Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of The Cumberlands
Real Stories, Real Results
- Tony W.via Google
- ANGIE K.via Google
“Excellent service”
- Linda R.via Google
“I had a refrigerator where the icemaker would not work. Crystal and Aaron worked so hard and it took many trips of replacing many parts to get it working. They were so patient and so kind. I recommend them to anybody very good service!”
- Virginia M.via Google
“They found very hard to find parts for our old Kenmore gas range. Replace the valve on all five burners. They cleaned up the burners and the caps. They replaced the gas supply line. They were super friendly and professional the entire time. We enjoyed their time with us helping. The repair was affordable and lower cost and I thought it would be. I recommend Mr Appliance to anyone.”
- Kyle T.via Google
- T A.via Google
“The company was flexible with timing. The tech was friendly and got the job done well! I would recommend them and will likely be a repeat customer.”
- LINDA J.via Google
“Deborah was very pleasant on the “other end of the line” with scheduling, etc., and got us on the schedule in good time for both service calls. Aaron was incredibly friendly and informative as far as what was being done and how it would be processed, etc., and got the work done quickly and efficiently.”
- Austin S.via Google
“Great service. Had a problem with a Speed Queen dryer that was a warranty repair. Deborah was professional & was able to get someone out quickly. Chrystal was able to diagnose & correct the problem same day. Would definitely use them again.”
- Jane D.via Google
“Very easy and accommodating in scheduling appointment. Our service rep., Aaron, was great! Highly recommend!”
- sean L.via Google
“Technicians are friendly and professional. They get the problems solved.”
- RICHARD W.via Google
- DANIA G.via Google
“I’ve had issues with my washer. The techs have been amazing! They deserve a raise. Awesome people and very friendly. They want to make sure your shit is working. When I’ve had a problem, they were there to help.”
- Kay J.via Google
- KIM R.via Google
“Aaron is great! He knew exactly what was wrong with my SpeedQueen washing machine and fixed it quickly. I will recommend Mr. Appliance to everyone!”
- JOHN S.via Google
- RICHARD S.via Google
“Out standing service very friendly tech would definitely recommend them to anyone needing appliances worked in.”
- PAIGE G.via Google
“Crystal did a terrific job. She was quick and fixed the problem.”
- BILL M.via Google
“Great service from Aaron who solved our Viking cooktop problems quickly and efficiently.”
Owner Response:
“Thank you!”
- DUANE B.via Google
- DUANE B.via Google
Owner Response:
“Thank you!”
- Mike C.via Google
“From Deborah, who handled the scheduling of appointments, to Crystal, the technician who diagnosed, explained and fixed the issue with our dishwasher, the process was very professional and accomplished efficiently. This was our second experience with Mr. Appliance and should a need for service arise in the future they will be our first call.”
Owner Response:
“Thank you for the positive review!”
- Claudia G.via Google
“We have used Mr Appliance in the past! Our technician, Aaron, is the best!”
Owner Response:
“Thank you!”
- Pete S.via Google
“Came on time when they said they would. Crystal was professional. Did a good job. We would call you again.”
- GREY M.via Google
- William R.via Google
- TERRY M.via Google
“The technician came on time was. He very professional about his work Very nice , a very good people person. someone you did not mind being in your home Highly recommend all the people involved in getting me the help I needed”
- Mary B.via Google
“Prompt, efficient, informative, knowledgeable, thorough, and nice about says it all.”
- ANTONIO R.via Google
“Scheduled repair very quickly! Had the dryer up and running in no time and super friendly!”
- Larry J.via Google
“Aaron always provides very good service on our appliances!!!”
- Donald B.via Google
“They did a great job. My dryer was up and working before they left. They gave me great advice concerning my appliances going forward.”
“HAD TROUBLE WITH MY NEW REFRIGERATOR; TECHNICIAN CRYSTAL HAD IT UP AND RUNNING IN NO TIME AND WAS SUPER FRIENDLY. WILL DEFINITELY KEEP MY BUSINESS THERE. THANK YOU SO MUCH... TONY WATTS”