star review. We are thrilled Adam was able to repair your dryer so quickly and efficiently and you had a great experience with Mr. Appliance of Owings Mills. We sincerely appreciate your business. Wishing you all the best!”
- V K.via Google
“I had a gas leak from a stove burner. After 👀 the cost of a new stove, I opted to contact a repairman. I found Mr. Appliance on the BBB website. Darnell was my service technician. He was extremely knowledgeable and polite. The fee to replace the burner gas tube was under $400; significantly less than the cost of a new stove. I highly recommend this company.”
Owner Response:
“Thank you so much VK for taking the time to leave us a five star review and for the kind words. We are so happy that Darnell took such good care of you and your oven. We sincerely appreciate your business. Please don’t hesitate to call us again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Claire L.via Google
Owner Response:
“Thank you very much Claire for taking the time to leave us a five star review. We sincerely appreciate your business and look forward to helping again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Robert T.via Google
Owner Response:
“Thank you very much Robert for taking the time to leave us a five star review. We sincerely appreciate your business and look forward to helping again in the future if you have any other appliance repair needs. Wishing you all the best!”
- Marjorie F.via Google
“My experience was good from my phone call to completion of the job. Montreal, the technician, was very personable. He had the necessary knowledge to find the freezer problem and properly repair. The fee was reasonable. I would use this company again, if needed.”
Owner Response:
“Thank you, Marjorie for taking the time to leave us a five star review and for the kind words. We are thrilled that Montreal repaired your freezer in a quick and efficient manner. We sincerely appreciate your business. Please don’t hesitate to call us again in the future, if you have any other appliance repair needs. Wishing you all the best!”
- Lisa M.via Google
“Hey, the technicians were prompt, knowledgeable, professional and friendly. The technicians were on time and greeted me professionaly. And they Corrected My Problem immediately. Customer Service was awesome, they answered call immediately,and scheduled right away. I'm horrible with names, but Chris, Darnell and the other Young Man who came today And the YOUNG LADIES, who answered the phone were AWSOME”
Owner Response:
“Thank you so much Lisa for taking the time to leave us a five star review and for the very kind words. We are so happy you had such a great experience with Mr. Appliance of Owings Mills and we look forward to helping again in the future with any other appliance repair needs, you may have. Wishing you all the best!”
- Shani G.via Google
“They were on-time, accommodating and pleasant to work with. I found the worker to be very professional and did the work quickly and left no mess. I needed their service again and was again extremely satisfied… They were able to fit me into their schedule timely and quickly diagnosed the problem and ordered the new part I needed. All this was done quickly and pleasantly.”
Owner Response:
“Thank you so much for the opportunity to serve you and repair your appliance. Your business is very important to us and we sincerely appreciate it.”
- Rachel N.via Google
“Efficient and quick in responding. Took care of problem”
Owner Response:
“Thank you very much Rachel for taking the time to leave us a five star review. We sincerely appreciate your business. We look forward to helping you again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Jasmine T.via Google
Owner Response:
“Thank you very much Jasmine for taking the time to leave us a five star review. We sincerely appreciate your business and look forward to helping again in the future with any appliance repair needs you may have. Wishing you all the best!”
- Teresavia Google
“The technician was efficient and professional. The repair was fast and the cost is reasonable. I would recommend this company if you need service for your appliances.”
Owner Response:
“Thank you so much Teresa for taking the time to leave us a 5 star review and for your kind words. We sincerely appreciate your business.We are so happy you had such a great experience with Mr. Appliance of Owings Mills and look forward to helping again in the future if you have any other appliance repair needs. Wishing you all the best!”
- Zandyvia Google
Owner Response:
“Thank you, Zandy for taking the time to leave us a five star review. We sincerely appreciate your business and look forward to helping in the future with any appliance repair needs you may have. Wishing you all the best!”
- Bryant W.via Google
Owner Response:
“Thank you, Bryant so much for taking the time to leave us a five star review. We sincerely appreciate your business. Please don’t hesitate to call us again in the future if you have any other appliance repair needs. Wishing you all the best!”
- Dominic S.via Google
Owner Response:
“Thank you Dominic for taking the time to leave us a five star review. We sincerely appreciate your business and look forward to helping if you have any other appliance repair needs in the future. Wishing you all the best.”
- Abby W.via Google
“The technician arrived right on time, figured out the problem quickly, had the new part in his vehicle, and replaced it in a few minutes. He also took pictures and videos to show me the problem. He was polite, efficient, and knowledgeable.”
Owner Response:
“Thank you, Abby for taking the time to leave us a five star review and for the very kind words. We are so glad we were able to resolve your appliance repair issue quickly and efficiently. Please don’t hesitate to call again in the future if you have any other appliance repair needs. Wishing you all the best!”
- Paul G.via Google
“Service techs are knowledgeable and professional.”
Owner Response:
“Thank you, Paul so much for taking the time to leave us a five star review and for your kind words. We are thrilled that you had such a great experience with Mr. Appliance of Owings Mills and look forward to helping you again in the future if you have any other appliance repair needs. Wishing you all the best!”
- Barbara K.via Google
“The response time was great, the service man was efficient, and my refrigerator was fixed. I was afraid we would have to get a new one, but it was easily fixed.”
Owner Response:
“Thank you so much Barbara for taking the time to leave us a five star review and such kind words. We are thrilled that we were able to repair your refrigerator quickly and efficiently. We sincerely appreciate your business. Please don’t hesitate to call us again in the future if you have any other appliance repair needs. Wishing all the best!”
“Very nice very professional quick 😃”