Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Lee's Summit and Raymore
Real Stories, Real Results
- Jim Reitzvia Google
- Joe Dugdalevia Google
“Richard was on time and super friendly. Got the parts installed quickly. Would highly recommend.”
- TJ Jonesvia Google
- Paul Pancoastvia Google
“Prompt service, and flexible when needed for time/appointments. Skilled and knowledgeable worker replaced my ice maker with a minimum of muss or fuss. It's very good to know a reliable and competent repair company for appliances.”
- Christy Hollbrookvia Google
“Excellent service provided from calling to schedule the appointment to the completion of repair by the knowledgeable and experienced technician!”
Owner Response:
“Thank you for the review Christy! Glad we could get your washer back up and running.”
- Dave Krausevia Google
“I am so impressed with this company. From Richard who came to my house to the kind lady who answered the phone. Unfortunately, my washer couldn't be fixed, but they told me that! Didn't try to rack up the bill. They are HONEST. I highly recommend them”
Owner Response:
“Thank you for the review! I'm sorry it wasn't fixable. We always want to be honest and upfront with customers!”
- K Farrvia Google
“Mr. Appliance was amazing to work with on our Hestan freezer. They were easy to schedule and had Richard with R600 commercial expertise come out and fix a freezer no other service company was able to do. I would highly recommend them for any appliance repair.”
Owner Response:
“It was a process with Hestan for sure but we appreciate you sticking with us and I'm so glad we were able to get your fridge repaired for you!”
- Patty Cudmorevia Google
“Our dryer had stopped heating. I sent a message on the website and got a quick response with an appointment scheduled for the next morning between 9-12. Richard was our technician and he arrived shortly after 9, diagnosed the problem and was able to run out and get the part needed right away. Dryer was back and running in no time! Richard was very courteous and knowledgeable. We would highly recommend Mr. Appliance.”
Owner Response:
“Thank you for the review Patty! I'm glad Richard was able to get that done so quickly for you.”
- Stan Slaughtervia Google
“The part we needed was harder to get, but they kept us informed, calling every day to let us know the progress. The installation was flawless and our fridge is running fine again.”
Owner Response:
“Thank you for taking the time to leave a review, Stan. We are glad to hear that you were satisfied with our communication and the installation of the part for your fridge. If you have any questions or concerns in the future, please don't hesitate to reach out.”
- Dan Lobbvia Google
Owner Response:
“Thank you for the review!”
- Archie Bradshawvia Google
Owner Response:
“Thank you for the review!”
- Marilyn Smithvia Google
“Very knowledgeable efficient and timely. Good experience!”
Owner Response:
“Thank you for the review! Glad we could get your fridge repaired for you.”
- Richard Carvervia Google
Owner Response:
“Thank you for the review! I'm glad we could get your washer back up and running.”
- Richard Brusvia Google
“Richard was very thorough and knowledgeable. Very personable and courteous. Great job.”
Owner Response:
“Thank you for the review!”
- Jeania Beachnervia Google
“Professional, good communication, timely repair. We had a large stand up freezer that the sevice tech diagnosed and repaied. Highly recommend Mr. Appliance !”
Owner Response:
“Thank you for the review! Glad we could get that done for you!”
- Robert Harveyvia Google
Owner Response:
“Thank you for the review Robert!”
- Keith Fostervia Google
“Richard from Mr Appliance had our range repaired and working in short order. Richard was great. Very professional and courteous They were super responsive and got to us within a few days of calling.”
Owner Response:
“Thank you for the review Keith! ”
- Jane/Tony Millervia Google
Owner Response:
“Thank you for the review!”
- Katherine Portervia Google
“Alex came out diagnosed my problem within 20 mins of arrival. We ordered the part and when it came in he not only replaced the bad part but also checked my disposal for any clogs that might cause an issue and cleared that as well. I will definitely use Mr Appliance in the future”
Owner Response:
“Thank you for the review! I'm glad Alex was thorough in getting your dishwasher back in service!”
- Eucabeth Boenvia Google
Owner Response:
“Thank you for the review!”
- Ronna Ragusavia Google
“I have used Mr Appliance twice now. They are very professional, knowledgeable and friendly. They are definitely my first "go to" for repairs!!”
- Terrsa Burnapvia Google
“Excellent service, would definitely recommend. Timely response after reaching out, polite and knowledgeable technicians. Oven needed a part, which was ordered and installed quickly! Very appreciative.”
Owner Response:
“Thank you for the review Terry! Glad we could get your oven back up and running. ”
- Tyre Smithvia Google
“Customer service was outstanding!!!! Very professional!!!”
Owner Response:
“Thanks Tyre! Glad we could help with your dryer!”
- Dan Carvervia Google
“Richard and Alex were very professional and personable. They were up front about the oven repair and what could prevent it in the future (stay away from self cleaning mode). The parts came in a couple days and the repair was fast.”
Owner Response:
“Thanks Dan! Glad the guys could get your oven repaired! (We hate self clean for customers thought it's great for repair business!)”
- Paula Cosentinovia Google
“The repairman was excellent. Worked hard until the job was done and cleaned up and left as there had been no one there.”
- Mike Andersonvia Google
“Really great experience with these guys. Refrigerator quit working I called around and they were able to get there the quickest. Richard was great he was on time and and very professional. Explained what the issue was gave me a quote to fix and fixed promptly Highly recommend.”
Owner Response:
“Thank you so much for the review Mike! Glad Richard lived up to our professional standards and I'll pass on the compliments to him as well. --Allison”
- Robert Lanevia Google
“Great experience, very professional, polite, and detail oriented. Highly recommend.”
- Cynthia Covingtonvia Google
Owner Response:
“Thank you!”
- Scott Yohevia Google
Owner Response:
“Thank you!”
- Denise Speervia Google
Owner Response:
“Thank you!”
“Appointment was made the same day we called. Very affordable and Richard was very professional and very nice.”
Owner Response:
“Glad we were able to get out quickly! Thank you for the review.”