Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Louisville
Real Stories, Real Results
- Linda Bilderbackvia Google
- THOMAS WATKINSvia Google
Owner Response:
“Thank you for your five-star rating! We appreciate your support and look forward to seeing you again soon. Thank You! - Mr Appliance of Louisville Team”
- Rob Christianvia Google
“Great job!”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that you had a great experience. Your support means a lot to us! Thank You! - Mr Appliance of Louisville Team”
- Glenda Jonesvia Google
“They were on time, professional, and kind.”
Owner Response:
“Thank you for your wonderful feedback, Glenda! We're thrilled to hear that our team met your expectations for timeliness and professionalism. Your kind words motivate us to keep delivering exceptional service. We appreciate your support and look forward to serving you again! Thank You! - Mr Appliance of Louisville Team”
- Peter Hutchinsvia Google
Owner Response:
“Thank you for the 5-star rating! We're thrilled to hear that you had a great experience with us. Your support means a lot to our team. We look forward to serving you again soon! Thank You! - Mr Appliance of Louisville Team”
- Max Langhurstvia Google
“Very professional and great work fixed my appliance right away”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you found our service professional and that we could fix your appliance quickly. Your satisfaction is our top priority, and we appreciate your support! Thank You! - Mr Appliance of Louisville Team”
- Lori Richardsonvia Google
“Drew was courteous and professional when he replaced the element in our oven today. He didn't make a mess, and he took the old element with him when he left. Great job!”
Owner Response:
“Thank you for your positive feedback! We're thrilled to hear that Drew provided you with courteous and professional service during your oven repair. It's great to know he left everything clean and tidy. We appreciate your recognition of our team's efforts and look forward to serving you again in the future. Thank You! - Mr Appliance of Louisville Team”
- Cathy Akrightvia Google
Owner Response:
“Thank you for the 5-star rating, Cathy! We appreciate your support and are glad to have met your expectations. Your satisfaction means a lot to us! Thank You! - Mr Appliance of Louisville Team”
- Denise Prebysvia Google
“Very friendly, Very knowledgeable, and transparent about the job that’s going to be done or needs to be done Would highly recommend!”
Owner Response:
“Thank you for your kind words, Denise! We're thrilled to hear that you found our team friendly and knowledgeable. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thank You! - Mr Appliance of Louisville Team”
- Lucy Jacksonvia Google
Owner Response:
“Thank you for your 5-star rating, Lucy! We appreciate your support and are glad to know you are satisfied with our services. Thank You! - Mr Appliance of Louisville Team”
- Laura/David Linkousvia Google
“Great service.”
Owner Response:
“Thank you, David! We appreciate your kind words and are thrilled to hear you had a great experience with our service. Your satisfaction is our priority! Thank You! - Mr Appliance of Louisville Team”
- Susan Whitevia Google
“Prompt service and was very comfortable with the technician.”
Owner Response:
“Thank you for your kind words, Susan! We're glad to hear you had a comfortable experience with our technician. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr Appliance of Louisville Team”
- John Grayvia Google
“The company took great care of our Milla dishwasher and kept us informed on the status the whole time.”
Owner Response:
“Thank you for your positive feedback, John! We're glad to hear that we took good care of your Milla dishwasher and kept you informed. Your satisfaction is our priority! Thank You! - Mr Appliance of Louisville Team”
- Michael Hoskinsvia Google
“Great people! Friendly, on time ,respectful of home, and knowledgeable and efficient. Could not ask for more!”
Owner Response:
“Thank you for your wonderful review, Michael! We're thrilled to hear that our team made a positive impression and provided you with excellent service. Your kind words motivate us to keep delivering the best experience possible. We appreciate your feedback! Thank You! - Mr Appliance of Louisville Team”
- Jennifer Ricevia Google
“Rick did an amazing job with helping us with our outdoor refrigerator. We had a primary issue he took care of and then he noticed a secondary problem which he identified. Great service all the way around I love that he can take care of all my high-end appliances instead of having to call many multiple vendors to come help. Thanks, Mr. Appliance.”
Owner Response:
“Thank you for your wonderful review, Jennifer! We're thrilled to hear that Rick provided excellent service with your outdoor refrigerator and addressed all your appliance needs. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you with your high-end appliances in the future! Thank You! - Mr Appliance of Louisville Team”
- Scott Hustonvia Google
“Great customer service, Randy was extremely knowledgeable and courteous!”
Owner Response:
“Thank you for your wonderful review, Scott! We're thrilled to hear that you had a great experience with Randy. Your kind words about our customer service mean a lot to us! Thank You! - Mr Appliance of Louisville Team”
- Paul Tichenorvia Google
“On time, knowledgeable, courteous, made sure we understood what the problem was and how he was going to fix it. Reasonable rates. couldn't recommend enough!”
Owner Response:
“Thank you for the fantastic review, Paul! We're thrilled to hear that you had a positive experience with our team. Your recommendation means a lot to us. We look forward to serving you again in the future! Thank You! - Mr Appliance of Louisville Team”
- Janice Glaubingervia Google
“My technician was very knowledgeable about my refrigerator and icemaker. I am very happy with this appliance repair company.”
Owner Response:
“Thank you for your kind words, Jan! We're glad to hear that our technician was able to assist you effectively with your refrigerator and icemaker. Your satisfaction is our priority, and we appreciate your support! Thank You! - Mr Appliance of Louisville Team”
- shirley davisvia Google
“Excellent service. Always pleasant workers.”
Owner Response:
“Thank you for your wonderful review, Shirley! We appreciate your feedback and are glad to hear that you had a positive experience with our team. Your support means a lot to us! Thank You! - Mr Appliance of Louisville Team”
- Kelly McMastersvia Google
“Excellent service as always”
Owner Response:
“Thank you for your kind words, Kelly! We appreciate your continued support and are glad to hear that you’re always satisfied with our service. We look forward to serving you again! Thank You! - Mr Appliance of Louisville Team”
- Mike Tracyvia Google
Owner Response:
“Thank you for the 5-star rating, Michael! We're glad to know you had a positive experience with us. Your support means a lot to our team! Thank You! - Mr Appliance of Louisville Team”
- Bobby Deignanvia Google
“I contacted Mr. Appliance of Louisville to repair my Whirlpool refrigerator. The website made it very easy to request an appointment date and time (the verified appointment time was confirmed the day before). Drew, the technician, was right on time and quick to troubleshoot the issue. He mentioned a couple items that might have been failing on the fridge, so he wanted to start with the least expensive fix. Thankfully, it was just the capacitor that needed replacement. Drew explained everything about the repair and how the failing piece was preventing the compressor from running. I appreciated his professionalism and transparency. I will absolutely be using Mr. Appliance of Louisville for future repair needs. Highly recommended!”
Owner Response:
“Thank you so much for your detailed review, Bobby! We're thrilled to hear that Drew provided you with professional and transparent service. Your recommendation means a lot to us, and we look forward to assisting you with any future repair needs. Thank You! - Mr Appliance of Louisville Team”
- Helene Gordonvia Google
Owner Response:
“Thank you for your 5-star rating, Helene! We're delighted to know that you're satisfied with our services. Your support means a lot to us! Thank You! - Mr Appliance of Louisville Team”
- Ryan Sisselvia Google
Owner Response:
“Thank you for the 5-star rating, TIFFANY! We appreciate your support and are glad to know you had a positive experience with us. Thank You! - Mr Appliance of Louisville Team”
- Brian Woodringvia Google
“Timely, professional, and efficient.”
Owner Response:
“Thank you for your excellent feedback, Brian! We’re thrilled to hear that you found our service timely, professional, and efficient. Your satisfaction is our priority, and we look forward to serving you again! Thank You! - Mr Appliance of Louisville Team”
- Lee Greenwellvia Google
Owner Response:
“Thank you for your 5-star rating, Lee! We appreciate your support and look forward to serving you again. Thank You! - Mr Appliance of Louisville Team”
- Debbie Sitlingervia Google
“Nice, efficient and knowledgeable!”
Owner Response:
“Thank you for your kind words, Deborah! We're thrilled to hear that you found our service nice, efficient, and knowledgeable. We appreciate your support and look forward to serving you again! Thank You! - Mr Appliance of Louisville Team”
- Cheri Haubervia Google
“Electrical outage caused our master board to fail. Board was rebuilt and reinstalled. Great work!”
Owner Response:
“Thank you for your positive feedback, Cheri! We're glad to hear that we could help with your electrical issue and get everything back up and running smoothly. Your satisfaction is our top priority! Thank You! - Mr Appliance of Louisville Team”
- Amber Jansenvia Google
“Our tech, Liam, was super helpful and respectful.”
Owner Response:
“Thank you for your kind words, Amber! We're thrilled to hear that Liam provided you with excellent service. Your satisfaction is our priority, and we appreciate your feedback! Thank You! - Mr Appliance of Louisville Team”
- Anita Kingvia Google
“Th technician Rand was wonderful. Showed up on time, immediately found the problem and fixed it. Professional and knowledgeable.”
Owner Response:
“Thank you for your kind words, Anita! We're glad to hear that Rand provided you with excellent service and resolved the issue promptly. Your satisfaction is important to us, and we appreciate your feedback!”
“Randy was right on time and very professional. He told me what he was doing and why. I will definitely use again!”
Owner Response:
“Thank you for taking the time to leave Randy and Mr. Appliance of Northeast Louisville a review. It's good to hear that Randy gave you a 5 star experience. If we can ever help in any way just give us a call.”