Discover what our customers have to say about their experience with us. From insightful feedback to honest opinions, this page is a testament to our commitment to providing exceptional customer service.
What People Are Saying About Mr. Appliance of Douglasville
Real Stories, Real Results
- Nancy Smithvia Google
- DAVID HUMPHRIESvia Google
“Mr. Appliance of Douglasville is a pleasure to work with. I contacted them recently to fix a stove burner that would not ignite. They sent a technician to my house the same day I called. John assessed my stove problem and worked-up a price for a new igniter wiring harness. He ordered the part and returned in a few days to install same. John was knowledgeable, professional and courteous. I would recommend Mr. Appliance without hesitation. David H.”
- EARL WHITEvia Google
- KELLY GALLIMOREvia Google
- KELLINE HIGDONvia Google
“Lee was professional, and he fixed my dryer in a week.”
- Rickie Campvia Google
- GARY LAYTONvia Google
“The service tech showed up as scheduled and did an excellent job of diagnosing the issue and effecting a repair. Great competence and service.”
- JERRIE BEVERIDGEvia Google
“Samsung refrigerator not freezing... LaFayette spent 5hrs replacing a part with ?? potential of correcting issue... returned 2 days later spending added 3+hrs but hopefully repairs not successful ...very professional and highly skilled technician... have ordered new GE model very close to failed 15yr old Samsung.. compressor needed is no longer available... very unhappy my beautiful unit had to be replaced because parts no longer available for a 15 yo unit...”
- Tamella Brumfieldvia Google
“This is my second time using Mr appliance for my refrigerator and as always they did a great job. Lafayette did great explaining what I need to do to maintain my refrigerator. Thanks”
- Aneaka Grundyvia Google
“Lee with Mr. Appliance was very fast, friendly and professional. He walked me through each step when fixing our washing machine! Lee provided quality service and got our machine running like new in no time.We will definitely use Mr. Appliance again and recommend to our neighbors and friends.”
- Candice Travisvia Google
- Selenavia Google
“My technician Lee was friendly and knowledgeable.”
- KELLY DAVISvia Google
- PATRICK HEADvia Google
“Friendly, knowledgeable, and efficient. Recommend.”
- Scott Kinkellavia Google
“The technician was courteous and informative and I felt like we were being taken care of.”
- Martha Youngvia Google
“The service was efficient, the serviceman courteous, friendly, and knowledgeable, and the repair was completed without a hitch.”
- SAM WILLIAMSvia Google
“Awesome work.”
- RANDY WELCHvia Google
“Fast to respond to the repair I needed. Showed up on time and completed the work as required.”
- sam hudsonvia Google
“Excellent in every way. Would use again.”
- Lauren Crenshawvia Google
“Lee was fantastic! He was very knowledgeable and kind. When he didn’t have the part needed, he talked us through the process and followed up once the part arrived.”
- David Schwartzvia Google
“Great work. As fast as possible repair. Came out when they said the would.”
- JIM WILMOTvia Google
“Lee was very confident and knowledgeable, my 2nd time using Mr. Appliance, I can always trust the work. Genuinely cares about there work.”
- Tracie Depodesta (Christopher Campbell)via Google
- Shae Nevillevia Google
“Lee was knowledgeable and personable. Overall good first experience with this company”
- Cameron Chaneyvia Google
- EVELYN RIVERAvia Google
“Lafayette was great. He was professional, efficient. He has great customer service skills that are rare in this state in age...he àlso has a smile that convey honesty and a serving heart to resolve customer issue.”
- David Petersonvia Google
“Lee was fantastic. Explained the problem and got it fixed. I would definitely recommend this company”
- CHARMANEE HAYESvia Google
“The Tech was very friendly, efficient, and thorough. I would definitely recommend.”
- FRED FOSTERvia Google
“The service was excellent thanks so much for your professionalism”
- Didier Guillaumevia Google
“Lee arrived on time, went straight to work on my refrigerator. It took about an hour to do the repair. When finished, he put everything back in, cleaned up the boxes, etc. said, if anything else pops up, to be sure to give them a call. I will. He was very polite!”