Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Highland Park
Real Stories, Real Results
- Dennis D.via Google
- Tim G.via Google
“Chris is an outstanding tech and very friendly. Looking forward to having you all back to do the repairs to our commercial fridge when the parts come in.”
- Angela D.via Google
“Very prompt and friendly.”
- Terry L.via Google
“Professional operation and serviceman. Very good communications. On time for both visits, and they expedited parts order to complete repairs for family gathering. Pricing was reasonable but on the higher end of the spectrum. Would recommend.”
Owner Response:
“Thank you for your feedback, Terry Leedy! We’re happy to hear you appreciated our professional service and timely communications, especially in preparation for your family gathering. We strive to provide value, and your recommendation means a lot to us.”
- Harry M.via Google
“They repairmen were curious and efficient.”
Owner Response:
“Thank you for your feedback, Harry McKnight! We appreciate you taking the time to share your experience and are happy to hear you found our repairmen to be courteous and efficient. We look forward to serving you again in the future.”
- Beatrice Y.via Google
“Fast Friendly clean service”
Owner Response:
“Thank you, Bea, for your kind words. We're delighted to hear that you appreciated our fast, friendly, and clean service. Your feedback is truly valued, and we look forward to serving you again in the future.”
- Allison W.via Google
“Dean did a really good and quick job fixing my oven. They answer the phone the first call, Dean also got to my house at 8 am each visit he had to fix my oven! Would recommend them to everyone!”
Owner Response:
“Thank you so much for your kind words, Allison! We're delighted to hear that Dean was able to provide you with prompt and efficient service. It's wonderful to know that your experience with us was a positive one, and we truly appreciate your recommendation.”
- Sandy F.via Google
“Everything was good, only one complaint, they didn’t put dryer back where it was but I got it! Thanks so much’”
Owner Response:
“Thank you for taking the time to share your experience, Sandi. We're glad to hear that everything went well overall, and we appreciate your understanding regarding the dryer placement. Your feedback helps us improve, and we’re grateful for your support.”
- William B.via Google
“Very nice and completed his job with a smile and perfect attitude I would recommend them to anyone who needs repairs”
Owner Response:
“Thank you, William, for your kind words and recommendation. We're thrilled to hear that our technician provided you with a positive experience and completed the job with a smile. Your feedback is greatly appreciated and encourages our team to continue delivering exceptional service.”
- Kathy R.via Google
Owner Response:
“Thank you so much, Kathryn, for your wonderful review! We're thrilled to hear that you had a great experience with Mr. Appliance of Ashland and Mansfield. Your satisfaction is our top priority, and it means a lot to us that you took the time to share your positive feedback.”
- Walter B.via Google
Owner Response:
“Thank you so much for your fantastic review, Walt! We're thrilled to hear that you had a positive experience with Mr. Appliance of Ashland and Mansfield. Your satisfaction is our top priority, and it's wonderful to know that our service met your expectations. We truly appreciate your support and look forward to assisting you in the future.”
- Kent H.via Google
Owner Response:
“Thank you so much, Kent, for your fantastic review! We're thrilled to hear that you had a great experience with Mr. Appliance of Ashland and Mansfield. Our team is dedicated to providing top-notch service, and it's wonderful to know we met your expectations. Your kind words mean a lot to us and inspire us to continue delivering exceptional service to all our customers.”
- Karen J.via Google
“Superior customer service! Both my machines are running perfectly.”
Owner Response:
“Thank you so much, Karen, for your kind words! We are thrilled to hear that you had a positive experience and that your machines are running perfectly. It’s always our goal to provide superior customer service, and your feedback is greatly appreciated.”
- Dorothy W.via Google
Owner Response:
“Thank you so much, DJ Wagner, for your wonderful 5-star review! We're thrilled to hear about your positive experience with Mr. Appliance of Ashland and Mansfield. Your satisfaction and kind words mean a lot to us, and we're grateful for the opportunity to serve you.”
- Tina L.via Google
“1st visit: he knew what the problem was and ordered the part. 2nd visit: he came to put in the part. The unit is now working.”
Owner Response:
“Thank you, Tina, for sharing your positive experience with us. We’re glad to hear that our technician was able to quickly identify the issue and get your unit back up and running. Your satisfaction is important to us, and we appreciate your feedback.”
- Barb S.via Google
“The repair person showed up on time, was courteous and efficient. He explained what was wrong with my washer. The needed parts arrived quickly and were installed. I would recommend Mr. Appliance to anyone in need of appliance repair.”
Owner Response:
“Thank you, Barb, for your kind words and for taking the time to share your experience. We're thrilled to hear that you were satisfied with the service provided and that everything went smoothly with your washer repair. We appreciate your recommendation and look forward to being of service to you in the future.”
- Paul D.via Google
“Very professional, knowledgeable and friendly.”
Owner Response:
“Thank you, Paul, for your kind words. We're thrilled to hear that you found our team professional, knowledgeable, and friendly. It's our goal to provide top-notch service, and your feedback is greatly appreciated.”
- Timothy L.via Google
Owner Response:
“Thank you so much, Timothy, for your fantastic review! We’re thrilled to hear that you had a positive experience with Mr. Appliance of Ashland and Mansfield. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future.”
- Mike P.via Google
Owner Response:
“Thank you so much, Mike, for your wonderful review! We're thrilled to hear that you had a great experience with Mr. Appliance of Ashland and Mansfield. Your feedback means a lot to us, and we're delighted to have been able to meet your expectations.”
- Erick B.via Google
“Great appliance repair service! Guys that know what they are doing and actually explain what happened, how they will repair it, and advise you how to prevent this from happening in the future!! I'd recommend Mr. Appliance to anyone!! Well done and I'm well pleased!! Erick Belmer”
Owner Response:
“Thank you for your kind words, Erick! We’re thrilled to hear that you had a positive experience with our team. It’s wonderful to know that our technicians were able to provide clear explanations and helpful advice. Your recommendation means a lot to us, and we’re delighted to have met your expectations.”
- Samual N.via Google
Owner Response:
“Thank you, Samual, for your glowing 5-star review! We're thrilled to hear that you had a great experience with Mr. Appliance of Ashland and Mansfield. Your positive feedback motivates our team to continue providing excellent service. We look forward to serving you again in the future.”
- Elaine O.via Google
“Very quick to get the parts and install readily. Very professional.”
Owner Response:
“Thank you, Elaine, for your kind words. We’re thrilled to hear that you found our service both prompt and professional. Your feedback is greatly appreciated and motivates our team to continue delivering exceptional service.”
- Bob M.via Google
“We have used Mr Appliance a number of times and have always received good service”
Owner Response:
“Thank you, Sharon, for your kind words and for being a loyal customer. We're delighted to hear that you've consistently received good service from us. Your feedback is greatly appreciated and inspires us to keep up the hard work.”
- Bruce B.via Google
“Fast and courteous”
Owner Response:
“Thank you, Bruce, for taking the time to share your positive experience with us. We're thrilled to hear that you found our service both fast and courteous. Your feedback is greatly appreciated and serves as a wonderful encouragement to our team.”
- Gary N.via Google
“They were friendly and knowledgeable.”
Owner Response:
“Thank you, Gary, for your kind words. We're delighted to hear that you found our team friendly and knowledgeable. Your feedback is greatly appreciated and serves as a wonderful encouragement for our staff.”
- Randy C.via Google
“Quick repair. Technically everything went great. Great combination Great technician AAA”
Owner Response:
“Thank you so much for your kind words, Randolph! We're thrilled to hear that you had a positive experience with our technician and that the repair was completed swiftly and efficiently. Your feedback is greatly appreciated and motivates us to continue providing top-notch service.”
- Skyler E.via Google
“10\10 faster than what was expected even came earlier than was told the first time he came out. Will def heqr back from me and frienda in the future”
Owner Response:
“Thank you so much for your wonderful review, Skyler. We're thrilled to hear that our service exceeded your expectations and that you found our technician's promptness impressive. We look forward to assisting you and your friends in the future.”
- David P.via Google
“Courteous, knowledgeable and professional. A great experience.”
Owner Response:
“Thank you, B. David Petersen, for your kind words and for taking the time to share your experience with us. We're thrilled to hear that our team's courteousness, knowledge, and professionalism contributed to a great experience for you. Your feedback is greatly appreciated and encourages us to continue delivering excellent service.”
- Tillman F.via Google
“Technician very courteous and knowledgeable of his craft very pleased Thank you ❗”
Owner Response:
“Thank you for taking the time to share your positive experience with us, Tillman. We're thrilled to hear that our technician was able to provide courteous and knowledgeable service. Your satisfaction is our top priority, and we truly appreciate your feedback.”
- Ann M.via Google
Owner Response:
“Thank you so much, Ann, for your wonderful review! We're thrilled to hear that you had a 5-star experience with Mr. Appliance of Ashland and Mansfield. Your kind words mean a lot to us, and we're delighted to have met your expectations. We look forward to serving you again in the future.”
“Jack was on time and very professional! He diagnosed the problem and ordered the parts needed! When the parts arrived he returned and installed them quickly!”