Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Allentown
Real Stories, Real Results
- Selena F.via Google
- Jen H.via Google
“They were very easy to work with and were able to fix my washing machine right away!”
- Jadell J.via Google
“Caleb came today and fixed my fridge. He was very professional, caring and personable. I was very impressed he put a mat down on the porch and put plastic covers over his shoes before coming into my home! Awesome service! Will recommend to others. A very happy and satisfied customer!!”
- Harry H.via Google
“Kevin gave us great service on our oven repair. He was prompt, courteous, and diagnosed the problem quickly. I recommend highly..”
- SUSAN J.via Google
“Very professional, very friendly and timely. Very satisfied with the job!”
- Judi C.via Google
- C G.via Google
“Martin was very polite, careful works and explained the problem clearly. I will definitely call them again. Thank you.”
- CONNIE J.via Google
- RON B.via Google
- RONNIE M.via Google
- CAROL M.via Google
“I was very happy with the person that came to my house. Travis was very knowledgeable, prompt, and professional. He came and gave me an estimate, and then scheduled to do the repairs. It was seamless and easy! I appreciate it too! I have such a hard time getting someone to come service appliances at my house. Mr. Appliance is fantastic!”
Owner Response:
“Thank you for the review.”
- TOM A.via Google
“Worked out fantastic. Here when promised”
- TOM I.via Google
“Responsive and helpful”
- Paula A.via Google
“Easy online scheduling. Arrived on time and completed repair in one visit.”
- SARAH W.via Google
“Kevin was my technician. He was so professional and personable and did an excellent job diagnosing the issues with my washer and dryer. I would absolutely use Mr. Appliance again!”
Owner Response:
“Thank you for your wonderful feedback, Sarah! We're thrilled to hear that Kevin provided you with professional and personable service. It's great to know that he effectively diagnosed the issues with your washer and dryer. We look forward to serving you again in the future!”
- Pat H.via Google
Owner Response:
“Thank you for your 5-star rating! We're thrilled to hear you had a great experience. If you have any feedback or suggestions in the future, we’d love to hear from you. Your satisfaction is our top priority!”
- Christie C.via Google
“Kevin showed up on time and was very professional and knowledgeable. He diagnosed the problem with our washer quickly and was able to fix it just as fast. Super pleased.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Kevin provided you with prompt and professional service. It's great to know that he efficiently resolved your washer issue. Your satisfaction is our priority, and we appreciate your support.”
- Chuck L.via Google
“The service man anticipated the problem and brought the correct part and got right to work. Left the property after repair was complete and clean up around the Washer was complete. Yes we will use Mr. Appliance of Lexington should any appliance need reparing.”
Owner Response:
“Thank you for your wonderful review, Chuck! We're thrilled to hear that our service technician was able to anticipate the problem and provide a quick solution. Your satisfaction is our top priority, and we appreciate your trust in Mr. Appliance of Lexington for any future appliance repairs. We look forward to serving you again!”
- Nina P.via Google
Owner Response:
“Thank you for your fantastic rating! We're thrilled to see you enjoyed your experience with us. Your support means a lot, and we look forward to serving you again soon.”
- Jessica L.via Google
“The repairman, Brennen, was fantastic! So courteous, polite and skilled! Brennen was able to quickly diagnose the problem with confidence. He had the replacement part in his van and was able to fix it on the spot!”
Owner Response:
“Thank you for your wonderful feedback, Jessica! We're thrilled to hear that Brennen provided such excellent service and was able to resolve your issue promptly. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. We'll make sure to pass along your compliments to Brennen!”
- Melchora K.via Google
“Daniel, the technician is very knowledgeable with the job. He repaired my refrigerator that the other repair company didn’t take the job.”
Owner Response:
“Thank you for your kind words about Daniel and his expertise. We're glad to hear that he was able to successfully repair your refrigerator when others could not. Your satisfaction is our priority, and we appreciate your trust in our service. If you need assistance in the future, please don't hesitate to reach out.”
- robert N.via Google
Owner Response:
“Thank you for your 5-star rating! We're thrilled to know you had a great experience. If you have any feedback or suggestions in the future, feel free to share. We look forward to serving you again!”
- LEAH H.via Google
“Caleb was professional, knowledgeable and took care of two appliances today. He arrived on time and found and corrected a problem with both appliances in a timely manner. As a first time customer, I was unsure what to expect. I could not be more pleased. I would use Mr. Appliance again and I would also request Caleb.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with Caleb. It's great to know he was able to address your appliance issues efficiently and professionally. We appreciate your trust in Mr. Appliance, and we look forward to serving you again in the future!”
- Russell A.via Google
Owner Response:
“Thank you for your fantastic review! We're thrilled to hear you had a great experience. Your support means a lot to us. We look forward to serving you again soon!”
- DEREK P.via Google
“Technician diagnosed our problem and was very helpful and fixed it promptly. Courteous, knowledgeable, I highly recommend.”
Owner Response:
“Thank you for your wonderful feedback, Derek! We're thrilled to hear that our technician was able to diagnose and resolve your issue quickly and courteously. Your recommendation means a lot to us, and we appreciate your support. If you need any further assistance in the future, don't hesitate to reach out.”
- Brian D.via Google
“Daniel who fixed our dishwasher was professional, punctual and got us back up and running. Great experience and would highly recommend!”
Owner Response:
“Thank you for your positive feedback, Brian! We're glad to hear that Daniel provided you with professional and prompt service. It's great to know that your dishwasher is back in working order. We appreciate your recommendation and look forward to assisting you in the future!”
- Len D.via Google
“We had an issue with our refrigerator door. The tech showed up as scheduled. He thorough and courteous and he discovered the problem parts. He placed an order for the parts and returned yesterday as scheduled and completed the repair. We couldn’t be anymore pleased with his work. We would highly recommend Mr. Appliance. Len Duren”
Owner Response:
“Thank you for your wonderful review, Len! We're thrilled to hear that our technician was able to efficiently diagnose and repair your refrigerator door. Your satisfaction is our top priority, and we appreciate your recommendation. Should you need any further assistance, don't hesitate to reach out. We're here to help!”
- Ta A.via Google
“Friendly, courteous technician. I'm formative and helpful.”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that our technician provided friendly and helpful service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to serving you again in the future!”
- ROBERTA P.via Google
“Great communication! Great service!!”
Owner Response:
“Thank you for your kind words! We're thrilled to hear that you had a positive experience with our communication and service. Your feedback encourages us to keep delivering our best. We look forward to serving you again!”
- DANIEL B.via Google
“Mr. Appliance was fast and efficient. They were able to squeeze us in SAME DAY. The repair person was knowledgeable and friendly. He even commented on an older man walking in our neighborhood that he hoped he got home safe. This company sticks to its promise of being a “neighborhood company.” Highly recommend.”
Owner Response:
“Thank you for your wonderful review, Daniel! We're thrilled to hear that you had a positive experience with our same-day service and that our technician left a great impression. It's our goal to embody the spirit of a neighborhood company, and your recommendation means so much to us. We appreciate your support and look forward to serving you again in the future!”
“Great service. Kept me updated continuously on arrival time. Helpful, friendly tech. Service was excellent. Highly recommend.”