Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Cary
Real Stories, Real Results
- John D.via Google
- Randy B.via Google
- Leslie N.via Google
“Jeff was friendly and careful with the pets while in my home. He diagnosed my washer problem quickly and fixed it right the first time. Definitely a good experience overall.”
Owner Response:
“Hi Leslie, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Gretchen C.via Google
“Service provider was prompt and efficient, I would definitely use the service again..”
Owner Response:
“Hi Gretchen, thank you for taking the time to let others know about your experience. We do our very best to exceed our customer's expectations by providing an exceptional customer experience. Thank you for trusting and choosing Mr. Appliance!”
- Becky R.via Google
“The guys that came were so nice & very knowledgeable. They fixed the washing machine quickly & I would definitely use Mr. Appliance of Cary again.”
Owner Response:
“Hi Becky, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Shannon O.via Google
Owner Response:
“Hi Shannon, Thank you so much for your five-star review! We’re thrilled to hear that you had a positive experience with our service. Your support means a lot to us, and we’re here whenever you need help with your appliances again in the future. Thank you for choosing Mr. Appliance!”
- Daniel G.via Google
“Tim was very professional and knowledgeable. They were quick to come out to look at my frig, and always communicated when the appointment was and when the technician was coming.”
Owner Response:
“Hi Daniel, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Cori A.via Google
“My experience with Mr. Appliance of Cary was exceptional from start to finish. I was able to speak with a real person (who was also very knowledgeable, even though she wasn't the repair person), my appointment was scheduled promptly and confirmed, they came when they said they would, and best of all, David was able to diagnose and repair my dryer at a reasonable price, and provided very useful information about appliances in general. I would definitely recommend Mr. Appliance of Cary.”
Owner Response:
“Hi Cori, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Cate D.via Google
“Timothy showed up early, found the problem and fixed it in a out 30 minutes. Price was reasonable”
Owner Response:
“Hi Cate, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Inna K.via Google
Owner Response:
“Hi Inna, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- Chris W.via Google
“Good service; available to fix my dryer the next day, friendly technician (David); I would definitely use them again.”
Owner Response:
“Hi Chris, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Lynettevia Google
“Tyler was fantastic in helping us get our home in order.”
Owner Response:
“Hi Lynette, thank you so much for this review! We really appreciate you being a loyal customer and helping to share the word about Mr. Appliance. We're here for your appliance repair needs anytime!”
- Jay E.via Google
“Tyler was prompt, professional, and thorough. We were extremely pleased with the service and result and highly recommend them.”
Owner Response:
“Hi Jay, thank you for taking the time to leave us this review! We strive to provide our customers with an exceptional customer experience during every appointment, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with all your appliance repair needs. Thank you for choosing Mr. Appliance!”
- Tom Z.via Google
“Ontime and knowledgeable. Julian did a great job and was very helpful.”
Owner Response:
“Hi Tom, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- TSAC T.via Google
Owner Response:
“Hi Tsac, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Abdi M.via Google
“Friendly and professional”
Owner Response:
“Hi Abdi, thanks for taking a few minutes to provide us with your feedback! We appreciate it and will certainly share it with the entire Mr. Appliance team. We look forward to serving you again for all your appliance repair needs.”
- Mary H.via Google
Owner Response:
“Hi Mary, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Tim O.via Google
Owner Response:
“Hi Kathy, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Suzanne W.via Google
“Company is very easy to work with, good communication, on time for repairs. Would definitely recommend!”
Owner Response:
“Hi Suzanne, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- Robert R.via Google
Owner Response:
“Hi Bob, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Brenda E.via Google
“Venkat showed up on time, went right to work and fixed my washing machine which now works great. I really like that he put shoe covers on when he came in the house. A very polite hardworking man. Would recommend this service”
Owner Response:
“Hi Brenda, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- Katherine B.via Google
“Appt easy to make, came on time , pleasant discovered the problem and fixed it quickly.”
Owner Response:
“Hi Katherine, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- Cecelia Y.via Google
“Timothy was wonderful. He was polite, efficient and we talked about his family and the altruistic things we both do for other people. I've used Mr Appliance several times now and they are great.”
Owner Response:
“Hi Cecelia, thank you for your review of Mr. Appliance. We're really glad that you had a positive experience with our team. Thanks again for choosing us as your local appliance repair service and for your review. Have a great day!”
- Audrey B.via Google
Owner Response:
“Hi Audrey, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”
- Nikita P.via Google
Owner Response:
“Hi Nikita, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Richard V.via Google
“Easy to make an appointment. Called before arriving. Very efficient. Job well done!”
Owner Response:
“Hi Richard, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- Suzie B.via Google
Owner Response:
“Hi Suzie, thanks for your review and for choosing Mr. Appliance! We are so grateful that you gave us a chance.”
- Steve M.via Google
“Julien was very professional, friendly and thorough. He explained what the problem and solution was. Fixed both the range and refrigerator quickly and neatly. Will definitely use again when I need repair.”
Owner Response:
“Hi Steve, thank you for taking the time to leave a review. It’s wonderful to see that you were happy with our work, and we’re grateful for the opportunity to meet your needs. We look forward to helping you again!”
- Ethan S.via Google
Owner Response:
“Hi Ethan, thank you so much for taking the time to review us. We really appreciate your business. Please let us know what we can do for you in the future. Thanks again for working with us and have a great day!”
- Beverlyvia Google
“Very friendly, professional and fair. Thank you Tim and Mike. I will definitely be using them again.”
Owner Response:
“Hi Beverly, thank you for your review! We're glad you enjoyed your experience with Mr. Appliance. Thanks again for choosing us and have a great day!”
“Julian did a great job on our refrigerator. Thanks!.”
Owner Response:
“Hi Randy, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”