Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Glens Falls/Queensbury
Real Stories, Real Results
- Tom C.via Google
- Florence G.via Google
“Both guys were very professional, worked hard on trying to get our refrigerators working.”
- Herb A.via Google
“Philippians was great”
- Dizopeyvia Google
“Highly recommend fixed my washing machine with no problems and reasonable prices. Would definitely use them again”
- S N.via Google
“I definitely would recommend this company to my friends. I called on Wednesday AM and Philip came that day! He was excellent. You could tell he knew what he was doing. He ordered the parts I needed for my oven and was back on Friday. I'm 100% satisfied. Thank you for helping me out.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Philip was able to assist you promptly and efficiently. Your satisfaction means a lot to us, and we appreciate your recommendation. If you need any further assistance in the future, don't hesitate to reach out! Thank You! Mr. Appliance ”
- Shahnawaz C.via Google
“Commercial washer was out of order for last two years.called different companies.none of them was able to fix it.Phil did the trick and figured out problem in first attempt.ordered part and it’s up and running.saved my 10,000 dollars washer.I was about to get rid of it.Highly recommended.”
Owner Response:
“Thank you for your fantastic review! We're thrilled to hear that Phil was able to get your commercial washer back in working order and save you from a costly replacement. Your appreciation means a lot to us, and we're glad we could help. If you ever need our services again, don’t hesitate to reach out! Thank You! Mr. Appliance ”
- Nicole B.via Google
“Great communication. Fairly priced. I like that you get to see a pic of your technician.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you appreciated our communication and pricing. It's great to know that you liked seeing a picture of your technician as well. We strive to provide a transparent and reliable service. Your satisfaction is our priority! Thank You! Mr. Appliance ”
- Jeff G.via Google
“Very satisfied with the whole experience. This is our second visit from Mr appliance. Rich and Bob were great!!”
Owner Response:
“Thank you for your positive feedback, Jeff! We're thrilled to hear that you were satisfied with your experience and that Rich and Bob provided excellent service during your visit. We appreciate your continued trust in Mr. Appliance and look forward to serving you again in the future. Thank You! Mr. Appliance ”
- Wayne C.via Google
Owner Response:
“Thank you for your five-star review! We're thrilled to hear that you had a great experience with us. We appreciate your support and look forward to serving you again soon. Thank You! Mr. Appliance ”
- Kathy W.via Google
“Excellent service. Responsive. Communicated consistently. Professional. Robert was a true pro. Knowledgeable, courteous. I wouldn’t hesitate to reach out for any future needs. Thank you”
Owner Response:
“Thank you for your wonderful feedback, Kathleen! We're thrilled to hear that you had an excellent experience with Robert and our team. Your appreciation for our service and communication means a lot to us. We look forward to assisting you with any future needs! Thank You! Mr. Appliance ”
- Joel H.via Google
Owner Response:
“Thank you for your excellent rating! We're thrilled to hear you had a positive experience with us. Your support means a lot to our team. We look forward to seeing you again soon! Thank You! Mr. Appliance ”
- Stephanie M.via Google
“Had Mr. Appliance out for a leaking dishwasher. They were able to get us in quickly and got the repair completed. Very professional and respectful of our house. Highly recommend.”
Owner Response:
“Thank you for your wonderful feedback, Stephanie! We're glad we could address your dishwasher issue quickly and professionally. Your recommendation means a lot to us, and we appreciate your support. If you ever need our services again, don’t hesitate to reach out. Thank You! Mr. Appliance ”
- Larry W.via Google
Owner Response:
“Thank you for the positive rating! We appreciate your support and look forward to serving you again. Thank You! Mr. Appliance ”
- Keith L.via Google
“Totally satisfied with the work they did for us!!!!!!”
Owner Response:
“Thank you for your fantastic feedback, Keith! We're thrilled to hear that you are totally satisfied with the work we provided. Your support means a lot to us, and we look forward to serving you again in the future. Thank You! Mr. Appliance ”
- Bill F.via Google
“This company provides excellent service. Their quick response time and thorough repairs have saved us a ton of money - instead of replacing an appliance we are able to get more use of our current appliances. I highly recommend this company.”
Owner Response:
“Thank you for your fantastic review, Linda! We're delighted to hear that our service has saved you money and provided you with thorough repairs. Your recommendation means a lot to us, and we're here to assist you whenever you need help! Thank You! Mr. Appliance ”
- Jacqueline R.via Google
“I scheduled my service online and two days later Robert was here to fix my dryer! He was excellent and honest! I highly recommend this company!!”
Owner Response:
“Thank you for your fantastic review, Jacqueline! We’re thrilled to hear that Robert provided you with excellent and honest service. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank You! Mr. Appliance ”
- r R.via Google
“Bob cane over our house to fix our top oven stove. He was very fast, meticulous as well as extremely friendly. Really appreciated his help and will continue using Mr. Appliance for future repairs/issues.”
Owner Response:
“Thank you for your fantastic review! We're delighted to hear that Bob provided you with fast and meticulous service. Your continued trust in Mr. Appliance means a lot to us, and we look forward to assisting you with any future repairs. Thank You! Mr. Appliance ”
- Jason K.via Google
“The whole experience was great from booking to communication to completion. Robert was very knowledgeable, efficient and a gentleman. I will definitely use those service again when necessary.”
Owner Response:
“Thank you for your wonderful review, Jason! We're thrilled to hear that you had a great experience from start to finish. Robert will be pleased to know that you appreciated his service. We look forward to assisting you again in the future! Thank You! Mr. Appliance ”
- Joe M.via Google
“Great Job!!!!!!! Arrived on time as scheduled and were able to repair blown fuse in Whirlpool Double wall oven quickly. I requested 2 technicians as weight of oven requires two men and was happy to pay the extra labor cost. Saved me the cost of a new double oven!! Friendly, courteous people and I would be happy to recommend them to my friends and family. Thanks to all. Joe Marcelletti Sr.”
Owner Response:
“Thank you for your fantastic review, Joseph! We're thrilled to hear that our team was able to resolve the issue with your oven efficiently. Your recommendation means a lot to us. If you need further assistance, don't hesitate to reach out! Thank You! Mr. Appliance ”
- Preston B.via Google
“Robert was professional, friendly and efficient - on time and in and out for clearing a drain that left us without a washer for the weekend. Highly recommend.”
Owner Response:
“Thank you for your wonderful feedback, Preston! We're thrilled to hear that Robert provided you with professional and efficient service. Your recommendation means a lot to us, and we appreciate your support! Thank You! Mr. Appliance ”
- Timothy T.via Google
“Mr. Appliance was a huge help for me today. Robert came and fixed our oven ignitor. Very professional,friendly and informative. Definitely trust them to come and do a great job even the price was manageable. I will be calling again if anything breaks that's for sure.”
Owner Response:
“Thank you for your wonderful review, Tim! We’re thrilled to hear that Robert provided you with professional and friendly service while fixing your oven ignitor. Your trust means a lot to us, and we're here for any future needs you may have. Thanks again for choosing Mr. Appliance! Thank You! Mr. Appliance ”
- Lee I.via Google
“Our tech, Philip, was very cordial and professional at the same time. He found the problem very quickly and actually had the part working. While he couldn't guarantee it to last, he gave us an estimate for a new part and said he could have it the next day. The next day he called and was able to come back and install it. Very pleased with the service and price was also reasonable.Will definitely use again.”
Owner Response:
“Thank you for your wonderful review, Lee! We're delighted to hear that Philip provided you with prompt and professional service. Your satisfaction is our priority, and we look forward to assisting you again in the future! Thank You! Mr. Appliance ”
- Karen L.via Google
“I called on Wednesday and they came out on friday, fast!. Philip was on time, professional, nice and thorough! Mr Appliance will definitely be our go to for appliance services. Thank you Phillip!”
Owner Response:
“Thank you for your wonderful review, Karen! We’re thrilled to hear about your positive experience with Philip. Your trust in us for appliance services means a lot. We'll be here whenever you need assistance! Thank You! Mr. Appliance ”
- Barbara P.via Google
“Very fast courteous service. Fixed my dishwasher in no time. Would definitely recommend them”
Owner Response:
“Thank you for your wonderful feedback, Barbara! We're thrilled to hear that you received fast and courteous service. Your recommendation means a lot to us! Thank You! Mr. Appliance ”
- Patrick J.via Google
Owner Response:
“Thank you for the 5-star rating, Patrick! We're thrilled to know you're satisfied with our services. Your support means a lot to us! Thank You! Mr. Appliance ”
- Jennifer H.via Google
“Quicken efficient service! My dryer sounds great. Thank you.”
Owner Response:
“Thank you for the fantastic review, Jenny! We're delighted to hear that you're satisfied with our quick and efficient service. Your feedback motivates us to keep doing our best! Thank You! Mr. Appliance ”
- Lynda D.via Google
“Phillip was very professional and capable. He went out of his way to make sure the repair was done quickly and well. Very comfortable with him in our home.”
Owner Response:
“Thank you for your fantastic review, Lynda! We're thrilled to hear about your positive experience with Phillip. Our team is dedicated to providing quick and professional service, and we appreciate your recognition. If you need any further assistance, don't hesitate to reach out! Thank You! Mr. Appliance ”
- Cheryl M.via Google
“Phil was great. Prompt, curteous, professional, honest, intelligent & kind. If I need any other repairs, he'll be my first & only call.”
Owner Response:
“Thank you for your wonderful feedback, Cheryl! We're thrilled to hear that Phil provided you with such great service. Your trust means a lot to us, and we look forward to assisting you with any future repairs! Thank You! Mr. Appliance ”
- Cathy D.via Google
“Very easy to work with - got an appointment in 2 days told me what the problem was in 15 minutes - told me the parts were in stock. Then they called me next day and made an appointment to fix it. Before he left he told me exactly what the bill would with everything including tax and no surprises. Robert came with the parts on time fixed it in 20 minutes - very neat and made sure everything was cleaned up before he left. Robert was very pleasant and nice. I was very happy with the experience and would recommend them to anybody.”
Owner Response:
“Thank you for your wonderful review, Cathy! We're thrilled to hear about your positive experience with Robert and our team. Providing clear communication and efficient service is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future! Thank You! Mr. Appliance ”
- Judy C.via Google
“Technician was very friendly and professional. Our appliance was quickly repaired for a fair price.”
Owner Response:
“Thank you for your wonderful feedback, Judy! We're glad to hear that our technician provided friendly and professional service while quickly repairing your appliance at a fair price. Your satisfaction is important to us! Thank You! Mr. Appliance ”
“Quick service! Friendly rep. Had the correct parts on hand and solved our problem within an hour!!”