Meet Your Mr. Appliance Team
Mr. Appliance of the Front Range was founded in November of 2013 by Jay Ketchum. Prior to purchasing the franchise, Jay served his country for 20 years in the United States Air Force and was, upon his retirement, a Lieutenant Colonel in charge of manpower integration. He has a Bachelor’s Degree in Electrical Engineering from Kansas State University and a Master’s Degree in Space Studies from American Military University. Jay and his family have lived in Colorado Springs since Jun 2009. Jay always had a dream of owning his own business after his military career. He chose the Mr. Appliance franchise for one very important reason - they live by a Code of Values. Respect, integrity, customer focus, and having fun in the process. These are all tenets that Jay wanted to preserve in his business. Jay’s wife, Shannon, although not directly involved in the business, has been a huge inspiration. She was a big part of his decision to join Mr. Appliance as she also works in the franchising industry. They have two daughters, Kendall and Nicole. Kendall works with Special Needs children at the local school district. Nicole works part-time in the business and is actively seeking a career in nursing.
Meet Our Team
Jay Ketchum – Owner/Manager
Greg Dutton – General Manager/Lead Technician
Nicole Ketchum – Customer Service Representative
Expert Appliance Repair in Colorado Springs
At Mr. Appliance of the Front Range, we want to be the first company you think of when it comes to appliance repair. We’ve built our business on tenets of integrity, reliability, and honesty. Our repair technicians in Colorado Springs specialize in all major appliances and offer comprehensive maintenance and repair services to keep your units in top condition. We work proactively to protect and resolve any issues that may come up in the future.
As a family owned and operated company, we believe in giving back. Beyond providing an excellent customer experience, we give back to local charities. We are proud supporters of Ronald McDonald House Charities of Southern Colorado.
Reasons why our customers would recommend us to friends and family:
- We offer same or next day services.
- We charge by the job, not the hour.
- We provide solid, upfront pricing.
- We offer honest, upfront pricing.
- We offer 1-year, “no-questions-asked” warranty.
- We employ factory trained, trusted professionals.
- We offer senior and military discounts.
If you want to keep current with our company, you can find us on Facebook, Google+, Home Advisor, and Angie’s List. Call (719) 309-4259 to learn more!