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What People Are Saying About Mr. Appliance of Indianapolis

Real Stories, Real Results

Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.

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4.6/5

2216 Ratings

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  • profile photo
    Elaine H.
    via Google

    “Lucas was awesome!”

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    Jan C.
    via Google

    “Lucas did a great job diagnosing the problem in our icemaker. He was prompt and friendly. I look forward to him coming back to install the replacement motor.”

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    Joel W.
    via Google

    “Lucas was amazing, he spent hours deep cleaning our ice makers, and they are working so much better! Thank you!”

    Owner Response:

    “Thank you for your fantastic feedback! We're thrilled to hear that Lucas provided exceptional service and that your ice makers are performing better. We appreciate your support and look forward to helping you again in the future! - Mr. Appliance of Indianapolis ”

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    Grant C.
    via Google

    “Great service!”

    Owner Response:

    “Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon! - Mr. Appliance of Indianapolis ”

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    Karen S.
    via Google

    “Lucas was very knowledgeable and helpful In explaining the issues with our washer. He was very professional in all aspects of servicing the washer. Lucas was very friendly, delightful person!”

    Owner Response:

    “Thank you for your fantastic feedback! We're thrilled to hear that Lucas provided you with knowledgeable and professional service while addressing your washer issues. It's great to know that his friendly demeanor made your experience even better. We appreciate your support and look forward to assisting you again in the future! - Mr. Appliance of Indianapolis ”

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    Gretchen T.
    via Google

    “Quick response, good service - I would call Mr. Appliance ANY time I need something fixed around the house.”

    Owner Response:

    “Thank you for your kind words, Gretchen! We're thrilled to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we look forward to assisting you with any future appliance repairs. We appreciate your recommendation! - Mr. Appliance of Indianapolis ”

  • profile photo
    Mary P.
    via Google

    Owner Response:

    “Thank you for your fantastic rating! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon! - Mr. Appliance of Indianapolis ”

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    Jon M.
    via Google

    “Lucas was great! Very professional, detailed explanation of the issue and great job cleaning up after the repairs”

    Owner Response:

    “Thank you for your feedback! We're thrilled to hear that Lucas provided professional service and effectively addressed the issue. Our team takes pride in both their work and maintaining a clean environment. We appreciate your recognition and look forward to serving you again in the future! - Mr. Appliance of Indianapolis ”

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    Annie S.
    via Google

    “Showed up and we’re knowledgeable.”

    Owner Response:

    “Thank you for your positive feedback! We're glad to hear that our team was knowledgeable and met your expectations. We appreciate your support and look forward to assisting you again in the future. - Mr. Appliance of Indianapolis ”

  • profile photo
    Sam D.
    via Google

    “Great service! Knowledgeable and efficient. Lucas is an outstanding tech!!”

    Owner Response:

    “Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and that Lucas made such a positive impression. We appreciate your recognition of our team's efforts and look forward to serving you again in the future. - Mr. Appliance of Indianapolis ”

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    Sherry W.
    via Google

    Owner Response:

    “Thank you for your 5-star rating! We appreciate your support and are glad to know you had a great experience with us. If there's anything specific you'd like to share in the future, we would love to hear it! - Mr. Appliance of Indianapolis ”

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    Sara A.
    via Google

    Owner Response:

    “Thank you for your positive rating! We're thrilled to hear you had a great experience with us. Your support means a lot, and we look forward to serving you again soon. - Mr. Appliance of Indianapolis ”

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    Virginia D.
    via Google

    “I always call Mr. Appliance for repairs around the house. I appreciate their honesty and how they let me know when it is better to replace something because it can't be repaired in a cost effective way.”

    Owner Response:

    “Thank you for your kind words and for trusting Mr. Appliance for your repair needs. We strive to provide honest and cost-effective solutions for our customers, and it's great to hear that our approach has made a positive impact for you. Your satisfaction is our priority, and we look forward to continuing to serve you in the future! - Mr. Appliance of Indianapolis ”

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    Lana L.
    via Google

    “Excellent in every way”

    Owner Response:

    “Thank you for your kind words, Lana! We're thrilled to hear that you had an excellent experience with us. We appreciate your support and look forward to serving you again! - Mr. Appliance of Indianapolis ”

  • profile photo
    Susie S.
    via Google

    “Anthony was awesome!”

    Owner Response:

    “Hi Susanne, thank you for leaving this review! It’s great to see that you had a positive experience with us, and we’re glad that we could provide satisfying service for your project. Thanks again for choosing Mr. Appliance and have a great day!”

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    Todd T.
    via Facebook

    “our washer sprung a leak so I I filled out a form online during the weekend. Monday morning I got a follow up call and they were able to get to me that day instead of the Wednesday appointment that the web page form had me pick. By Monday evening, the washer was fixed. Chris was the technician and he was professional and friendly and made sure to explain to me what was found. thanks for the great service!”

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    Todd T.
    via Google

    “Fantastic experience. Filled out an appointment request over the weekend and received a call Monday morning to confirm. Made mention that I was home all day and if they had anything sooner than the Wednesday appointment that was available online that would work really well. Within a few minutes I got a call back saying there was a technician that was able to come today. A couple hours later, Chris arrived and had our washer back up and running in no time. Had pictures of the problem on his tablet to show and even saw something else in the picture he didn't like and took it back apart to make sure that it was fixed and not going to be a problem. Very professional and friendly. Will use them again for sure!”

    Owner Response:

    “Thank you for your fantastic review, Todd! We’re delighted to hear about your positive experience and how quickly we could assist you. Chris will be thrilled to know his efforts made a difference. We appreciate your trust in us and look forward to serving you again in the future! - Mr. Appliance of Indianapolis ”

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    Patrick H.
    via Google

    Owner Response:

    “Thank you for the 5-star rating, Patrick! We appreciate your support and are glad to have met your expectations. - Mr. Appliance of Indianapolis ”

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    Lorenzo S.
    via Google

    “Really enjoyed the gentleman who came in and knew right off the top of his head what was going on.”

    Owner Response:

    “Thank you for your wonderful review, Lorenzo! We're glad to hear that our technician was knowledgeable and provided you with great service. Your satisfaction is our top priority! - Mr. Appliance of Indianapolis ”

  • profile photo
    Michael C.
    via Google

    “He was professional and did a great job. He went the extra mile to fix the refrigerator.”

    Owner Response:

    “Thank you for your wonderful feedback, Michael! We're thrilled to hear that you had a great experience with our technician. Going the extra mile for our clients is what we strive for! We appreciate your support. - Mr. Appliance of Indianapolis ”

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    Melissa C.
    via Google

    “Showed up on time, great communication, work was completed quickly and professionally.”

    Owner Response:

    “Thank you for your wonderful review, Melissa! We're thrilled to hear that you had a great experience with us. Timeliness and professionalism are our top priorities, and we're glad that reflected in our service. We look forward to serving you again in the future! - Mr. Appliance of Indianapolis ”

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    Josh B.
    via Google

    “If you’re having an issue with an appliance, definitely call this company! Christopher was professional and polite and had our dryer fixed quickly.”

    Owner Response:

    “Thank you for your fantastic review, Josh! We’re thrilled to hear that Christopher provided you with professional and efficient service. Your recommendation means a lot to us. We look forward to assisting you again in the future! - Mr. Appliance of Indianapolis ”

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    Eileen B.
    via Google

    “Chris did a thorough job and I learned things I did not know. I highly recommend Mr. Appliance.”

    Owner Response:

    “Thank you for your wonderful feedback, Eileen! We're thrilled to hear that Chris provided thorough service and that you found it informative. Your recommendation means a lot to us! - Mr. Appliance of Indianapolis ”

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    Gail B.
    via Google
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    mrscherrise
    via Google
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    Philip R.
    via Google

    “Prompt and courteous service.”

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    Jane P.
    via Google

    “Recommend Mr. Appliance of Indianapolis to everyone. Knowledgeable and courteous treat your home with respect.”

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    Maria A.
    via Google

    “The guy who came to look at our fridge was super nice and explained the issue. He was able to identify the main issue that others couldn't and let us know what we had to do since sadly it was more of a tech thing. Overall, great experience.”

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    Mark B.
    via Google
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    Charles S.
    via Google
Service You Can Trust!

Let us know how we can help you today.

  • To start, we work the hours best for you. That means we can schedule morning or afternoon appointments if they are more convenient. We also make the effort to keep replacement parts in stock, as we know having them on hand allows us to make home appliance repairs and commercial appliance repairs that are quicker and ultimately more expedient.

  • When we arrive promptly for your scheduled appointment, we'll take the time to thoroughly assess the condition of your appliance and diagnose the issue that is giving you trouble. We'll then clearly explain our recommendations for the best course of action to get it repaired and offer an upfront quote for the work that needs to be done.

  • We guarantee all of our repair parts and service for one year according to our Neighborly Done Right Promise®. Our dedicated team of appliance repair technicians is backed by a solid reputation. Check out our customer reviews to see why customers love our appliance repair services!