Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Naples
Real Stories, Real Results
- Nancy Lodgevia Google
- Cheryl Gillvia Google
“I called first thing in the morning and they fit me in that day. The tech was very professional and explained everything… they had to get a part but came back the next morning and fixed it. Both techs were great. Definitely recommend them.”
- Theo Etzelvia Google
“Benny was great and very truthful towards our problem with a freezer. Also quickly discovered what was wrong with our microwave. I ended up replacing the freezer and repaired the microwave. All good now. Thanks.”
- de dilvia Google
“Very professional and courteous”
- Krefelder007via Google
“Prompt Scheduling, tech came earlier than even planned and did a great job solving the problem quickly! Will definitely use again!”
- Joan Kusteravia Google
“On time, friendly, and professional. Thoroughly explained the problem to me. Due to the extent of the damage, I opted for a new machine instead of a repair.e First time user......highly recommend!”
- Nicole Shevillovia Google
“The employee who came out to fix our refrigerator was AMAZING!! So kind, helpful, and through!”
- MArion Jervisvia Google
- Cheri Gradwellvia Google
- Marta Martinezvia Google
“Called saying ETA and on time. Very polite and very knowledgeable. Very pleased with the service.”
- Marie Colavecchiovia Google
“Benny was great and the job was done perfectly!”
- Joe Rickardvia Google
“Technician texted to let us know he was on his way, and arrived earlier than scheduled time. He quickly diagnosed problem with refrigerator and replaced the fan on the same visit.”
- Anne Barbervia Google
“Our technician was Pat and he was excellent. Very knowledgeable and very straightforward about the appliance he was repairing. Absolutely would use this company again.”
- Hong Chenvia Google
- Richard Guandalinivia Google
“Professional service employees and they keep you well informed with time and cast”
- Caridad Juvertvia Google
“Technician was professional and friendly he was on time and explained the diagnosis on the washer and refrigerator, gave options and did follow up a couple of days with an estimate. I would definitely reccomend Mr. Appliances. Thank you.”
- Lenny Martynowiczvia Google
“Polite & knowledgeable”
- Ted Braggvia Google
“Quick to respond, prompt and repair complete”
- Authur Baldadianvia Google
- Bill Morganvia Google
“Washing machine water all over the place after a big load. Ryan was smooth and a quick study. We couldn’t see the issue in a stacked system and learned a way to avoid the problem forever.”
- Linda Narkevia Google
“Benny was very professional and was able to detect the problems. I would recommend Mr. Appliance as a good source for repairs.”
- Danielle Svia Google
“They were fabulous to work with. A cleaning service broke my ceramic induction cooktop and they had me send pictures (vs doing a visit to assess), model & serial number. Provided estimate in a timely manner and got the part very quickly. Called me to book an appointment as soon as they got the part. They were also great at sending a text about my service window and then again when the technician was almost at the house. I would use them again. Highly recommend.”
- Elliott Fischervia Google
“Staff very helpful and my technician Benny was prompt and completed the job in a timely manner.”
- Brit Fishervia Google
“Pat was on time for the appointment and very professional. He gave a very honest assessment of the repair and was very trustworthy. I would recommend him and this company.”
- Laura Destefanovia Google
“I love Mr. Appliance ! They are extremely reliable come in a very reasonable period of time every technician is extremely knowledgeable, honest and professional. If you have any type of issue with any type of Appliance, they are the people to call!”
- Tom Gonstamatinosvia Google
- Maria Cifernivia Google
“The person that was sent out was very knowledgeable and explained the service”
- Peggy Sloinvia Google
“Excellent service”
Owner Response:
“We appreciate the five stars! Thank you for rating Mr. Appliance of Naples and have a great day.”
- Patricia Verduinvia Google
“The team at Mr. Appliance including the schedulers and technicians were terrific. They came on time, communicated often and fixed our issue professionally.”
Owner Response:
“Thank you, Patricia, for your kind words. We're delighted to hear that our team, from schedulers to technicians, met your expectations with timely service and effective communication. Your satisfaction is important to us, and we're glad we could assist you professionally.”
- Brendan Doorlyvia Google
“Came, diagnosed and fixed the issue with my refrigerator. Kept me posted with arrival time etc. Ryan ( technician) knew his stuff. Very satisfied.”
Owner Response:
“Thank you for your wonderful feedback, Brendan. We're delighted to hear that Ryan was able to diagnose and fix your refrigerator issue efficiently and kept you informed throughout the process. Your satisfaction is our priority, and it's great to know you had a positive experience with our service.”
“Professional, knowledgeable, efficient”