Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Oakland County
Real Stories, Real Results
- Tamara Hairstonvia Google
- Catherine Werkmeistervia Google
“Duane was super helpful and friendly. He was punctual and able to fix our issue. Would definitely reach out him again!”
Owner Response:
“Hi Catherine, thank you so much for the positive review! We are so happy that you had a great experience with Mr. Appliance. We look forward to working with you again in the future!”
- Carolyn Hallvia Google
“My dishwasher would not turn on. Technician Steve came to my rescue and took care of my problem. He was great at explaining the problem and what needed to be done. I would highly recommend him for any service problems.”
Owner Response:
“Hi Carolyn, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Elizabeth Mycekvia Google
“Randy was on time, in fact early. He was very polite and knowledgeable, and put on booties before entering our home. Fortunately for us, our washing machine issue was minor. We got some helpful tips from Randy and would definitely use this company again.”
Owner Response:
“Thank you for your wonderful review, Betsy! We're thrilled to hear that Randy provided excellent service and that your washing machine issue was resolved easily. It's great to know that he made a positive impression by being punctual and respectful. We look forward to assisting you again in the future!”
- Mary Tavarozzivia Google
“Excellent and professional service. Repair tech explained everything thoroughly and kept the entire work area clean and neat.”
Owner Response:
“Thank you for your wonderful feedback, Mary! We're thrilled to hear that you had an excellent experience with our service and that our technician provided thorough explanations while maintaining a clean work environment. We strive to offer professional and top-notch service, and your recognition means a lot to us. We look forward to serving you again in the future!”
- Beradine Chesnutvia Google
“Ryan was very nice, informative and on time. Highly recommended.”
Owner Response:
“Hi Bernadine, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Jane Pettibonevia Google
“I was very pleased with technician Stephen. When the needed part to repair my dryer was discontinued Stephen came up with Plan B to make my dryer work again. I so appreciated his dedication to the job which prevented me from having to buy a new dryer.”
Owner Response:
“Hi Jane, thanks for taking a few minutes to provide us with your feedback! The Mr. Appliance team appreciates your business and looks forward to tackling your next project. Thanks again!”
- Jeff Piersonvia Google
Owner Response:
“Thank you for your fantastic rating! We appreciate your support and are thrilled to hear you had a great experience with us. Looking forward to serving you again soon.”
- Laura Lewellenvia Google
“sean is excellent repair specialist and answers all questions and very polite !”
Owner Response:
“Hi Laura, thanks for your review and for choosing Mr. Appliance as your local appliance repair company. We appreciate the support. Have a great rest of your week!”
- Ronnie Karmovia Google
“Great service they’re very quick. They get parts very quick and they’re reasonable. They have worked on a few of my appliances already.”
Owner Response:
“Hi Ron, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- Trish Meyervia Google
“Highly highly recommend Mr. Appliance of Oakland County for any repairs. Super communicative, on time, reasonable timing to show up. Our tech Steve was extremely friendly and talented with our washing machine and dishwasher repairs! He was quick to diagnose and once he was done, he verified that no leaks or issues remained. I will only call them for any future work!”
Owner Response:
“Hi Trish, thanks for taking the time to leave us a review. We're glad you enjoyed your experience working with us. Thanks again for choosing Mr. Appliance as your local appliance repair company and have yourself an awesome day!”
- Mike Howlettvia Google
“Expensive but friendly and professional”
Owner Response:
“Hi Mike, thank you for your review! We work hard to ensure each customer receives the best possible service, and we were happy to help you!”
- Joanne Olsenvia Google
Owner Response:
“Thank you for your fantastic rating! We appreciate your support and are thrilled to hear you had a great experience. If there's anything specific you'd like to share in the future, we're all ears. We look forward to welcoming you back soon!”
- MICHAEL STERNBERGvia Google
“The technician - Stephen and other staff did an amazing job. I had a limited time window of availability that was met. They asked over the phone about my problem and had the needed parts with Stephen when he showed up. The technician was outstanding and took time to explain the problem how to correct it and to correct an additional loose paddle problem on my dryer, even thanking me for pointing out the paddle issue. Wow the price was fair and the work was superb.”
Owner Response:
“Thank you for your fantastic feedback, Michael! We're thrilled to hear that Stephen and the team were able to meet your needs within your time constraints and that you appreciated their thoroughness and expertise. It's great to know that you found the pricing fair and the work to be of high quality. We strive to provide excellent service, and we're glad that this was reflected in your experience. Your recognition of the team's efforts means a lot to us!”
- Mary Riegervia Google
“The technician, Aaron, did a fabulous job! He was on time, knowledgeable, didn’t mind my questions and was very respectful of my property. Thanks!!”
Owner Response:
“Hi Mary, thank you for taking the time to leave a review. We’re glad to see that you were satisfied with the work done by our team, and we appreciate your support. Thanks again for choosing Mr. Appliance and have a great day!”
- Daniel Millervia Google
Owner Response:
“Hi Daniel, thank you so very much for taking the time out of your busy schedule to let others know about your experience. We are so grateful to have had the opportunity to help you with your project. Thank you for choosing Mr. Appliance!”
- Florence Washingtonvia Google
“Randy was knowledgeable and awesome!!!”
Owner Response:
“Hi Florence, thank you for taking the time to let others know about your experience with Mr. Appliance. We work hard to provide our customers with an exceptional customer experience, which includes showing up on time, performing high quality work that we stand behind and cleaning up when we are done. We look forward to helping you with again. Thank you for choosing us!”
- Sara Zironivia Google
Owner Response:
“Hi Sara, we're pleased that your experience with us was a good one! Thank you for entrusting us with the care of your home and taking a moment to leave this review to share with others. Your review is much appreciated, and we hope you won’t hesitate to let us know how we can serve you in the future.”
- Holly Najdzinvia Facebook
“I have used Mr. Handyman countless times. They were in our home today & the handyman was excellent. He was prompt, kind, and was able to build exactly what I needed. Extremely talented.”
Owner Response:
“Delighted to hear your handyman experience was excellent. Mr. Handyman of Central - Eastern Norfolk County & S. Shore prides itself on precision and professionalism.”
- Anand Madhavanvia Google
“Randy was exceptional in detecting the issue in a short time and was able to provide a solution effectively for my 10 year old freezer in my French door refrigerator. The part was ordered and the fix was completed ontime. Extremely professional and would recommend Randy in a jiffy. Will not hesitate to use their services again for any kitchen / household appliance repair.”
Owner Response:
“Hi Anand, thank you for taking the time to leave a review! We are so happy that you were satisfied, and we look forward to working with you again in the future.”
- chris martinvia Google
“Stephen was professional and knowledgeable He had my dyer back to normal in no time Owner is also quick to resolve any issue so you can feel confident if there’s an issue it will be resolved A+ service”
Owner Response:
“Hi Theory0818, thank you for your review! We appreciate your business and look forward to hearing from you when you have your next appliance repair to tackle.”
- theo banishvia Google
“We had two appliances with issues just weeks of each other and used Mr Appliance both times. Both Aaron and Stephen were very knowledgeable and professional. Hopefully there won't be any more appliance issues, but definitely recommend this company.”
- Charles Burtvia Google
“Quick repair work! Duane did an excellent job. Very satisfied.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you were satisfied with the quick repair work. Your support means a lot to us!”
- Michael Or Elaine Gabrielvia Google
Owner Response:
“Thank you for your 5-star rating! We appreciate your support and hope to see you again soon.”
- peppys25via Google
“Brandon from Mr. Appliance came to our home today and did a great job! He is so knowledgeable that you will come away so informed as well as repaired. Thank you Mr. Appliance for sending Brandon.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Brandon was able to provide knowledgeable and effective service. We appreciate your kind words and are glad you had a positive experience with Mr. Appliance. Your satisfaction is our priority, and we look forward to serving you again in the future.”
- CRESCENCE CHRZANOWSKIvia Google
“They were great .Got to me same day. Very fair with pricing.”
Owner Response:
“Thank you for your wonderful feedback! We're glad to hear that we could assist you promptly and that our pricing met your expectations. Your satisfaction means a lot to us, and we look forward to serving you again in the future.”
- najah abdulmasihvia Google
“Randy was very fast friendly knowledgeable.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that Randy provided you with fast, friendly, and knowledgeable service. We appreciate your support and hope to see you again soon!”
- Keith Szukalowskivia Google
“Mr appliance was professional. They kept us informed with schedule updates and when Aaron would be arriving. Service was spot on. Pricing was fair and job completed timely.”
Owner Response:
“Thank you for your positive feedback, Keith! We're glad to hear that Aaron provided you with professional service and kept you informed throughout the process. It's great to know that you found our pricing fair and the job completed to your satisfaction. We appreciate your support and look forward to serving you again in the future!”
- Danielle Dohertyvia Google
“Aaron was great! Answered all my questions and was very efficient. Highly recommend booking with Mr. Appliance/Aaron.”
Owner Response:
“Thank you for your fantastic review, Danielle! We’re thrilled to hear that Aaron provided you with excellent service and addressed all your questions efficiently. Your recommendation means a lot to us, and we look forward to assisting you again in the future!”
- Frank Maraffinovia Google
“Due to the Easter holy days we had a near emergency situation with a broken dishwasher and a house full of family coming. Mr. Appliance answered our call and had a serviceman out within 24 hours. Liz set us up with Sean who was outstanding, going so far as to pick up our part on an expedited basis and had installed and back working within two additional days!”
Owner Response:
“Thank you for your wonderful review! We're thrilled to hear that our team was able to assist you promptly during a busy time. It's great to know that Sean provided outstanding service, and we appreciate your recognition of his efforts. We strive to resolve our customers' issues quickly, and we're glad we could help you get your dishwasher back in working order. We look forward to serving you again in the future!”
“We experienced an issue with our dryer no longer providing heat to our loads! Our technician Randy was amazing!!! He assessed the issue and was very transparent the entire time about the possible scenarios causing the issue. The fix resulted in two parts that needed to be replaced! He’s very knowledgeable and ensured that everything was resolved! He definitely turned our nightmare into a success story and I can’t thank him enough!”