Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Athens
Real Stories, Real Results
- Allyson Morganvia Google
- Steve Broadwellvia Google
“Excellent service from a great community. The technician, Johnathan, was early, finished quickly, and explained things well.”
Owner Response:
“Thank you for your wonderful feedback, Steve! We're thrilled to hear that Johnathan provided you with excellent service and took the time to explain everything clearly. We're proud to be part of such a great community and appreciate your support. Your satisfaction means a lot to us! Thank You!”
- Tonya Vernonvia Google
“Jonathan is wonderful! He has fixed all the appliances in my house at some point or another! He is dependable, timely and very courteous!! I can’t imagine using anyone else!!”
Owner Response:
“Thank you for your wonderful feedback, Tonya! We’re thrilled to hear that Jonathan has consistently provided you with excellent service for all your appliances. Your trust and loyalty mean the world to us, and we look forward to continuing to meet your needs in the future! Thank You!”
- Faye Chambersvia Google
“Great service from Jonathon!!”
Owner Response:
“Thank you for your positive feedback, Faye! We're glad to hear that Jonathon provided great service. Your support means a lot to us! Thank You!”
- Tom Hancockvia Google
Owner Response:
“Thank you for your 5-star rating, Tom! We appreciate your support and look forward to serving you again. Thank You!”
- Cindy Sartinvia Google
“Personable, helpful, quick response!”
Owner Response:
“Thank you, Jeff and Cindi! We're thrilled to hear that you found our team personable and helpful. Your positive feedback means a lot to us! Thank You!”
- Dede Holtvia Google
“You have the option to make an appointment via phone or online. Jonathan was able to come out the next day and diagnose the problem with our dryer. He came back later that afternoon, removed the damaged parts and showed me the issue. He also repaired the dryer the same day. He was very nice, professional, and efficient. We’re thankful for this prompt service and for a very knowledgeable technician!”
Owner Response:
“Thank you for your wonderful review, Dede! We're delighted to hear about your positive experience with Jonathan. His professionalism and efficiency are indeed qualities we value. If you need any further assistance in the future, don’t hesitate to reach out! Thank You!”
- Fred Bellvia Google
“On time, assessed the situation and fixed the problem!”
Owner Response:
“Thank you for your positive review, Russell! We're glad to hear that our team was punctual and efficient in resolving your issue. Your satisfaction is our top priority! Thank You!”
- Christina Martinvia Google
“Jonathan fixed my ice maker when every other company gave up.”
Owner Response:
“Thank you for sharing your experience, Chris! We're thrilled to hear that Jonathan was able to resolve the issue with your ice maker when others couldn't. Your satisfaction means a lot to us! Thank You!”
- Terri Cartervia Google
“Had great experience he was very professional and friendly. And very helpful on things I could do to make Dryer last longer.I was very pleased with there service!!”
Owner Response:
“Thank you for your wonderful feedback, Terri! We're thrilled to hear that you had a great experience and found our service professional and helpful. Your satisfaction is our top priority, and we appreciate your recommendations! Thank You!”
- Bonnie Johnsonvia Google
“Your serviceman was right on time and very professional. Would definitely recommend.”
Owner Response:
“Thank you for your wonderful feedback, Bonnie! We're glad to hear that our serviceman met your expectations with professionalism and punctuality. Your recommendation means a lot to us! Thank You!”
- G. Derek Adamsvia Google
Owner Response:
“We are so happy you had a 5 STAR experience! Thanks for your continued support!”
- Van Hayesvia Google
Owner Response:
“Thank you so much for taking the time to leave us a 5-star review, Van! We are thrilled to hear that you had a positive experience with our team at Mr. Appliance of Athens. We appreciate your support and look forward to serving you again in the future.”
- Daniel Matthews (Dan)via Google
“Very friendly and quick”
Owner Response:
“We love our customers and appreciate this 5 start review! Give us a call if you need anything else!”
- Stuart Kimbellvia Google
“Fast and reliable service. Technician was very courteous, fixed the issues with my dryer and cleaned everything up. Will definitely use again.”
Owner Response:
“Thank you for your kind words, Stuart! We're delighted to hear that you found our service fast and reliable. Our team takes pride in providing excellent service and a clean environment. We look forward to assisting you again in the future! Thank You!”
- Erin Finchvia Google
“Jonathan was very kind and helpful! Thank you so much for all your hard work! My gas oven was not working and he fixed the problem!”
Owner Response:
“Thank you for taking the time to leave such a positive review, Erin! We are thrilled to hear that Jonathan was able to help you with your gas oven and provide excellent service. If you ever need assistance in the future, don't hesitate to reach out to us.”
- John Werthmannvia Google
“Very professional and efficient”
Owner Response:
“Thank you for your kind words, John! We're delighted to hear that you found our service professional and efficient. We appreciate your support! Thank You!”
- Amanda Brooksvia Google
“Everyone we dealt with was professional and very accommodating. We would definitely call again, and recommend!”
Owner Response:
“Thank you, Amanda! We're thrilled to hear that you found our team professional and accommodating. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank You!”
- Carolyn Conantvia Google
Owner Response:
“Thank you for your 5-star rating, Carolyn! We appreciate your support and look forward to serving you again. Thank You!”
- Becki Crumleyvia Google
“Wry quick and efficient!”
Owner Response:
“Thank you for your review, Becki! We are thrilled that you found our service quick and efficient. Appreciate your support. Thank You!”
- Jennifer Kopsellvia Google
“I have a Thor gas range that was already installed in a house i moved into. Apparently, not many people service them, but Mr. Appliance of Oconee was suggested and I’m very glad they were. Ricky came out and did a great job fixing us up. He is very friendly, professional, and I wouldn’t hesitate to recommend him.”
Owner Response:
“We appreciate your kind words, J Kopsell! We're glad Ricky could help with your Thor gas range. We're always here to assist our customers, and we're glad that shines through in our work. Your recommendation means a lot to us. Thank you! Thank You!”
- Cathy Crawfordvia Google
“Jonathan was knowledgeable, courteous and very helpful!”
Owner Response:
“We're pleased to hear that you had a good experience with Jonathan, Cathy! He's indeed a great asset to our team. Thank you for noting his hard work and feel free to reach us anytime! Thank You!”
- Luke Komarekvia Google
“Very responsive and efficient”
Owner Response:
“Thank you for your feedback, Luke! We're proud of our responsiveness and efficiency and are pleased to hear you appreciated it. Thank You!”
- EESK HouseDirectorvia Google
“Great service knowledgeable tech”
Owner Response:
“We are pleased to hear that you found our service great and our tech knowledgeable. Thank you for choosing Mr. Appliance of Dublin, GA /Savanah/Oconee County. Thank You!”
- LL Feathervia Google
Owner Response:
“Thank you for your 5-star rating, LL Feather! We're delighted to know you're satisfied with our services. Thank You!”
- Kim Davisvia Google
“Jonathan was very respectful, knowledgeable, and efficient.”
Owner Response:
“Thank you for your kind words, Kim! We're pleased to hear that you had a positive experience with Jonathan. We pride ourselves on our team's knowledge and efficiency! Thank You!”
- Anna Haynovia Google
Owner Response:
“Thank you for your 5 star rating, Anna. We're glad you had a positive experience! Thank You!”
- Jeffrey Engelvia Google
“I called Mr Appliance when my dishwasher stopped working. I googled appliance repair, and they had good reviews. I called around 8:30, and was told the repairman would be here by 11. He got here at 10. The repairman was able to find a subtle mistake in the wiring from when the dishwasher was installed. I also asked about clearing lint from the clothes dryer, and was told not only that it would be expensive, but a relatively easy DIY job. I am quite happy with the service, and highly recommend Mr Appliance.”
Owner Response:
“Thank you for taking the time to leave a wonderful review, Jeffrey! We're thrilled to hear of your satisfaction with our service and fast response time; our team always strives to provide high quality and efficient service. Don't hesitate to reach out to us for any future appliance needs. Thank You!”
- Leta Haysvia Google
“Excellent service, communication, and experience.”
Owner Response:
“Thank you for your kind words, Leta! We are happy to hear that your experience with our service lived up to your expectations. We strive to provide excellent service and communication. Thank You!”
- Stephan Durhamvia Google
“They were very responsive a s helpful! Same day repair. Jonathan was fantastic!”
Owner Response:
“Thank you Stephan for your kind words! We're pleased to hear that Jonathan was able to assist you so swiftly and efficiently. We strive for same day repairs to minimize disruption for our customers. Your satisfaction is our priority! Thank You!”
“Great experience!”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with us. Your satisfaction is our priority, and we look forward to serving you again soon. Thank You!”