Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Our East Brunswick Appliance Repair Services
Real Stories, Real Results
- BRUCE LEFEBVREvia Google
- Aubrey Shareefvia Google
- Lynell Burgosvia Google
“Mr Appliance was quick to send someone out and diagnose the problem with our GE Monogram ice maker. The part needed was ordered and they were back within a week to do the repair. Matt F. Was the technician and he was knowledgeable and skilled in repairing the refrigerator. I would definitely recommend Mr. Appliance to family and friends!”
Owner Response:
“Thank you for recommending us, Lynell! It was our pleasure to get the necessary part and repair your ice maker for you. We're glad Matt's expertise came in handy! We'll let him know you appreciate his help. Mr. Appliance of Middlesex and Somerset County”
- TODD MIDDLETONvia Google
“Show up on time , friendly and cleaned up after repair”
Owner Response:
“Thank you for your review, Todd! We're happy to hear our speedy, expert service earned your five stars. Please don't hesitate to call with future needs! Mr. Appliance of Middlesex and Somerset County”
- Stuart Lawvia Google
“Easy to schedule appoint. Quick diagnosis of the oven problem by the technician, Matt. Price seemed reasonable. A+”
- Shirley Robbinsvia Google
“Very good great service.”
Owner Response:
“We appreciate your kind feedback, Shirley, and we're happy to serve your appliance repair needs. Thanks for giving us a call! Mr. Appliance of Middlesex and Somerset County”
- Ryan Shutzvia Google
“I had an issue with our washing machines spin cycle. It suddenly stopped working, leaving the finished clothes soaking wet. No bueno! Called Mr appliance late Thursday and got an early morning service call for 7:30AM. Matt F. Arrived right on-time, even called about 20 min prior to let me know he’s on the way. He was friendly, and professional. He knew exactly how to navigate my washers diagnostic features, and barely needed the service manual that I didn’t even know was hidden in our washers! Matt explained everything, and quickly fixed my washer and did not leave until letting it run a cycle to make sure he wasn’t called back. A truly professional technician, and a great company providing a great service. Thank you so much!”
Owner Response:
“It was our pleasure to help with your washing machine repair, Ryan! We will make sure Matt knows you appreciate his excellent service and clear communication. Thank you for choosing us to come out and ensure your machine is back in working order! Mr. Appliance of Middlesex and Somerset County”
- Marilyn Snidervia Google
“I called for service they came really fast because it was an emergency. The repairman was very good, pleasant and courteous. They ordered parts and they came pretty fast and came and replaced them quickly. I would highly recommend Mr. APPLIANCE.”
Owner Response:
“Thank you for recommending our appliance repair services, Marilyn! It was our pleasure to immediately come out and make the necessary repairs so your home can run smoothly again. We appreciate the opportunity to serve you! Mr. Appliance of Middlesex and Somerset County”
- Howard Schechtervia Google
“Matt was an expert technician- he diagnosed and repaired our freezer on the spot. Very friendly and highly skilled!”
Owner Response:
“Howard, it's great to hear that Matt's expertise came in handy in quickly repairing your freezer for you! We know he'll be pleased to learn he's earned your satisfaction. Thank you! Mr. Appliance of Middlesex and Somerset County”
- Carol Napolitanovia Google
Owner Response:
“Thank you for your perfect rating, Carol! We're glad we could help. Mr. Appliance of Middlesex and Somerset County”
- Donna Cookvia Google
“Courteous knowledgeable dependable”
Owner Response:
“Thank you, Donna! We're proud to earn your complete satisfaction in our appliance repair services. We hope to help you again should the need arise. Mr. Appliance of Middlesex and Somerset County”
- Meryl Baurmashvia Google
“If you have a whisperkool Wine cooler that needs repair. These are the only people you should call. They are honest they do not try to oversell their technician really knows the units well and the customer service was exceptional.”
Owner Response:
“Meryl, thank you for your kind feedback! We're glad our service professional's expertise in Whisperkool Wine Coolers was helping in whipping yours into shape. We appreciate the opportunity to serve your appliance repair needs! Mr. Appliance of Middlesex and Somerset County”
- Joyce Doninivia Google
Owner Response:
“Thank you, Joyce, for taking the time to rate us five stars! Mr. Appliance of Middlesex and Somerset County”
- Mikel Cirkusvia Google
“Very timely and very efficient.”
Owner Response:
“Mikel, thank you for your feedback! We're grateful to be an appliance repair service you can trust. Mr. Appliance of Middlesex and Somerset County”
- Kiran Bhatvia Google
“Very good service by Zach. Prompt all around y operators”
Owner Response:
“Thank you for your terrific feedback! Zach will be proud to hear that his appliance repair expertise earned your recognition. Mr. Appliance of Middlesex and Somerset County”
- J Hvia Google
“The professional who came to my house was friendly and knowledgeable. He took his time to make sure that everything was working before he left. Thank you!”
Owner Response:
“You're quite welcome! We're delighted our service professional's expertise and friendly service stood out to you. It was a pleasure to whip those appliances back into shape, and we're grateful for your review! Mr. Appliance of Middlesex and Somerset County”
- Dianne Hoffmanvia Google
“Prompt and friendly service Technician Matt was great and very helpful”
Owner Response:
“Diane, we're glad Matt provided speedy expert service and whipped your appliance back into shape. We'll pass your appreciation along. Thank you for giving us a call! Mr. Appliance of Middlesex and Somerset County”
- Michele Gagliardovia Google
Owner Response:
“We appreciate your positive rating, Michele. Thank you for choosing Mr. Appliance! Mr. Appliance of Middlesex and Somerset County”
- Tomvia Google
“Very quick and reliable. If you don't feel like shopping around for quotes and waiting for people to call you back, Mr Appliance is the place to call. They were able to diagnose, order the part and fix a thermador ice maker issue in 3 days.”
Owner Response:
“Tom, it was our pleasure to provide speedy expert service and repair your Thermador ice maker for you so your home can operate efficiently again. Thank you so much for sharing your experience! Mr. Appliance of Middlesex and Somerset County”
- Lorraine Mancinivia Google
“The tech that came to sort out our oven problems was extremely knowledgeable and familiar with our exact problem!”
Owner Response:
“Thank you for your review, Jim! We're glad to hear our service professional's expertise was valuable in diagnosing and repairing the issue with your oven. If you need us in the future, please don't hesitate to reach out! Mr. Appliance of Middlesex and Somerset County”
- Janyne Syntschavia Google
“I just had the most pleasant repairman for my dishwasher. Joe was thorough and nice. He explained things to me and was very respectful. I will definitely use Mr. Appliance again.”
Owner Response:
“Thank you for your review, Janyne! We're glad Joe could earn your trust in us with his informative and friendly service. It was a pleasure assisting you with the repair of your dishwasher and we look forward to the opportunity to serve you again in the future! Mr. Appliance of Middlesex and Somerset County”
- Sheena Bhatiavia Google
Owner Response:
“Thank you, Sheena, for your great rating! We're glad we could whip your appliance back into shape. Mr. Appliance of Middlesex and Somerset County”
- Jeff Grahamvia Google
Owner Response:
“Thank you, Jeff! We're always here with the help you need to whip those appliances back into shape! Mr. Appliance of Middlesex and Somerset County”
- Barbara Sobelvia Google
Owner Response:
“Thank you, Barbara, for your wonderful rating of our appliance repair services! We're glad we could help. Mr. Appliance of Middlesex and Somerset County”
- Richard Einsteinvia Google
Owner Response:
“We appreciate your positive rating of our appliance repair service, Richard. Thank you so much for taking the time to share your endorsement! Mr. Appliance of Middlesex and Somerset County”
- Shelley Phillipsvia Google
“First, it was easy to get an appt. Zach arrived on time. Not only was he friendly and courteous, but he was extremely knowledgeable about the Bosch dishwasher that needed fixing. He offered information about the settings, cleaning the filter and other things that we never heard before. He will be back with the part needed in a few days. I would definitely call on Mr. Appliance again.”
Owner Response:
“Shelley, thank you for sharing your experience! It's our pleasure to make it an easy and seamless one for you. It's great that Zach's Bosch appliance expertise was helpful in sharing information about the unit, and we know he's looking forward to completing the repair for you soon. We look forward to passing your kind feedback along as well as helping you with any future appliance repair needs you have. Mr. Appliance of Middlesex and Somerset County”
- Tina Hansenvia Google
“David was neat, professional and fixed our refrigerator. Thank you.”
Owner Response:
“Tina, thank you for your feedback! We're glad David respected your home while he repaired your fridge. It's our pleasure to keep your home functioning properly! Mr. Appliance of Middlesex and Somerset County”
- Barbara McClewvia Google
Owner Response:
“We appreciate your positive rating of our appliance repair service, Barbara. Thank you so much for choosing Mr. Appliance! Mr. Appliance of Middlesex and Somerset County”
- Charlie Greenwaldvia Google
“They were on time fixed the problem.This is the several times I have used this company.And everything is always worked out well.I recommend them”
Owner Response:
“Charles, thank you for your recommendation and for always choosing us for your appliance repair needs! We're grateful to serve you and earn your trust and satisfaction each and every time. Mr. Appliance of Middlesex and Somerset County”
- Abrahim KONUKvia Google
“My two year old Bosch oven bake burner failed. Following the official service manual, I replaced it with a new one from Amazon (I am mechanical engineer). But timing and glow color (which indicates temperature) was not as the original. Upon recommendation from the dealer I got the oven from, I called Mr. appliance. It was extremely easy and transparent to make an appointment and get a price. A technician came on time to diagnose the problem. He ordered a genuine Bosch igniter. Few days later a second technician came and installed it. Both technicians were professional and expert on Bosch. They are obviously well trained. In addition they were extremely careful and kind. They explained what they were going to do. What they did was 100% according to the official service manual. I would call Mr. Appliance first for any appliance trouble in the future. I would highly recommend it to everyone. In the photo below I included the original and Amazon purchased igniters. They look identical. But they are not.”
Owner Response:
“Ibrahim, it sounds like you went through quite a process with your oven before calling us. We’re glad we could step in and get things sorted out with the right part. Genuine components can really make a difference, and it’s great to hear that both technicians handled everything professionally and by the book. Thanks for trusting us with your Bosch oven and for sharing your experience. If anything else comes up, Mr. Appliance is always here to help! Mr. Appliance of Middlesex and Somerset County”
“Joe provide timely and excellent service!”
Owner Response:
“We’re so glad to hear Joe took care of things quickly and delivered great appliance repair service, Aubrey. Thanks for sharing your experience! Mr. Appliance of Middlesex and Somerset County ”