Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Our East Brunswick Appliance Repair Services
Real Stories, Real Results
- Bobvia Google
- Kathy H.via Google
- Richard M.via Google
“Their repairman was quick and friendly. Thanks!!”
Owner Response:
“Thank you for your positive feedback, Richard! We're glad to hear that our repairman provided quick and friendly service. Your satisfaction is important to us, and we appreciate your support! Thank you! - Mr. Appliance of York Team”
- Ron H.via Google
“I found this company online. I called and they are the nicest people to work with. Ashley came out and fixed our fridge and explained everything that he did. a great company to work with. I'll use them for any service needed. keep up the good work. professional and friendly indeed.”
Owner Response:
“Thank you for your fantastic review, Ron! We're thrilled to hear that you had a positive experience with Ashley and found our team to be professional and friendly. We appreciate your support and look forward to assisting you with any future service needs. Your satisfaction is our top priority, and we’re glad we could help. We’ll continue to strive for excellence! Thank you! - Mr. Appliance of York Team”
- Roxann H.via Google
“On time Quick and efficient Friendly”
Owner Response:
“Thank you for the fantastic review, Roxann! We're thrilled to hear that you found our service to be quick, efficient, and friendly. Your satisfaction is our top priority, and we look forward to serving you again! Thank you! - Mr. Appliance of York Team”
- Michael G.via Google
“Ashley was awesome. Great service.”
Owner Response:
“Thank you for your kind words, Michael! We're thrilled to hear that Ashley provided you with excellent service. We appreciate your support and look forward to serving you again soon. Thank you! - Mr. Appliance of York Team”
- Laura R.via Google
“Shows up on time, thorough and quick with the repair. Very happy I found Mr Appliance to fix my washer”
Owner Response:
“Thank you for your fantastic review! We're glad to hear that you had a great experience with our service and that your washer was repaired quickly and thoroughly. We appreciate your support and look forward to assisting you again in the future. Thank you! - Mr. Appliance of York Team”
- Janie M.via Google
“Excellent experience! Definitely recommend. Professional and capable, enough said...”
Owner Response:
“Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our services professional and capable. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thank you! - Mr. Appliance of York Team”
- Chris D.via Google
“Nicely done. Responsive and professional”
Owner Response:
“Thank you for your kind words, Christopher! We're thrilled to hear you found our service responsive and professional. Your feedback motivates us to maintain our high standards. We look forward to serving you again in the future! Thank you! - Mr. Appliance of York Team”
- Sophia D.via Google
“Bo was great, he diagnosed the problem with our dryer an the problem was fixed fast. We were pleased with the service. Thanks again Bo!”
Owner Response:
“Thank you for your kind words, Sophia! We're thrilled to hear that Bo provided excellent service and quickly diagnosed the issue with your dryer. Your satisfaction is our priority, and we're glad you're pleased with the outcome. We appreciate you taking the time to share your experience! Thank you! - Mr. Appliance of York Team”
- Kate R.via Google
“My technician Jim was knowledgeable, dedicated, and very friendly/personable. He had to come back a few times because I had a flaky dishwasher pump, so it took a few tries to pin point the issue since it worked when he was here. Jim was just as pleasant and thorough every visit. It was nice that the original dispatch fee was applied to my repair cost and that there were no additional labor charges each time he returned. My dog was excited to see him by the last visit. Thanks so much Jim!”
Owner Response:
“Thank you for your wonderful feedback! We're thrilled to hear that Jim provided such exceptional service and that he was able to resolve the issue with your dishwasher. It's great to know that you appreciated the way we handled the dispatch fee and labor charges. We aim to create a positive experience for both our customers and their pets. We'll be sure to pass along your kind words to Jim! Thank you! - Mr. Appliance of York Team”
- Anthony C.via Google
“Quick service, reasonable fees, friendly technician.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that you experienced quick service and found our fees reasonable. Our technicians strive to provide friendly and efficient service, and it's great to know they met your expectations. We look forward to serving you again in the future! Thank you! - Mr. Appliance of York Team”
- Michael I.via Google
“Mr. Appliance did a fantastic job repairing our ice maker! Ashley was knowledgeable, timely and provided great service. Would refer and use again!”
Owner Response:
“Thank you for the 5-star review, Michael! We're thrilled that you had a great experience with us. Looking forward to helping you again in the future!”
- Jan L.via Google
“Informative pleasant personality and did not mind my questions. I felt comfortable leaving him ido his fhing. . And bonus didn't mind my dogs and remembering there was one missing”
Owner Response:
“Thank you for your wonderful review! We're thrilled to hear that you found our team informative and approachable. It's great to know that your dogs felt welcome and were remembered during your visit. Your comfort and satisfaction are our top priorities, and we look forward to assisting you again. Thank you! - Mr. Appliance of York Team”
- Sharron M.via Google
“Ashley did a good job diagnosing the problem with our refrigerator unfortunately since it was made by LG, the cost for a new compressor was more than buying a new refrigerator. I called 3 other appliance repair companies and Mr. Appliance is the only one that works on LG appliances so I will never buy any LG appliances in the future.”
Owner Response:
“Thank you for your feedback, Sharron. We're glad to hear that Ashley provided a thorough diagnosis for your refrigerator. We understand the frustration that comes with repair costs, especially with specific brands. We appreciate your trust in Mr. Appliance, and we hope to assist you with any future appliance needs. Thank you for sharing your experience! Thank you! - Mr. Appliance of York Team”
- James L.via Google
“Would very much recommend for any service uou need. Ashley was great and quick. He arrived sooner than we were told and he got right to work and left the dryer in better condition than he started with.”
Owner Response:
“Thank you for your wonderful feedback, James! We're thrilled to hear that Ashley provided you with prompt and excellent service. Your recommendation means a lot to us, and we're glad to know your dryer is in better shape now. We look forward to serving you again in the future! Thank you! - Mr. Appliance of York Team”
- Hilary L.via Google
“James arrived and within minutes diagnosed the issue. He had the piece on hand and installed it and cleaned the dryer. Great service!!”
Owner Response:
“Thank you for your fantastic review, Hilary! We’re thrilled to hear that James provided quick and efficient service, diagnosing and resolving the issue promptly. Your satisfaction is our priority, and we appreciate your kind words about the service you received. If you need anything else in the future, please don't hesitate to reach out. Thank you! - Mr. Appliance of York Team”
- Robert K.via Google
“James was punctual, diagnosed the problem with my washer and dryer. He did a good job and I would recommend him without question.”
Owner Response:
“Thank you for your positive feedback, Robert! We're glad to hear that James was able to effectively diagnose the issue with your washer and dryer. Your recommendation means a lot to us, and we appreciate your support. Thank you! - Mr. Appliance of York Team”
- Albert D.via Google
“I totally enjoyed the professional service that I received from your service provider and would totally recommend him to anyone else.”
Owner Response:
“Thank you for your wonderful feedback, Albert! We're thrilled to hear that you enjoyed our professional service. Your recommendation means a lot to us! We look forward to serving you again in the future. Thank you! - Mr. Appliance of York Team”
- Laurie K.via Google
“Everyone was very helpful and knowledgeable. My service tech , Ashley was on time and very helpful. He really explained the process for speaking with LG to have the part covered under warrenty, saved me a bundle. I'm so glad I found Mr. Appliance, I will be using them for all my appliance services.”
Owner Response:
“Thank you for your wonderful review, Laurie! We're thrilled to hear that Ashley provided you with excellent service and valuable assistance. Your satisfaction is our priority, and we're glad you've chosen us for your appliance needs. We look forward to serving you again in the future! Thank you! - Mr. Appliance of York Team”
- Jeff B.via Google
“Job well done!!”
Owner Response:
“Thank you for your short and positive feedback, Jeff! We're glad to hear you were satisfied with our service. Your support means a lot to us! Thank you! - Mr. Appliance of York Team”
- Diana P.via Google
“I was very pleased with the service. Boh was very knowledgeable and professional. Boh replaced the pilot sensor in the lower part of my oven in less than an hour. Lucky gor me he had the new part with him so I was able to use my oven right away. Back to baking!”
Owner Response:
“Thank you for your wonderful review, Diana! We are thrilled to hear that Boh provided you with quick and professional service. It's great to know you are back to baking with your oven. We appreciate your support and look forward to assisting you again in the future! Thank you! - Mr. Appliance of York Team”
- Maureen G.via Google
“Quick & excellent service. James is a true professional!”
Owner Response:
“Thank you for your kind words, Maureen! We're thrilled to hear that you had a quick and excellent service experience with James. Your feedback motivates us to continue providing the best service possible. Thank you! - Mr. Appliance of York Team”
- Don D.via Google
“Very professional”
Owner Response:
“Thank you for your kind words, Don! We appreciate your support and are glad to hear you found our service professional. Thank you! - Mr. Appliance of York Team”
- Roger G.via Google
“I was very satisfied with my experience with them. Quick response and the problem was taken care of in a very professional manner”
Owner Response:
“Thank you for leaving a review and your kind words, Roger! We're so glad to know that you were satisfied with your experience with us. We aim to always provide quick and professional service and that is our priority. We appreciate your support and we hope to assist you again in the future.”
- Carol C.via Google
“The service was prompt and professional. James couldn’t have been more professional or more accommodating. He got right to work and fixed the problem. It was my first time needing a repair service and if the need ever arises again, They will be the first I call. Thank you again.”
Owner Response:
“Hi Carol, Your kind words about James are really appreciated. We love making our customer’s days and we can’t wait to have the opportunity to make you smile again! Thanks for choosing us!”
- ??? ??????via Google
Owner Response:
“We spotted your 5-star review. Wow! Thank you so much for trusting us, and we can’t wait to help you again in the future.”
- Tony W.via Google
“Umm...they were great overall! Customer service rep was super nice...and offered for their tech to show up early! When the tech showed up...he was super fast at figuring out what all was the problem. He was ready and had the part with him in the truck. The.price was fair...paying for part labor and convenience...we'll worth it! Quick replacement and cleaned the area. Super friendly tech....named Bo! Very hospitable and polite. Yeah I would work with them again!”
Owner Response:
“Tony, thank you so much for the great review of Bo! We are so pleased that you had a great experience. If you need anything else, let us know! We are always happy to help.”
- Lori Z.via Google
“I loved the text messages with a picture of technician & name. Bo was informative and efficient.”
Owner Response:
“Lori, thank you for the great review of Bo and your service call! We do like to let our customers know exactly who is coming to their house! If you need anything in the future, give us a call!”
- Miodrag K.via Google
“Mr Appliance came, moved my refrigerator examined the compressor and told me that one piece was not functioning, but it can be ordered and when it is delivered, he would come and install it, and my almost 19 years fridge will work again. He also told me that all that needed to be done would cost $509. I figured that the cost of the repair was 1/3 of I would have to pay to get a new fridge. Five days later, he called me to make sure that I would be at home, he came moved the fridge and install the new part, and my fridge woke up and it's be cooling like new.”
Owner Response:
“Miodrag, thank you so much for the great review of Ashley! We are so pleased that Ashley was able to revive your refrigerator! If you need us again in the future, just let us know!”
“Fantastic support Aron explained what why he has doing throughout the entire process. Will be contacted them shortly to repair a broken stove switch. Highly recommend. You will not be surprised”