Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance Of Owensboro
Real Stories, Real Results
- Ariela Alpertvia Google
- Aubrey Sellersvia Google
“Technician was on time and very knowledgeable. he repaired the pilot light ignition for my oven And was finished within 30 minutes”
Owner Response:
“Thank you for taking the time to share your experience, Aubrey. We are delighted to hear that our technician was punctual and able to efficiently repair the pilot light ignition on your oven. Your satisfaction is important to us, and we appreciate your kind words about our service. Greg Bahry, Owner”
- Marion Wadevia Google
“We had to have the entire tub of our washing machine replaced because the bearings failed. It was basically the transmission and a major problem to fix. Mr. Appliance did an amazing job. They worked with the company on the warranty. They kept me informed on whether the parts had come in, and scheduled us immediately when they did. They texted when their service man was on his way with his name and photo. It is now running like new. They have skilled service people, are very professional and care about their customers more than most companies I have dealt with.”
Owner Response:
“Marion, thank you for giving us the opportunity to work on your Speed Queen washer. We're so happy to hear that your machine is like new again! Also, we really appreciate the kind feedback. Greg Bahry, Owner”
- Dennis Hellervia Google
“Very knowledgeable technician.Could have “fooled” us into thinking the appliance needed more work, but was honest and said it only needed cleaning. He cleaned it, charged only for that, and was even early,”
Owner Response:
“Dennis, thank you for taking the time to leave this review. As an owner, hearing this feedback makes me very proud. We appreciate your business. Greg Bahry, Owner”
- Vinita Chandwanivia Google
“Great and professional. Blake took the time to be thorough and accurate with his diagnosis and recommendations.”
Owner Response:
“Thank you, Vinita! We are so thankful for your review and business!”
- Josh Sudderthvia Google
“Great service. On time, friendly, excellent communication, and efficient. Charles and Travis were great. Highly recommend.”
Owner Response:
“Thank you, Josh! We greatly appreciate your feedback! ”
- Claire Timmvia Google
Owner Response:
“Thank you so much for your wonderful 5-star review, Claire! We are thrilled to hear that you had a positive experience with Mr. Appliance of River Oaks. Your satisfaction is our top priority, and it's fantastic to know that we met your expectations. We greatly appreciate your support and look forward to serving you again in the future.”
- Courtney Olivarivia Google
“I was able to get an appointment quickly and the communication with the company and my tech was great! Javier completed my repair accurately and efficiently!”
Owner Response:
“Thank you, Courtney, for this amazing review!”
- Luis Gonzalezvia Google
“Knowledge technicians, efficient , on time and also took the time to answer all questions, technician was sure to verify that everything was working accordingly with manufacturing specifications and to my satisfaction. Will definitely recommend it to anyone 👌”
Owner Response:
“Thank you so much, Mr. Gonzalez! We appreciate your business!”
- Krysia Lynesvia Google
“They were able to come out promptly and had the issue resolved. My Speed Queens are working again! No more laundromat (for now).”
Owner Response:
“Thank you so much for sharing your experience, Krysia. We're delighted to hear that our team was able to promptly resolve the issue with your Speed Queen dryer. We appreciate your business. Greg”
- Justine Adilettavia Google
Owner Response:
“Thank you so much for taking the time to leave us a 5-star review, Justine! We are thrilled to hear that you had a positive experience with Mr. Appliance of River Oaks. If you ever need our services again in the future, please don't hesitate to reach out.”
- Benjamin Neckvia Google
“Very quick and efficient and solved the problem.”
Owner Response:
“Thank you for taking the time to leave us a review, Ben! We are pleased to hear that our service for your GE dryer solved your problem. If you ever need assistance in the future, please don't hesitate to reach out. Greg”
- Rahul Katoriavia Google
Owner Response:
“Thank you for taking the time to leave such a positive review, Rahul! We are thrilled to hear that you had a great experience with Mr. Appliance of River Oaks. Please don't hesitate to reach out if you ever need assistance in the future. Greg”
- Kelley Langvia Google
“Have worked on ice maker ; washer; stove; dishwasher; microwave….over last 3 + years. Always satisfied. Well qualified repair workers; they stick with a problem or part sourcing issue. They are reliable, timely & follow up if issues arise. Very pleased. Honest feedback re whether a repair is worth it or not. I have been satisfied.”
Owner Response:
“Hi Kelley, we truly appreciate these kind comments and we're grateful to have you as a loyal customer. Thank you so much! Greg”
- Kurt Gumbergervia Google
“Great communication, they send you text messages, announcing their arrival of your technician along with his photograph, they’re always on time and they fix my old professional garland, stove perfectly. The technician was courteous and knowledgeable and great at his job.No one else in town would touch it, but they came out and got the job done. Highly recommend”
Owner Response:
“Kurt, we appreciate being given the opportunity to repair your stove. Hearing this high praise makes our whole team proud and motivated to serve our customers. Thank you so much! Greg”
- Richelle Montgomeryvia Google
“Chuck helped us diagnose an issue with our new wall oven. While he was here, he ordered parts to repair our gas cooktop and educated me on our ice maker! What a knowledgeable gentleman who is friendly and professional. Will always call them with any appliance issues.”
Owner Response:
“Richelle, we appreciate your kind review! Thank you for taking the time to leave us your feedback about the service Chuck provided. We look forward to serving you again in the future. Greg”
- George Petheriotesvia Google
Owner Response:
“Thank you so much for the glowing 5-star review, George! We are thrilled to hear that you had a positive experience with Mr. Appliance of River Oaks. Our team works hard to provide top-notch service, and we are delighted that we could meet your expectations. Thank you for choosing us for your appliance repair needs!”
- Barbaravia Google
Owner Response:
“We're glad to hear that you were very satisfied with our services. Thank you for working with us at Mr. Appliance of River Oaks, and we look forward to serving you again in the future. Greg”
- Meagan Travisvia Google
“I originally hired a 4.9 star 1,800 reviews rated company on Google to repair my Asko dishwasher. They caused more damage than they repaired and it was pretty clear they didn’t now what they were doing and watching YouTube repair videos while at my house. After they came twice I decided to cut my losses and Mr. Appliance came out and immediately identified the issue, made the repair and gave me a discount for my troubles. I highly recommend them. They did a great job and were clearly versed in the Asko dishwasher.”
Owner Response:
“Meagan, we appreciate you calling us to repair your Asko dishwasher. As an owner, nothing is better than hearing one of our techs dug into an issue and solved the problem for a customer. We are grateful for the opportunity. Thank you, Greg”
- Michael Holmesvia Google
“Excellent service I would give them my highest recommendation”
Owner Response:
“Thank you for your kind words, Michael! We are thrilled to hear that you had an excellent experience with our service. If you ever need help again in the future, please don't hesitate to reach out.”
- Sherry Levyvia Google
Owner Response:
“Thank you for the positive rating! We thrive with rating from loyal customers such as yourself! ”
- Robert Moorevia Google
“Travis did a great job. Thank you”
- Ray McCloskeyvia Google
“Xavier from Mr. Appliance did a good job at a fair price too. Courteous and reliable. Ray McC Oct 1, 2024”
Owner Response:
“Thank you for your kind words, Ray! We're glad to hear that Xavier provided you with courteous and reliable service at a fair price. Your satisfaction is our priority, and we appreciate your support!”
- Myra Williamsvia Google
“Very quick response, tech came out on next available day and resolved the issue quickly and efficiently! Will use again!”
Owner Response:
“Wow! Thank you so much, Myra! We are so happy everything went well! ”
- marci (Aika)via Google
- Jeanine Van Wagenenvia Google
“Great company to work with.”
Owner Response:
“Jeanine, we appreciate the kind review. I'm please to hear that Javier fixed your leaky LG washer. Greg Bahry, Owner”
- Vaughan Clarkvia Google
“They did great work at a reasonable price. Their tech (Javier) arrived promptly, was very professional and even arrived a little early. I highly recommend them.”
Owner Response:
“Les, thank you for the opportunity to repair your KitchenAid double oven. I'm happy to hear these great comments about Javier. Greg Bahry, Owner”
- Maureen Pflugfeldervia Google
“Charles was an amazing service person. So personable and knowledgeable. Made me feel comfortable from the first moment. Fixed the problem and gave me important information moving forward.”
Owner Response:
“Maureen, we appreciate hearing the great comments about your service with Charles. Thank you for calling us to help with your Asko dishwasher. Greg Bahry, Owner”
- Angel Lanevia Google
“Highly recommend Mr. Appliance for repairs. Had issue with Thermador refrigerator water and ice machine. The technician was knowledgeable about the appliance and was able to quickly identify the issue. Professional, on time and reasonable pricing.”
Owner Response:
“Angel, thank you for giving us the opportunity to earn your business. We appreciate the kind review! Greg Bahry, Owner”
- Kuldip Amonledavia Google
Owner Response:
“Kuldip, thank you for the 5-star rating and opportunity to repair your Kenmore washer. Greg Bahry, Owner”
“Professional friendly service and efficient work.”
Owner Response:
“Thank you, Ariela, for taking the time to share your positive experience with us. We truly appreciate your kind feedback. Greg Bahry”