Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Greater Atlanta
Real Stories, Real Results
- Leroy O.via Google
- Rita L.via Google
“He was prompt,showed us the problem,fixed it.Very efficient and reasonable rates.”
Owner Response:
“Rita, Thank you so much for taking the time to leave us a wonderful 5-star review about your washer repair! We're absolutely thrilled to hear that our technician was prompt, clearly showed you the problem, and fixed it efficiently. Providing transparent, efficient service at reasonable rates is exactly what we aim for, and your feedback confirms we hit the mark! We truly appreciate your kind words and your business. We're always here if you need us for any future appliance needs! Warmly, The Team at Mr. Appliance”
- Lawana B.via Google
“I would highly recommend Mr Appliance to everyone. From the moment Jay arrived he was professional, knowledgeable and friendly. When in need I will be calling Mr Appliance.”
Owner Response:
“Dear Lawana, Thank you so much for your incredible 5-star review! We are absolutely delighted to hear about your experience with Jay and your strong recommendation of Mr. Appliance to everyone. It's wonderful to know that from the moment Jay arrived, he exemplified the professionalism, knowledge, and friendliness we strive for. We'll be sure to pass along your kind words to him – he'll be so pleased! We truly appreciate your trust in us and are honored to hear that you'll be calling Mr. Appliance again when in need. That's the highest compliment we can receive! Warmly, The Team at Mr. Appliance”
- Rhys A.via Google
“Sean gave us an estimate for our fridge. When the part came in he came back and fixed it for us. He was personable and knowledgeable. Thanks Sean!”
Owner Response:
“Dear Rhys, Thank you so much for taking the time to share your wonderful 5-star review! We're absolutely delighted to hear about your positive experience with Sean. It's fantastic to know that he provided you with a clear estimate, handled the repair efficiently once the part arrived, and that his personable and knowledgeable approach made a difference. We'll be sure to pass along your special thanks to Sean – he'll be thrilled to hear your feedback! Providing expert, reliable, and friendly service is what we strive for, and your review confirms we're hitting the mark. We truly appreciate your business and your kind words. Warmly, The Team at Mr. Appliance”
- Lorenda R.via Google
Owner Response:
“Dear Lorenda, We wanted to send a quick note to express our sincere gratitude for your wonderful 5-star rating! It means a lot to the entire team at Mr. Appliance to know we've provided you with a positive experience. Your feedback is truly valued. Thank you again for choosing us, and we look forward to assisting you with any appliance needs in the future! Warmly, The Team at Mr. Appliance”
- William M.via Google
“Ron Bauer came out to repair my brand new Bosch dishwasher. # 1 dishwasher huh? Not impressed so far. But I was very impressed with Ron and Mr. Appliance. Ron did a great job ordered a new heater motor and fixed it. Great job Ron”
Owner Response:
“That's fantastic, William! Thanks a million for the awesome 5-star review! We totally get it—a brand new appliance acting up is like getting a flat tire on a new car. Super annoying! But we're absolutely thrilled to hear Ron swooped in like a dishwasher-repairing superhero. He really is one of our best, and we're so glad he got your Bosch back in tip-top shape. We'll be sure to pass on your high praise to Ron. He'll be chuffed to bits! Thanks again for trusting Mr. Appliance, and here's to many sparkling dishes ahead!”
- Clifford W.via Google
Owner Response:
“Thanks a million, Clifford, for the stellar five-star rating on your dryer repair! We're absolutely delighted that our service earned your top marks. Your feedback truly brightens our day and confirms we delivered the excellent experience you deserve. We appreciate you choosing Mr. Appliance!”
- Wanda P.via Google
“He was very helpful and explained everything he was doing.”
Owner Response:
“Thank you so much, Wanda, for your fantastic five-star review! We're delighted to hear that our technician was so helpful and took the time to clearly explain every step of the washing machine repair process. We believe in transparent and informative service, and it's wonderful to know that this approach resonated with you. Your satisfaction is our priority, and we truly appreciate you taking the time to share your positive experience!”
- Patty I.via Google
“We were very pleased with the excellent customer service from the first phone call to Mr.Appliance to the professional expertise of technician Chris to evaluate and repair both our washer and dryer. The price was fair and reasonable and prompt professional service all around! We will certainly use Mr. Appliance in the future should we have any other appliance issues.”
Owner Response:
“Thank you so much, Patty, for your wonderful five-star review! We are absolutely thrilled to hear that your experience with Mr. Appliance, from your initial phone call to the expert repair by Chris, was so positive. It's fantastic to know that Chris provided professional expertise in evaluating and repairing both your washer and dryer efficiently and to your complete satisfaction. We always strive to offer fair and reasonable pricing along with prompt, professional service, so your feedback truly validates our efforts. We sincerely appreciate your trust in Mr. Appliance and look forward to assisting you again should any future appliance needs arise.”
- Judy S.via Google
“Excellent service from Mr Appliance. Tech came the very next day after my call. He diagnosed the problem and ordered the parts. Tech was very knowledgeable of my refrigerator and repaired it in a timely manner. Very satisfied with technician - very pleasant individual who knew what to do!”
Owner Response:
“Thank you so much, Judith, for your wonderful five-star review! We're thrilled to hear that you experienced such excellent service from Mr. Appliance. It's fantastic that our technician was able to diagnose and repair your refrigerator so quickly and efficiently, especially getting to you the very next day. We pride ourselves on having knowledgeable and pleasant individuals on our team who truly know how to get the job done right. Your satisfaction is our top priority, and we're delighted to know our technician left such a positive impression. We appreciate your business!”
- Renee J.via Google
“My husband and I have been very satisfied with Mr. Appliance for many reasons including: customer service, flexibility, knowledge and talent. Our new home has all Whirlpool appliances and we've had to have them out several times now to check on/ fix issues. They have been so helpful and amazing each time. We will definitely be using them in the future and we would recommend them to anyone looking for excellent service from start to finish.”
Owner Response:
“Renee, what an absolutely glowing review – thank you so much! We're so pleased to learn that our team has consistently delivered such a positive experience for you and your husband, particularly with your new home's appliances. It means a great deal to us that our commitment to skillful problem-solving and adaptable scheduling has resonated so well with you. We understand that appliance issues can be a hassle, so our goal is always to provide seamless and expert care from your first call to the completion of the work. Knowing that you'll continue to rely on us and confidently share our name with others is the highest praise we could receive. Thank you for taking the time to share your wonderful feedback!”
- William B.via Google
“From scheduling to acquiring the faulty part and installing the part was a great experience, I recommend Mr. Appliance of Spring Hill for any and all appliance service needed! Jay our repair tech was experienced and thorough! Great job guys!”
Owner Response:
“Hello, William! Thank you so much for your kind words! We're thrilled to hear that your oven repair went smoothly and that you had a great experience from start to finish. Jay will be happy to know his expertise and thoroughness stood out. We truly appreciate your recommendation and look forward to helping with any future appliance needs!”
- Tracey L.via Google
“Sean did a great job fixing my center mullion on my refrigerator. I would highly recommend Mr. Appliance of Spring Hill. Very friendly, professional and efficient.”
Owner Response:
“That's wonderful to hear, Tracey! We're so glad Sean was able to efficiently and professionally fix the center mullion on your refrigerator. It means a lot to us that you would recommend Mr. Appliance of Spring Hill. We truly appreciate your five-star review!”
- Jan K.via Google
Owner Response:
“Hi Jan, thank you so much for the All-Star rating! We are always at your service here at Mr. Appliance! ”
- Janet M.via Google
“Great communication and reliable appliance repair company. Highly recommend and Sean the technician is a super nice guys and loves pugs 🙂”
Owner Response:
“Good evening, Janet, and thanks so much for the great review! We're happy to hear everything went smoothly with your refrigerator repair. Sean is a valued member of our team—friendly, skilled, and yes, a big fan of pugs! We appreciate your recommendation and are here anytime you need us.”
- Richard M.via Google
“Easy, on time & very professional. Would definitely recommend.”
Owner Response:
“Dear Richard, Thank you for the excellent five-star rating for your recent refrigerator repair! We're delighted to know you were pleased with the prompt and expert service you received. Your recommendation is greatly appreciated! We aim to provide efficient and professional appliance repairs for all our customers. We look forward to assisting you with any future appliance needs. Sincerely, The Team at Mr. Appliance of Spring Hill”
- Richard M.via Google
“Picking a service company from a list makes me uneasy but the reviews for Mr Appliance of Spring Hill seemed promising. From my first contact I felt reassured I made a great choice. Mary explained everything I needed to know beforehand and sent me an appointment confirmation that included the name and photo of the technician, Christopher. He was very professional and easy to talk to, he kept me informed throughout the process and gave me helpful tips to prevent future issues. His work was excellent and our fridge was getting cold before he left. The bill was completely reasonable.”
Owner Response:
“Dear Paula, Thank you so much for taking the time to share such a wonderful five-star review! We truly appreciate your honesty about the initial unease of choosing a service company online, and we're absolutely delighted to hear that your experience with Mr. Appliance of Spring Hill put those worries to rest right from your first contact with Mary. It's fantastic to know that Mary provided you with all the necessary information and that you appreciated the appointment confirmation with Christopher's details. We're so glad you found Christopher to be professional, easy to talk to, and that he kept you informed throughout the repair process. His helpful tips for preventing future issues are a testament to his dedication to our customers' long-term satisfaction. We're thrilled that his work was excellent and that your fridge was cooling down quickly! It's also great to hear that you found our pricing to be reasonable. We strive to provide transparent and fair pricing for our high-quality service. Thank you again for your trust in Mr. Appliance of Spring Hill. We're so pleased you had such a positive experience and look forward to serving you again in the future! Sincerely, The Team at Mr. Appliance of Spring Hill”
- Homer S.via Google
“So impressed with Mr. Appliance of Spring Hill! My washing machine was leaking all over the laundry room, and I was honestly dreading the hassle of getting it fixed. But the entire experience was smooth and stress-free. The technician showed up right on time, was super courteous, and got straight to work. He found the issue quickly, had the part on hand, and had everything back up and running within the hour. No mess, no surprises—just solid, professional service. I really appreciate the honesty and efficiency. I won’t hesitate to call them again!”
Owner Response:
“Dear Homer, Wow, thank you so much for such a fantastic five-star review! We're absolutely thrilled to hear that your washing machine repair experience with Mr. Appliance of Spring Hill was smooth and stress-free. It's wonderful to know our technician was prompt, courteous, and efficient in getting your washer back up and running so quickly with no mess or surprises. We truly appreciate you highlighting our honesty and efficiency – those are qualities we strive for with every service call. It's our goal to make appliance repair as easy and hassle-free as possible for our customers. We're so glad you were impressed and that you won't hesitate to call us again! We look forward to serving you in the future. Sincerely, The Team at Mr. Appliance of Spring Hill”
- Al W.via Google
“Outstanding service from start to finish! Mr. Appliance of Spring Hill was prompt, professional, and a pleasure to work with. The technician arrived on time, quickly diagnosed the issue with my refrigerator and had it fixed in no time. He explained everything clearly, was respectful of my home, and made sure the appliance was running perfectly before he left. It’s rare these days to find service this reliable and courteous. Highly recommend Mr. Appliance to anyone in need of appliance repairs—you won’t be disappointed! Cheers!”
Owner Response:
“Dear Al, Wow, thank you so much for such a glowing five-star review! We are absolutely delighted to hear that you experienced outstanding service from start to finish with Mr. Appliance of Spring Hill. It's fantastic to know our promptness, professionalism, and the pleasant demeanor of our technician made such a positive impression. We truly appreciate you highlighting our technician's efficiency in diagnosing and repairing your refrigerator, his clear explanations, his respect for your home, and his thoroughness in ensuring everything was running perfectly before he left. We strive to provide reliable and courteous service on every call, and your feedback confirms we're meeting that goal. Thank you for your high recommendation! We truly value your business and are thrilled to know you wouldn't hesitate to use us again. Cheers to a properly working refrigerator! Sincerely, The Team at Mr. Appliance of Spring Hill”
- Della J.via Google
“Very reliable and professional!!”
Owner Response:
“Della, Thank you for your wonderful five-star review and for highlighting our reliability and professionalism! We truly appreciate your feedback. It's great to know you had a positive experience with Mr. Appliance for your washer repair. We strive to provide dependable and expert service, and your comment confirms we're on the right track. We value your business and hope you'll reach out to us again for any future appliance needs. Sincerely, The Team at Mr. Appliance”
- cathygeslervia Google
“I was having some leaking issues under my sink. Everything was old and in need of replacing. Malik came out and changed everything that needed replacing in a timely and professional manner and I was charged (what I consider) a very reasonable price. He was very nice, very efficient and unbothered by my dogs that wanted badly to say hi lol! I wouldn’t hesitate to use this company again, in fact I definitely will be using them again for my many other projects! Thank you so much Malik for your kind, courteous and efficient service!!!! Much appreciated!!!”
Owner Response:
“Dear Cathy, Wow, thank you so much for such a detailed and glowing five-star review! We are absolutely thrilled to hear about your positive experience with our technician and your dishwasher repair. It's fantastic to know they were able to efficiently address your leaking issues, replace everything needed professionally and promptly, and that you found our pricing reasonable. We especially appreciate you mentioning their kindness and how well they handled your enthusiastic canine welcoming committee! Our team is trained to be both expert technicians and respectful guests in your home, furry friends included. We are so happy to have earned your trust and are genuinely excited to be your go-to for your future projects! Please don't hesitate to reach out to Mr. Appliance of Spring Hill whenever you need us. We'll be ready to provide the same kind, courteous, and efficient service you experienced. Thank you again for your wonderful feedback, Cathy! Sincerely, The Team at Mr. Appliance of Spring Hill”
- Kimmievia Google
Owner Response:
“Kimmie, a big five-star thank you from the whole team at Mr. Appliance of Spring Hill! We're thrilled to have earned your top rating and appreciate your trust in our service.”
- Rose K.via Google
“The Tech that came to my house, was polite, intelligent and truthful ….”
Owner Response:
“Dear Rose, Thank you so much for your fantastic five-star review regarding your range repair! We truly appreciate you highlighting our technician's politeness, intelligence, and truthfulness. These are qualities we highly value at Mr. Appliance, and we're thrilled to know they made a positive impression on you. We're so glad we could get your range working perfectly for you! Please don't hesitate to reach out to Mr. Appliance again for any future appliance service needs. Sincerely, The Team at Mr. Appliance”
- Cyndy S.via Google
“The technician arrived on time, was able to determine the problem with our washer and remedied the problem immediately. He had a great personality and was very easy to deal with. I love being able to book appointments online as that was a fabulous time saver.”
Owner Response:
“Dear Cynthia, Thank you so much for your wonderful five-star review of your washer repair! We're delighted to hear that our technician arrived promptly, efficiently diagnosed and resolved the issue, and was a pleasure to work with. We're also glad you found our online booking system to be a convenient time-saver. At Mr. Appliance of Spring Hill, we strive to provide not only expert repairs but also a seamless and positive customer experience from start to finish. We appreciate your feedback and are thrilled you were so satisfied! Sincerely, The Team at Mr. Appliance of Spring Hill”
- Tamara M.via Google
Owner Response:
“Hi Tamara, thank you for your five-star rating regarding your recent dishwasher repair! We appreciate you taking the time to acknowledge our service! ”
- George T.via Google
“Awesome job!”
Owner Response:
“George, Thank you for the five-star rating! We're delighted to know you were highly satisfied with the service you received from Mr. Appliance. Our team always strives to deliver top-notch results, and your feedback is greatly appreciated. We value your business and look forward to assisting you with any appliance needs in the future. Sincerely, The Team at Mr. Appliance”
- Danette W.via Google
“Perfect”
Owner Response:
“Dear Danette, Thank you so much for taking the time to leave us a five-star review for your warming oven repair! We're thrilled to hear that our service was ideal. It's always our goal at Mr. Appliance to provide efficient and high-quality repairs, and your simple, yet powerful feedback lets us know we're on the right track. We truly appreciate your business and hope you'll reach out to us again should any other appliance needs arise. Enjoy your perfectly working warming oven! Sincerely, The Team at Mr. Appliance”
- Emily S.via Google
“Worked very well in tandem I was impressed,very polite & courteous, seemingly well educated, (YAY! repair guys that speak English!) also loved they had part on truck (pump for Washer) we will DEFINITELY use you folks again ! Very plleased”
Owner Response:
“Hello, Emily! Thank you so much for your kind words! We're thrilled to hear you had a great experience with our team—politeness, clear communication, and coming prepared are all things we take pride in. We're glad we could get your washer back up and running, and we truly appreciate your support. Looking forward to helping you again in the future!”
- Gregory S.via Google
“Our refrigerator stopped working and we needed it repaired quickly. Mr. Appliance came to the rescue and sent Jay to have a look. An order was put in for the required part and it was all fixed within two days of my first call. Very happy with the service and I would definitely use them again.”
Owner Response:
“Hi Greg, That's fantastic to hear we could get your refrigerator back up and running so quickly! We understand how crucial a working fridge is, and we're so glad Jay was able to diagnose the issue and get the necessary part ordered and installed within two days of your call. It's wonderful to know you were happy with the service. We truly appreciate your positive feedback and are delighted that you would choose Mr. Appliance again in the future. We're here to help whenever you need us! Sincerely, The Team at Mr. Appliance”
- Kim B.via Google
“Ron was very nice and thorough. He wasn’t rushed and made sure my stove was working before he left. I highly recommend.”
Owner Response:
“Hi Kim, Thank you so much for taking the time to leave such a wonderful five-star review for Ron and Mr. Appliance! We're so happy to hear that you had a positive experience with your stove repair. It's great to know that Ron was not only nice but also thorough in his work, and that he made sure everything was working correctly before he left. We really appreciate your high recommendation! Our team always strives to provide excellent and unhurried service, ensuring our customers' appliances are running smoothly. We'll be sure to share your kind feedback with Ron – it means a lot to us! If you ever need appliance service in the future, please don't hesitate to reach out to Mr. Appliance again. We're always here to help! Sincerely, The Team at Mr. Appliance”
“This is a customer best company to contact if you need appliances repaired. The person that answered the phone sent a technician to our house that same day . Sean the technician identified the problem with our dishwasher. Ordered the parts returned 3 days later and installed the parts and everything is working like a new machine. Excellent customer service”