Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Greensboro
Real Stories, Real Results
- D Carleyvia Google
- Willa Cooleyvia Google
- Leonard Huttonvia Google
- Tiffany Mosleyvia Google
- Mary Smithvia Google
“This is the second time we’ve used Mr appliance. Roami did a great job repairing our refrigerator. He was very friendly and nice. Would highly recommend Mr appliance.”
- David Sofianvia Google
“Phone person was courteous and helpful. Technician was on time and professional. Pleasure to deal with.”
Owner Response:
“Thank you for sharing your positive experience with us, David. It's wonderful to hear that both our phone staff and technician met your expectations with their courtesy and professionalism. We appreciate your kind words and look forward to continuing to provide you with excellent service.”
- Mike Sedillovia Google
“Both technicians were very professional. They arrived on time and accurately diagnosed the problem. Tim performed the component replacement and was very efficient and professional. Paying a $16 processing fee to pay for services with a card was the only negative part of the experience.”
Owner Response:
“Thank you for sharing your feedback, Mike. We're delighted to hear that our technicians were professional and punctual, and that Tim efficiently handled the component replacement. We understand your concern regarding the processing fee for card payments and appreciate your input. Your comments help us improve our services, and we're grateful for your understanding.”
- Jill Parkervia Google
- Sabrina Pritchettvia Google
“Our repair technician, Tim, was very responsive and knowledgeable on our appliance brand.”
Owner Response:
“Thank you for sharing your positive experience with Tim. It's wonderful to hear that he was able to provide the responsive and knowledgeable service you were looking for with your appliance. Your feedback is greatly appreciated.”
- Shon Smithvia Google
“They were awesome. So fast and friendly.”
Owner Response:
“Thank you so much, Shon, for your kind words! We're thrilled to hear that you found our service both fast and friendly. Your feedback means a lot to us, and we're delighted to have made a positive impression.”
- Dan Holdgrevevia Google
“Kyle did an excellent job on our dryer”
Owner Response:
“Thank you, Dan, for sharing your positive experience with us. We're thrilled to hear that Kyle provided excellent service on your dryer. Your feedback is truly appreciated and motivates our team to continue delivering high-quality service.”
- Curleyvia Google
“Mr. Appliance rates are reasonable, will come out the same day, with very capable and highly skilled technicians. I highly recommend this company and can't imagine taking my business elsewhere after the outstanding outcomes of the professional service Techs that visited our home. Thank you Technician Kyle...the best in the business!! Wayne Jones...Huber Heights Ohio.”
Owner Response:
“Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you found our rates reasonable and appreciated the prompt service. It's fantastic to know that Technician Kyle delivered outstanding results during his visit to your home. Your recommendation means a lot to us, and we're grateful for your trust and support.”
- Mark Sepchtvia Google
- George Walkervia Google
- BIl Millervia Google
“Promp service. Kyle was our tec. Was very satisfied with this young man. Thanks for helping us out.”
- Linda Ruddvia Google
“Excellent professional knowledgeable service”
- Bonnie Millervia Google
“The lock switch on our washer stopped working. Kyle came out and looked at it and ordered the part. He came back when the part came in and fix our washer. Kyle is an extremely nice, knowledgeable and personable young man. I will be calling back if something else breaks!”
- Gordon Davidsonvia Google
“Kyle was an outstanding service technician. He was knowledgeable, efficient and great at explaining what needed to be done.”
- Saul Caplanvia Google
“We have used Mr. Appliance for several jobs on several different appliances. They have always been quick to respond to calls, efficient, courteous, and fair-priced. They're our #1 go-to for any appliance problem.”
- Ben Bickertvia Google
“Prompt courtesy service. Quick and done right the first time. Thank you Mr. Appliance!!”
- Joel Wilhelmvia Google
“On time and repairs were completed. Can’t complain”
- Brandon Bvia Google
“Good company good work”
- Regina Jacksonvia Google
“The only reason I’m give them 5 stars is because Amy in customer service is 100% wonderful. She gets the job done and she does everything she says. Amy don’t make you feel like you’re getting the run around. Her customer service is the best”
- Terry & Darlene Topevia Google
“When we were worried about our refrigerator they were able to come out and give us the service on the same day.”
- Melanie Grasshogginsvia Google
“Excellent service! I spoke with Amy and Britney in the office on a couple of occasions. Both were professional, polite, and friendly and answered all of my questions. Then, Alex came out to my home and repaired my refrigerator. He took great care to not damage anything in my home and tested my product to make sure it was working properly. The repair comes with a one year warranty on the parts and labor, too. I’m highly satisfied with my service and would recommend them to anyone!”
- Brittany Crasevia Google
“The technician arrived promptly and was very courteous. He thoroughly inspected my dryer, identified the issue quickly, and explained the repair process clearly. Overall, I highly recommend. I will definitely be using their services again in the future. Five stars all the way!”
- Adam Coatneyvia Google
“Extremely professional, prompt and courteous. We have an uncommon brand of stove and Mr Appliance is one of the few companies that will service it, as they have on 2 separate occasions for different parts of the stove that went out. Fortunately they are such a great company. We will call them for all of our appliance needs in the future...highly recommended!”
- Vicki Hahnvia Google
“Technician was polite and able to fix our problem clearly. Cost was fair.”
- Ed Arvaivia Google
- Antonio Vanwaningvia Google
“Had a dishwasher on the fritz, it kept leaking water every time I would run it. I called spoke to one of the kindest and most understanding reps over the phone. They sent a technician out asap and I was even notified 30 minutes before the technicians arrived to my house. The technician was very friendly and had my dishwasher running in a jiffy. I Highly recommend Mr.Appliance if you have any issues. Thank you so much!!!”
“Did great work very fast just have to be more communicative on appointments was told one day then scheduled another”
Owner Response:
“Thank you for your feedback, Tiffany. We're delighted to hear that you were pleased with the quality and speed of our work. We apologize for any confusion regarding the scheduling of your appointment and appreciate your patience. Your input is invaluable in helping us enhance our communication processes.”