About Mr. Appliance
Serving the Greater Atlanta Area
Started in 1996, Mr. Appliance has grown from a small repair operation into North America’s premier home appliance repair service. After 20 years, we’ve learned what it takes to make sure our customers love our work, and we have committed ourselves to doing everything we can to make sure that happens. As a result, we are consistently ranked among the top home services by Entrepreneur magazine and experts in the field, and our name is the most trusted in the U.S. and Canada.
When you call us, you benefit from a service with two decades of customer service experience. Our customer service is backed not only by affordable prices, but by our code of values. The way we live is also the way we provide service to our customers, which is why our code of values is so important to us. Our values are “Respect, Integrity, & Customer Focus.” These values drive our mission and our vision.
Mission-Driven in Our Pursuit of Excellence
Our mission is what our team strives to embody in every job we complete. It’s the expression of our values, lived out in a practical and everyday fashion. Specifically, we express our mission in the following way: “To create encore experiences that customers can’t wait to share with others.” For us, what that means is that you don’t just find our work “adequate,” but truly exceptional.
To that end, we strive to provide clear and honest quotes. Unlike other repair services, we do not charge by the hour, but by the service. That means if your washing machine takes hours longer to fix than we thought, you still pay the same price. That’s how we show our customers that we care about their homes and happiness. When you request service from us, what we quote you is what you pay.
We live out our mission in pursuit of our vision, or our long-term goal: to be the appliance service leader, renowned for integrity and dependability. Everything we do is aligned to our vision. If it is not excellent, dependable, professional, or honest, we do not want to do it. When you call Mr. Appliance of Greater Atlanta, you can expect to see our mission, our vision, and our values in all that we do for you.
Request service from our Greater Atlanta team—(404) 994-4390!