Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Our Littleton Appliance Repair Team!
Real Stories, Real Results
- Mitch Pullamvia Google
- Break Of Dawnvia Google
- Gaylene McIntoshvia Google
“We were very pleased with the customer service to meet every need we had!!! The service man showed up on time and performed everything in a timely matter!! We will definitely use them again!!!!!”
Owner Response:
“Thank you for your wonderful feedback! I'm thrilled to hear that our customer service met your needs and that our service technician was punctual and efficient. Your satisfaction is our priority, and we're looking forward to serving you again in the future! Valerie Stewart, Owner”
- batman850800via Google
“Very responsive. Polite. Accepted responsibility for a scheduling conflict and promptly rescheduled to the customer’s satisfaction.”
Owner Response:
“Thank you for your positive feedback! We're glad to hear that our team was responsive and owned up to the scheduling conflict. Customer satisfaction is our top priority, and we appreciate your understanding and support. We look forward to serving you again! Thank you for your business. Valerie Stewart, Owner”
- Patrick Frielvia Google
“The technician had a direct line to the manufacturer to diagnose the problem and had the parts on hand to fix it immediately. Great!”
Owner Response:
“Thank you for your positive feedback! I'm glad to hear that our technician was able to efficiently diagnose and resolve your issue on the spot. Providing quick and effective service is our priority, and it's great to know we met your expectations. We appreciate your support and your business! Valerie Stewart, Owner”
- Debbie Aragonvia Google
“We've had Mr. Appliance come out for two appliances in the last year - one time to replace the ice maker in an otherwise fully functioning refrigerator, and most recently to diagnose/repair a dishwasher. The dishwasher required two visits replacing two different parts, but the response was quick and it works great again. Both times the techs that came out were very friendly and professional. Would definitely call on them again if the need arises!”
Owner Response:
“Thank you for your wonderful review, Deborah! I'm very happy to hear that our team provided you with friendly and professional service during both of your appliance repairs. It's great to know that your refrigerator and dishwasher are both functioning well again. I appreciate your trust in us and look forward to assisting you in the future if the need arises! -- Valerie Stewart, Owner Valerie Stewart, Owner”
- Scot Andersonvia Google
“The service I received was beyond excellent . Patrick and Kevin are wonderful. Patrick kept in touch with me through the process letting me know who was going to be helping me and following up with his schedule and making sure he arrive. Kevin, my technician went above and beyond to repair my grill. He was very nice and polite and made sure I understood what was wrong and what he was doing to repair it. Very grateful for wonderful service. Will be calling them for all our appliance repairs. Barbara Anderson”
Owner Response:
“Thank you for your review! I'm thrilled to hear that Patrick and Kevin provided you with such excellent service and effective communication throughout your experience. I will make sure to share your comments with both of them. It's great to know that Kevin went above and beyond with your grill repair while keeping you informed. We appreciate your trust in us for your appliance repairs and look forward to assisting you again in the future. -- Valerie Stewart, Owner Valerie Stewart, Owner”
- Kevin Delangvia Google
“They were great! They came out the day after I called, communicated arrival via text, got the part in a few days and my dishwasher was fixed for a fair price. I would highly recommend them.”
Owner Response:
“Kevin - Thank you so much for your kind words! I'm thrilled to hear you had a positive experience with our service — from the quick response and clear communication to the timely repair and fair pricing. It was a pleasure helping you get your dishwasher back in working order. I truly appreciate your recommendation and look forward to assisting you again in the future if needed! -- Valerie Stewart, Owner”
- Sean Buchananvia Google
“Kevin was great. Super nice guy. Saved us from having to buy a new dishwasher”
Owner Response:
“Sean - Thank you so much for the kind words! I’m really glad Kevin could help and that you didn’t have to replace your dishwasher. I've shared your comments with Kevin. He's a terrific technician. I appreciate you taking the time to leave a review! Thank you for your business! -- Valerie Stewart, Owner”
- M Pvia Google
“They fit us in same day and did everything they could to save our weekend of birthday parties and hosting Easter.”
Owner Response:
“MP - thank you for your comments! I'm so glad we were able to get your appliance repaired in time for the fun! I greatly appreciate your business. -- Valerie Stewart, Owner”
- Sahel Khorshidianvia Google
Owner Response:
“Sahel - thank you for the five stars. I'm glad we were able to repair your Bosch Microwave. I value your business and look forward to serving you again. -- Valerie Stewart, Owner”
- Phil St. Romainvia Google
“Very professional operation. On time at home. Excellent communication with us through text email and phone calls. They diagnosed the problem , ordered parts and installed them within two days. Our tenants are very happy now. Would highly recommend Mr. Appliance of Littleton.”
Owner Response:
“Phil - it's always been a pleasure serving you. I greatly appreciate the kind comments and your business. -- Valerie Stewart, Owner”
- Debra Behnkevia Google
“Jose was very professional and did a great job.”
Owner Response:
“Debra - thank you for your comment about Jose. He is a true professional and quite talented. I appreciate you taking the time to comment and I'll share the comment with him. I also want to thank you for your business! -- Valerie Stewart, Owner.”
- Ronald Keenevia Google
“Good communication from company and repairman. Problem diagnosed quickly and repair was prompt 😀”
Owner Response:
“Donald - thank you for taking the time to write a review. I'm glad your experience with the repair of your Frigidaire Microwave was positive. We pride ourselves on our communication! Thank you for your business! -- Valerie Stewart, Owner”
- Regina Welchvia Google
“Kevin was prompt and thorough in his investigation of the problem of our oven. He offered two solutions and presented the pros and cons of both. Overall, our communication with Mr. Appliance was professional and courteous.”
Owner Response:
“Regina - thank you for taking the time to write a review. I appreciate your kind words about Kevin. We pride ourselves on our professionalism. I'm glad we were able to repair your Kenmore Oven. Thank you very much for your business! -- Valerie Stewart, Owner”
- Dave Kosticvia Google
Owner Response:
“Dave - thank you for the five stars. I'm glad we were able to repair your Maytag washer. I look forward to serving you again. Thank you for your business! -- Valerie Stewart, Owner”
- Kristan Ouimettevia Google
“Jose was awesome! He was so fast and knows his stuff! Super cool guy also! He kept me informed the whole way and fixed my washer way faster than I expected it to be done! Fast and efficient, alway a great combo!”
Owner Response:
“Kristan - thank you for your review. I've shared it with Jose. He's fairly new on our team, and he's doing a great job. Glad you liked him! I appreciate your feedback and value your business! We look forward to serving you again. -- Valerie Stewart, Owner”
- Daniel Elwellvia Google
Owner Response:
“Dan - thanks for taking the time to give us this rating. We're happy to have repaired your dryer. Enjoy your weekend! -- Valerie Stewart, Owner”
- Karen & Bill Ramseyvia Google
Owner Response:
“Karen - thanks for taking the time to give us 5 stars! It always makes my day to see these. We appreciate your business and look forward to serving you again. -- Valerie Stewart, Owner.”
- M Mastersonvia Google
“Jose not only did an excellent job on our dryer repair, but went above & beyond with sharing a lot of helpful information on doing needed maintenance on our washer & dryer. He was professional, highly competent, & friendly.”
Owner Response:
“Mike - thanks so much for sharing the details of your experience with Jose and Mr. Appliance. I've shared your comments with him. I also want to express my appreciation for your business! It was a pleasure to serve you. -- Valerie Stewart, Owner”
- Steve Earleyvia Google
“Kevin, our tech from Mr. appliance , was thoughtful and thorough. He was accurate in his assessment of our challenge with ice maker and feeder valve failure to our refrigerator. We enjoyed his quick and quiet approach to ordering parts and keeping us well informed. The prices were fair, the estimate accurate the work was above expectation. Even our filter was cleaned and cleared as an extra benefit. You'll be our first call whenever appliance work is needed. Thank you. And Thank-Kevin!”
Owner Response:
“Steve - I'm thrilled to hear that Kevin was able to provide such thoughtful and thorough service. It's always our goal to make the process as smooth and efficient as possible, and we're glad Kevin exceeded your expectations. I have shared your comments with Kevin. We value your business and look forward to serving you with any appliance needs in the future. Thanks for taking the time to write this review and thank you for your business! -- Valerie Stewart, Owner”
- D Coloradovia Google
“They were able to respond to my residence very quickly and he technician was very professional. He was able to diagnose and repair my problem after others have failed, will use again”
Owner Response:
“Thank you for taking the time to share your experience. I'm delighted to hear that our technician was able to diagnose and repair the issue efficiently. We truly appreciate your kind words and look forward to serving you again in the future. Thank you for your business! -- Valerie Stewart, Owner”
- Linda Sprungervia Google
“I appreciate the response from Mr. Appliance. Jose fixed our washing machine & answered our questions to maintain appliances. I recommend them if you need service.”
Owner Response:
“Thank you so much for your kind words, Linda! We are thrilled to hear that Jose was able to fix your washing machine and provide helpful tips for maintaining your appliances. Thank you for your recommendation and we look forward to serving you again in the future. -- Valerie Stewart, Owner.”
- Mitch Auranvia Google
“Very knowledgeable very professional they do the work for what they bid and they show up on time. Could not recommend them more.”
Owner Response:
“Mitch - Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We take great pride in delivering quality work and being punctual, and we're glad it made a difference for you. Your recommendation means a lot to us. We look forward to working with you again in the future! Thank you for your business! -- Valerie Stewart, Owner”
- Jessica Reigelvia Google
“Friendly, competent, efficient service.”
Owner Response:
“Jessica - Thank you for your kind words! We're so glad to hear that you had a positive experience with our service. Our team always strives to be friendly, efficient, and competent, so it's great to know we met those expectations. We appreciate your feedback and look forward to assisting you again in the future! -- Valerie Stewart, Owner”
- Sally Biegertvia Google
“Jose was prompt, thorough, respectful and very professional!”
Owner Response:
“Sally - Thank you for taking the time to leave a review! We're so glad to hear that Jose provided you with prompt, thorough, and professional service. We truly appreciate your feedback and are proud to have him on our team. If you need anything else, don't hesitate to reach out! -- Valerie Stewart, Owner”
- Andy Andersonvia Google
“What a great company! I called Mr. Appliance of Littleton on a Tuesday because of some concerning scaping noises coming from our clothes dryer. I spoke with Valerie and she said that she could have Bryan come out the next day. She also very clearly explained (in a very friendly way) how their service fees work. The next day Bryan arrived right on time. He worked very efficiently and diagnosed the problem much more quickly than I expected. He provided me with a quotation that was reasonable, which I accepted. They ordered the parts and Bryan came back out on Friday to complete the repairs. He again efficiently completed the work and the scraping noise was gone. I was very impressed with both Valerie and Bryan and will definitely contact them again if we need an appliance repair. I highly recommend them.”
Owner Response:
“Andy - Thank you so much for sharing your wonderful experience with Mr. Appliance of Littleton! I am thrilled to hear that Bryan made such a positive impression. We take pride in providing efficient, friendly service, and it's great to know that we were able to quickly diagnose and resolve the issue with your dryer. Your kind words mean a lot to us, and we're grateful for your trust in our team. Should you need any future appliance repairs, we’ll be here to help! Thanks again for the recommendation! -- Valerie Stewart, Owner”
- John Gardnervia Google
“Was professional and on time.”
Owner Response:
“John - thank you for the five stars and your comments about Jose. I'm glad he was able to repair your Samsung washer. I look forward to serving you again! -- Valerie Stewart, Owner”
- Deb&Steven Maciocevia Google
Owner Response:
“Deb and Steven - Thank you so much for the 5-star review! I'm so happy to hear that you had a great experience with us. Giving up the opportunity to serve you means a lot, and we truly appreciate you taking the time to share your feedback. Thank you for your business! -- Valerie Stewart, Owner”
- Todd Daubertvia Google
“Excellent service and extremely responsive. Jose was great help!”
Owner Response:
“Todd - Thank you so much for your continued support! It truly means the world to me to have loyal customers like you. I'm thrilled to hear that you had another great experience, and we’ll continue working hard to exceed your expectations. Looking forward to serving you again soon! -- Valerie Stewart, Owner”
“Jose the technician was very thorough and professional, thank you Mr. A!”