Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Sugar Land and Fulshear
Real Stories, Real Results
- Jazmin Chavezvia Google
- Robert Hensonvia Google
“Alex, our tech, was knowledgeable and polite. He got the work done in a timely fashion and our washing machine is back in business. Thank you Mr. Appliance!”
- Brian Thomasvia Google
“Saved us from purchasing a new washer/dryer set. We were concerned that the dryer was dead due to age but Pablo told us the older machines are far superior, if it can be repaired. He came out and quickly diagnosed our problem, ordered parts, and was amazing in the repair. He was on time, courteous, and he also took the time to ensure the machine was clean inside and out. Outstanding service and we could not be happier!”
- MIKE RIGGANvia Google
- Sandra Crawfordvia Google
“Yesterday Alex with Mr Appliance of Sugar Land came and determined what was happening with our KitchenAid freestanding ice machine. He looked the machine over and then patiently watched it function through cycles before he determined our issue was the water valve. He quietly checked for availability of parts and let us know he found the part and would return today to install it. Alex just completed the work. He was very polite, informative, well versed on my appliance. He was very careful to clean up after the installation and left our home clean. What a refreshing change compared to previous appliances service/repair. VERY professional! Our new appliance service/repair company for sure!! Thank you again for your help Alex!! Dan & Sandy 3/6/2025”
- Fern Delucavia Google
“They are very knowledgeable, efficient and polite. I would use them every time.”
- OZ FAZLIvia Google
- Ron Treatvia Google
“The Technion knew his stuff and did a fast job.”
Owner Response:
“Our team thanks you for taking the time to leave us your review! We are so happy to hear that you had a fantastic experience with our team at Mr. Appliance of Sugar Land and Fulshear. Have a great day!”
- France Archambaultvia Google
“Our tech Alex was on time and very professional. He was able to troubleshoot our dishwasher, find and resolve the problem and then test it. We’re very satisfied with the work and will call your company for any future issues. We would recommend you to anyone looking for professional repair.”
Owner Response:
“We truly appreciate your feedback and are glad that Mr. Appliance of Sugar Land and Fulshear was able to help work through your case. We hope to work with you again; take care.”
- MICHAEL VACKERvia Google
“The repair tech was very professional and fixed the problem.”
Owner Response:
“Hi Michael, We’re thrilled to hear that our repair technician was able to assist you professionally and resolve the issue. Ensuring a smooth and efficient service experience is what we strive for with every customer. Your feedback means a lot to us and reinforces our commitment to providing excellent service in the Sugar Land and Fulshear areas. If you have any more appliance needs in the future, please don’t hesitate to reach out. We’re here to help! Best regards, Mr. Appliance of Sugar Land and Fulshear”
- William Bargervia Google
“From the initial call to request a service thru the repairman fixing my refrigerator everyone was helpful, polite and professional.”
Owner Response:
“Dear William Barger, We are thrilled to hear about your positive experience with our team from the moment you reached out for service to the completion of your refrigerator repair. Your feedback about our staff being helpful, polite, and professional is incredibly valuable to us. We strive to provide top-notch service to every customer, and knowing that we succeeded in your case truly motivates us. Thank you for choosing Mr. Appliance of Sugar Land and Fulshear. If you have any further needs or questions, please don’t hesitate to get in touch. We look forward to serving you again in the future. Warm regards, The Mr. Appliance of Sugar Land and Fulshear Team”
- Lindsay Danielevia Google
“Mr. Appliance of Sugarland, specifically Marty, has been consistently awesome! Friendly, calls ahead of arrival, always knows exactly how to fix our fridge, and leaves everything neat and tidy afterward. He’s fixed our GE fridge twice, and I’m sure I’ll call again one of these days. Thanks!”
Owner Response:
“Hi Lindsay, We're thrilled to hear about your positive experiences with Marty and the service he provided. It's great to know that his prompt communication, expertise with your GE fridge, and attention to detail made such a positive impact. Ensuring our customers are satisfied and their homes are left in perfect order is very important to us. We're here whenever you need us in the future, and please don't hesitate to reach out if there's anything else we can do for you. Thank you for being a valued member of the Mr. Appliance family! Warm regards, The Mr. Appliance of Sugar Land and Fulshear Team”
- Tony Alvaradovia Google
“Timely, efficient and reasonable”
Owner Response:
“Hi Tony, We're really glad to hear that you found our service timely, efficient, and reasonable! Our team always strives to provide the best experience possible, and it’s great to know we're hitting the mark. If you ever need anything else or have more appliances to tackle, feel free to reach out. Cheers, Mr. Appliance of Sugar Land and Fulshear”
- Glenn Slavenvia Google
“Marty is very professional and used his experience to diagnose the problem with our refrigerator. Once the replacement part was delivered he came right out and replaced the part. Everything is working again! We are very with his service. This not the first time he has helped us with an appliance problem and I'm sure it won't be the last. I highly recommend him to help with your appliance repairs.”
Owner Response:
“Dear Glenn, We truly appreciate your feedback and are delighted to hear about your positive experience with Marty. His professionalism and expertise are qualities we value highly at Mr. Appliance of Sugar Land and Fulshear, and it’s wonderful to know they made a difference in resolving your refrigerator issue. Knowing that he has been able to assist you on multiple occasions with such success is incredibly rewarding. Your recommendation means a lot to us and encourages our team to continue providing the best service possible. We look forward to being your go-to solution for any future appliance repair needs. Thank you for choosing us and trusting Marty and the team with your repairs. Warm regards, Mr. Appliance of Sugar Land and Fulshear”
- David Millervia Google
“It was easy to make appointment. Mr Gillispi came when promised. took info of parts needed nad ordered them. When he received the parts he came backa as promised and corrected the problem right away, also witha friendly attitude. Thank you”
Owner Response:
“Hi David, I'm really glad to hear that you had a smooth experience with us! It sounds like Mr. Gillispi took great care in getting everything sorted out for you. We always aim to be punctual and friendly, so it's fantastic to know you felt this way. If you ever need anything else, feel free to reach out. Take care and have a great day! Best, Mr. Appliance of Sugar Land and Fulshear”
- Brenda Sorrellsvia Google
“Marty has helped me with my appliances in the past. Always on time, efficient, friendly and honest. Stopped by after a call in late afternoon and took care of my problem. Highly Recommend!”
Owner Response:
“Hello Brenda, It's wonderful to hear about your positive experiences with Marty! We take pride in our team’s dedication to punctuality, efficiency, and friendliness, and it’s rewarding to know that these qualities are recognized and appreciated. Marty is indeed a valued member of our team, known for his commitment to providing honest and thorough service. We’re grateful for your recommendation and look forward to continuing to meet your appliance needs whenever they arise. Should you have any more questions or require assistance in the future, please don't hesitate to reach out. Warm regards, Mr. Appliance of Sugar Land and Fulshear”
- Doug & Linda Burkhartvia Google
“Very thorough with attention to detail. Makes every effort to fix the problem and I felt like pricing was fair. Always prompt and accommodating. My experience was exceptional!”
Owner Response:
“Hi Linda, We're thrilled to hear about your exceptional experience with us! It's fantastic to know that our team's attention to detail and commitment to fixing the problem left a positive impression. We're also glad to hear you found our pricing fair and service prompt. We'll be here whenever you need us! Best, Mr. Appliance of Sugar Land and Fulshear”
- Tish Hollamonvia Google
“Super impressed with the quality of work, timliness, knowledege of technician. Marty is exceptional, very professional and helpful.”
Owner Response:
“Hi Tish! We're thrilled to hear about your awesome experience with Marty and our team! Knowing that you were super impressed with the quality of work and timeliness really makes our day. Marty's dedication and professionalism are exactly what we strive for, and it’s great to see that reflected in your feedback. If you ever need us again, you know we're just a call away. Thanks for being such a wonderful part of our community! Best, The Mr. Appliance Team of Sugar Land and Fulshear”
- Martin Cameronvia Google
Owner Response:
“Hello Martin, Thank you so much for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a great experience with Mr. Appliance of Sugar Land and Fulshear. It’s always our goal to provide the best possible service to our customers, and it’s rewarding to know that we hit the mark for you. If you ever need any more help, don’t hesitate to reach out. We’re here for you! Best regards, The Mr. Appliance Team”
- Jimmy Millervia Google
“Marty worked diligently to repair my 17 year old refrigerator to prevent me from having to buy a new one. However, he was not successful. But he was very fair with the price he charged for his effort to repair the refrigerator. I would recommend this company for appliance repairs!”
Owner Response:
“Hi Jimmy, We truly appreciate you taking the time to share your experience with us. While we're sorry to hear that we couldn't ultimately save your 17-year-old refrigerator, we're glad that Marty was able to assist you diligently and provide fair pricing for his efforts. Your recommendation means a lot to us, and we're committed to providing the best service possible. If you need any assistance in the future, whether it's for a new appliance or another repair, please don't hesitate to reach out. Best regards, Mr. Appliance of Sugar Land and Fulshear”
- Linda Harwellvia Google
“First rate service!! Timely, expert, so helpful!!”
Owner Response:
“Hi Linda, We’re thrilled to hear that you had a first-rate experience with our service! Our team strives to be timely, expert, and helpful in every way possible, and your feedback reassures us that we're on the right track. If you ever need us again, we’re just a call away. Take care, The Mr. Appliance Team of Sugar Land and Fulshear”
- Debbie Arterburnvia Google
“Thanks for great customer service”
Owner Response:
“Hi Deborah, We're thrilled to hear you had a great experience with our customer service! It's always our goal to provide top-notch service to our clients, and it's wonderful to know we're hitting the mark. If you ever need anything else, don't hesitate to reach out. We're here to help! Take care, The Mr. Appliance Team of Sugar Land and Fulshear”
- Nicole Hudsonvia Google
“Marty was wonderful! Great communication. He did a wonderful job!! Will definitely use him again!”
Owner Response:
“Hi Nicole, We're thrilled to hear about your positive experience with Marty! Our team is dedicated to providing excellent service and communication, and it's great to know Marty hit the mark. Your satisfaction is our top priority, and we're delighted to know you plan to use our services again. If you ever need assistance in the future, don't hesitate to reach out. Warm regards, The Mr. Appliance Team of Sugar Land and Fulshear”
- Shaun Daughertyvia Google
“He did a great job”
- Terri Mitchellvia Google
“Marty always arrives promptly and explains exactly what is being done to repair any appliance. Very pleased with the workmanship”
Owner Response:
“Hi Terri, It's great to hear that Marty has been doing such a fantastic job for you! We really appreciate your positive feedback about his promptness and clear communication. If you ever need any more help with your appliances, don't hesitate to reach out. We're always here for you! Best, The Mr. Appliance Team of Sugar Land and Fulshear”
- Arthur Solomanvia Google
“Marty is a great appliance repairman. He is honest, reliable and trustworthy. It’s my pleasure to recommend him without any reservation.”
Owner Response:
“Dear Arthur Solomon, We are thrilled to hear about your positive experience with Marty! It’s wonderful to know that his honesty, reliability, and trustworthiness made such an impression. Your recommendation means a lot to us, and we're delighted to have earned your trust. If you ever need assistance in the future, please don’t hesitate to reach out. We're here to help with any of your appliance repair needs. Warm regards, Mr. Appliance of Sugar Land and Fulshear”
- Susana Arroyovia Google
“Great service, very polite and knowledgeable. Great price!”
Owner Response:
“Hi Susana, We're thrilled to hear that you had a great experience with us! It's fantastic to know that our team's politeness and expertise made a difference, and that you found our pricing fair. If you ever need anything else or have more appliances in need of care, we're just a call away. Take care, Mr. Appliance of Sugar Land and Fulshear”
- Henry Dedekvia Google
“Handled my issues. Friendly and professional.”
Owner Response:
“Hi Henry, I'm glad to hear that we could help with your issues! Our team always aims to provide friendly and professional service, and it's great to know we hit the mark with you. If you ever need anything else, just give us a shout. Take care, Mr. Appliance of Sugar Land and Fulshear”
- Leslie Jacobvia Google
“Always great service!”
Owner Response:
“Hey Leslie, It's awesome to hear that you're happy with our service! We're all about making things easy and efficient for you. If you ever need anything else or have more appliances needing a little TLC, you know where to find us. Thanks for choosing us! Take care, The Mr. Appliance Team of Sugar Land and Fulshear”
- Ezra Spearvia Google
Owner Response:
“Hi Ezra, Wow, thank you so much for the awesome 5-star review! 🌟 We're thrilled to hear that you had a great experience with us here at Mr. Appliance of Sugar Land and Fulshear. It's always our goal to make sure things run smoothly for our customers, and we're so glad we hit the mark with you. If you ever need any more appliance help or just want to chat, feel free to reach out anytime. Thanks again for your support! Best, The Mr. Appliance Team”
“I had a fantastic experience with Pablo when he came to help resolve my ice maker problem. From the moment he arrived, he was professional, friendly, and attentive to my concerns. He quickly diagnosed the issue and explained the possible solutions clearly. Pablo was efficient and thorough in his work, ensuring that the ice maker was functioning perfectly before he left. His knowledge and positive attitude made the entire process stress-free. I highly recommend Pablo for any appliance repairs—he truly knows his stuff and provides excellent service!”